KCOM (1 reviews)

Go to the site
Reviews, complaints and customer experiences
  • 6
    Ordering
  • 8
    Service
  • 8
    Pricing
  • 10
    Delivery
Overall
8

KCOM

There is nothing as frustrating as having an important file or video you wish to urgently download and the internet speed is moving the process at snail speed. This delay in downloading is caused by the network average speed of your broadband provider. This is measured by network average speed which is the download speed (throughput) that 50% of residential customers can expect to get during “peak time” (8 pm-10 pm). These speed tests are carried out using an independent internet measurement standard that assesses the performance of the broadband package. The estimated range and estimated average speeds are derived from actual access line speeds within the postcode. So how can I get the services of a very high-speed broadband internet service provider and is it available in my area? Well, KCOM is one company that alleges to offer their award-winning real fibre broadband to your area. They claim that it offers a faster, better and more reliable broadband network. But how affordable is the broadband internet network from them? Can I cancel my subscription and get a refund when I notice no remarkable difference from my previous provider? Do they have reviews from those who have used it in the past giving good testimony of the fastness of their products? We cannot provide answers here that can satisfy you but we suggest you read the independent customer reviews of KCOM here to learn more about them.

About KCOM
KCOM has been at the heart of Hull and East Yorkshire where it was established in 1904. They claim to love their heritage in Yorkshire and is committed to delivering real fibre to the region. They also claim to have completed the first stage of their real fibre network and are now expanding the award-winning real fibre network to benefit even more homes. They boast that customers can enjoy packages with peak time average download speeds of 30, 75,200, 400 and 900 Mbps meaning they can stream, surf and download better than ever before. They claim that their network is Fibre To The Home (FTTH) which means the fibre goes all the way to your homes or business.

Products and Services of KCOM
They have in offer different packages such as standard fibre unlimited which is an average download speed of 30 Mbps, estimated upload speed of 15 Mbps and PayG calls. They also have in offer superfast unlimited which has an average download speed of 75 Mbps with an estimated upload speed of 20 Mbps and PAYG calls. Superfast plus unlimited has an average download speed of 200 Mbps and estimated upload speed of 35 Mbps and PAYG calls while ultrafast unlimited has an average download speed of 400 Mbps and estimated upload speed of 35 Mbps with PAYG calls. The Gigafast unlimited has an average download speed of 900 Mbps with an estimated download of 50 Mbps and PAYG calls.

Compliments, Complaints and Tips for KCOM
Have you ever used their products and services in the past? If yes, then kindly share with us here your opinion on them. Is there average speed fast enough for you especially during peak time? Give us your feedback so others may learn from your experience.

Reviews, complaints and customer experiences

Read independent reviews, consumer experiences, feedback and complaints right here! Get to know the best online shops and service providers from the impressions they with people. Customers now get to decide which brands are worthy and which are not!

KCOM - All reviews
  • Ellis Taylor
    30-11-2021

    Superfast plus unlimited

    I own a movie shop thus my work entails downloading huge videos for movies. This has been possible because I have been using Superfast plus unlimited, which has allowed me to download so many movies and keep up with the demand of my customers. I have not had issues. The prices are great and the customer support team has been so helpful. However, I have been having problems with the package of late and they seem not to care when I raise a complain. The speed has greatly reduced and keeps on breaking. I have reached out for assistance but am given empty promises. I feel I can continue like this and I need to look for an alternative provider as quickly as possible to keep my business running.

    • Ordering
      • *
      • *
      • *
    • Service
      • *
      • *
      • *
      • *
    • Pricing
      • *
      • *
      • *
      • *
    • Delivery
      • *
      • *
      • *
      • *
      • *
    Overall
    8
    Respond on this
    Plaats een reactie
Write your own review about KCOM?
  • Ordering
  • Service
  • Pricing
  • Delivery
Overall
2
  • Home