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We Collect & Analyse Reviews

Vintage Wine Gifts
Experiences & Reviews

Vintage Wine Gifts is a UK-based online retailer that specialises in older and collectible wines and spirits offered as gift items. The firm lists bottles by vintage year and typically sells them with presentation packaging and optional accessories. Consumers researching Vintage Wine Gifts often look for information about provenance, condition guarantees, packaging and the company’s approach to returns and customer service.

Overview & Key Metrics

Reviews Analysed 21
Positive Sentiment 57%
Latest Review 16d
Overall Rating
3.2

Our Analysis

🎯

Service quality

Delivery and fulfilment are frequently praised for speed and replacements, but several reviews describe missed, late or mishandled deliveries.

Share
24%
Mixed
💰

Value for money

Multiple reviewers report poor value when high‑priced bottles arrive faulty or when paid delivery upgrades failed to meet expectations.

Share
8%
Weak
⚡

User experience

Site experience is mixed: a small number find the website hard to navigate while others enjoy browsing rare vintages and features.

Share
3%
Mixed
🔧

Product quality

Presentation, boxes and some rarities receive praise, but there are repeated reports of corked, leaking or vinegary bottles.

Share
21%
Mixed
📞

Communication

Customer service often resolved problems quickly with replacements, yet several customers report unreturned emails and poor follow‑up.

Share
15%
Mixed
⭐

Overall experience

Overall impressions are split: many customers praise fast service and presentation; a notable group report faulty bottles or delivery failures.

Share
29%
Mixed

View all 21 public customer reviews – filtered by relevance →

Our Independent Methodology

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Data Collection

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AI Analysis

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Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025

w
wayne jones
trustpilot.com Sep 30, 2025

untrustworthy

Seller advertises on Ebay items he doesn't have in stock. Let me down f...

S
Susan Andrews
trustpilot.com Sep 30, 2025

Perfect customer service

It was our 40th wedding anniversary so I bought my husband a bottle wine from the year we married. Arrived in a lovely wooden gift box with various ac...

S
Sean Wills
trustpilot.com Sep 30, 2025

Source for rare whisky

Anywhere that i can source Haig Gold Label...

H
Hannah Robertson
trustpilot.com Sep 30, 2025

Very pleased with purchase

Very happy with my vintage wine purchase selected next day delivery and it came the next day. I made an error with my message on the giftcard so I ema...

S
Sian
trustpilot.com Sep 30, 2025

Impressive customer service

Presentation box arrived marked, I emailed customer service and they sent out a new box for me which arrived the next day. I haven't...

C
Consumer
trustpilot.com Sep 30, 2025

This is a copy of the email I sent to…

This is a copy of the email I sent to customer services I ordered this bottle of port on Sunday 28th August, on line. I was concerned about delivery t...

R
Rob Checketts
trustpilot.com Sep 30, 2025

Ordered a bottle of wine for a birthday…

Ordered a bottle of wine for a birthday present. Paid the £12.99 to get Saturday delivery - was delivered the following Tuesda...

M
Mark Cleaver
trustpilot.com Sep 30, 2025

I ordered a vintage bottle of port as a…

I ordered a vintage bottle of port as a leaving gift for a friend. I must say that the order was placed through Amazo...

T
Thomas T
trustpilot.com Sep 30, 2025

Bought a bottle for a 40th anniversary

Bought a bottle for a 40th anniversary. It arrived quickly and was exactly...

A
ALEXIS SPRATT
trustpilot.com Sep 30, 2025

Buyer Beware!

Buyer Beware! 1982 Chateau Chevalier de Larquey 1982 Bordeaux Superieur I purchased a bottle of this 1982 wine for my husband's 40th birthday. Decided...

S
Stephen Martin
trustpilot.com Sep 30, 2025

Excellent, client service – replacement bottle

I received a 1963 bottle of wine as a gift from my daughters boyfriend in Australia. Sadly, the cork was leaking and the bottle wrapped in clingfilm....

R
Rosalind Mair
trustpilot.com Sep 30, 2025

Do not buy your wine from this source

Do not buy your wine from this source. I can't comment on delivery because my husband presented the silk lined presentation box with its vintage wine...

i
iheani ihediwa
trustpilot.com Sep 30, 2025

I ordered a 1996 bottle of Chateau Les Trois Croix Bordeaux red wine as…

I ordered a 1996 bottle of red wine as a present for a family member. The communication and customer service was brilliant. I was updated throughout t...

J
Joe
trustpilot.com Sep 30, 2025

Good wine

Ordered a nice bottle of vintage white wine at 3pm and it was with me the follow...

S
Simon Evenden
trustpilot.com Sep 30, 2025

Received a 1986 bottle of clos du Rey…

Received a 1986 bottle of clos du Rey as a gift. The cork completely di...

S
Sam
trustpilot.com Sep 30, 2025

Highly recommend this company for excellent quality wines and spirits.

I’m thrilled with the 50 year old Armagnac I ordered. It was a 50th birthday present and the free gifts included were of great quality and really adde...

P
Philip Trevorside
trustpilot.com Sep 30, 2025

I spend too much time on the website

I spend way too much time on their webite! Having been raised by wine merchand parents in the Netherlands, that is the most exquisite wine shop I have...

D
Disappointed Recipient
trustpilot.com Sep 30, 2025

1997 Crozes Hermitage from Sainsbury's

Received a gift of 1997 Crozes Hermitage as a gift. On the back of the bottle was the Sainsbury...

L
Lawrence Hunt
trustpilot.com Sep 30, 2025

They didn't deliver.

Ordered a £70 bottle of white wine from them for a gift for an important birthday so had to be delivered on the day. They promise "next day delivery i...

H
Henry Benton
trustpilot.com Sep 30, 2025

A portset that saved the 80th birthday!

I ordered a 1941 anniversary Taylor's port set last minute of Friday at 16:00. They could still deliver for Saturday !!! My dad was delighted with his...

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Conclusion

Reviews show a mix of consistent strengths and recurring issues. Many customers praise presentation packaging, quick replacements and prompt delivery when it works, with examples of next‑day replacements and well‑packaged gift cases. However, there are multiple reports of bottles arriving corked, leaking or undrinkable and a number of delivery failures or slow responses from the seller. If you plan to buy a high‑value vintage, consider asking the seller about condition guarantees, replacement and refund procedures before ordering. For gift orders, allow extra time or confirm delivery options to reduce the risk of day‑of delivery problems.