Reviews repeatedly praise fast, practical help and supportive staff. Customers often point to consistently lower prices than high street shops. Many mention an easy ordering process and dependable delivery tracking. A few comments raise product-specific quality concerns, and one review stands out with a notably lower rating.
Examples from available reviews (Apr 2018 – Mar 2026).
Best price found, fast delivery, product arrived on time and perfect.
“Flooring Hut had the best price I could find and fast delivery.”
Kept up to date with orders and no bad experiences.
“Always on hand and kept up to date with my orders.”
Goods turned up, but Polyflor Camaro Loc was not as good as previous.
“Polyflor Camaro Loc was not as good as previous flooring in terms of quality.”
Helpful customer service and on-time delivery with better-than-expected product quality.
“their excellent customer service.”
Service feedback stands out. Reviewers describe quick fixes to problems, staff arranging the right delivery vehicles, and named team members who sorted issues efficiently.
Comments on value come up often, focusing on competitive pricing and savings compared with local retailers. Several reviews say it was the best price they found, with good deals on LVT and carpets.
Customers describe simple online ordering and deliveries with tracking. Some highlight choosing delivery days and smooth coordination with drivers.
Most quality notes praise specific products by name and how well they match existing floors. A small number mention lower-than-expected quality for one Polyflor item; these comments are rare.
Communication is mentioned often and mostly positively, with timely updates, clear lead-time details, and staff who keep in touch with manufacturers. Reviewers frequently note fast, polite messages.
Overall feedback is strongly positive, with many high ratings highlighting service, price, and delivery. Reviews do not split sharply; one mid-score and a few isolated product issues add minor contrast to the generally positive tone.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (1) · Reviews (1) · Quotes shortened · As of: March 2026
Carpet cheaper than local shops; delivered on time and perfect.
“much cheaper than local shops for the same carpet.”
First LVT purchase was competitively priced and delivered quickly.
“Competitively priced and delivered quickly.”
Easy to deal with, quick responses and competitive pricing.
“easy to deal with, quick at replying and competitive.”
Goods turned up, but Polyflor Camaro Loc was not as good as previous.
“Polyflor Camaro Loc was not as good as previous flooring in terms of quality.”
Best price found, fast delivery, product arrived on time and perfect.
“Flooring Hut had the best price I could find and fast delivery.”
Great prices with excellent service, communication and quick delivery.
“Great prices, excellent customer service, good communication and quick delivery.”
They rectified an ordering mistake immediately and redelivered quickly.
“the mistake was rectified immediately and the correct product ordered.”
Great communication and the product met expectations at competitive price.
“Great communication and the product was spot on”
Keeps customers informed and provides polite, professional, efficient service.
“always keep you informed with what's going on.”
Provided great service with excellent products overall.
“Great service with excellent products”
Polyflor Pacific Oak was excellent with efficient ordering and speedy delivery.
“Excellent product, Polyflor Pacific Oak.”
Impressed with service, good value, real-time tracking and helpful driver.
“able to track delivery in real time”
Responsive, knowledgeable, best price and helped with a short-notice collection.
“This company answered the phone, knew about their products and had the best price”
Straightforward ordering and arranged suitable delivery vehicle for restricted access.
“a more suitable delivery vehicle was arranged.”
Timely supply at competitive price with good correspondence about lead times.
“Their correspondence was good and I was informed about lead times”
Jack was great and very accommodating throughout.
“Jack was great, very accommodating”
Excellent service, competitive price and delivery on selected day.
“delivery on selected day”
Good product, easy ordering with tracked delivery.
“easy ordering and tracked delivery.”
Supported specialist flooring needs professionally and efficiently for repeated use.
“they could support both the product, associated materials and the delivery”
Competitively priced Karndean delivered as ordered; would use again.
“The flooring was competitively priced.”
Super quick service and product available from stock.
“Super quick service and product available from stock.”
They found discontinued stock and delivered efficiently with great customer service.
“FH are an efficient and low cost company with exceptional customer service”
Excellent communication from Paul and very fast delivery.
“excellent communication by Paul throughout the process.”
Prompt, clear communication and competitive pricing ensured smooth delivery.
“his communication was prompt, clear, and efficient throughout”
Kept up to date with orders and no bad experiences.
“Always on hand and kept up to date with my orders.”
Excellent value paired with impressive customer service.
“Excellent value and impressive customer service.”
Delivery issue resolved immediately by Jack with continual updates.
“resolved the issue immediately and kept me updated throughout - great customer service!”
Delivered on time, competitively priced, laminate performed as required.
“Order was delivered on time.”
Great service, competitive price, and polite, helpful delivery driver.
“Very competitive on price, delivery was on time”
Ordering was easy and staff were helpful; carpet met expectations.
“The delivered carpet meets expectations.”
Trade professional recommends them for great service and good prices.
“great service and good prices”
Carpet delivered on promised date and very good value.
“Freely Delivered on date promised.”
They keep constant contact with manufacturers and keep clients updated.
“They stay in constant contact with the manufacturers to keep us up to date on lead times.”
Great value LVT, scheduled delivery and easy to deal with.
“Able to schedule delivery which is a great plus.”
Flotex tiles were excellent and service was excellent.
“Excellent product. Excellent service from Flooring Hut.”
Delivered with care; a delivery hiccup was promptly sorted by phone.
“one phone call and it was sorted”
Helpful, knowledgeable staff gave good advice and timely delivery.
“they were knowledgeable about the products and gave good advice.”
Repeated positive experiences with great prices and reliable service.
“Great prices and super service always delivered on time”
Flooring matched existing design perfectly and delivery pleased customer.
“The Camaro flooring we wanted matched perfectly with the same design we had laid 6 years ago.”
Saved a fortune compared to high street prices; delivery straightforward.
“Saved a fortune using this company to buy an Abingdon carpet”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Flooring Hut is a UK flooring retailer supplying carpets, LVT, vinyl, and laminate for home and commercial projects. The site shows specifications, dimensions, and care guidance to help buyers compare choices. Customers order online and choose delivery options across the UK. Support is available by phone and email for sales and service queries.