Reviews Analysed
21
We Collect & Analyse Reviews
Wolf & Badger
Experiences & Reviews
Wolf & Badger is a curated online marketplace specialising in independent brands across fashion, jewellery, homeware and accessories. The platform lists designer-led items from small and emerging makers and operates internationally, offering online ordering, customer support and shipping options. People searching reviews typically seek information on product quality, delivery, returns and the responsiveness of the retailer’s support channels.
Overview & Key Metrics
Positive Sentiment
95%
Latest Review
29d
Overall Rating
4.5
Our Analysis
🎯
Service quality
Customer‑facing staff are frequently praised for prompt, helpful responses and personal assistance in several reviews.
Share
Strong
8%
💰
Value for money
Opinions split: some buyers call items worth the price, while others cite small size, packaging or cost concerns.
Share
Mixed
6%
⚡
User experience
Most reviewers report straightforward ordering and prompt delivery; a minority report delays, non‑delivery or packaging issues.
Share
Strong
21%
🔧
Product quality
Product descriptions and build are commonly praised; occasional issues noted include fit, weight or material preferences.
Share
Strong
25%
📞
Communication
Several reviews note fast live‑chat and email replies by named staff, but the sample size for communication comments is small.
Share
Mixed
6%
⭐
Overall experience
Most reviewers describe a positive purchase experience and repeat intent, with isolated reports of missing parcels or delays.
Share
Strong
33%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – September 2025).
Layla Velvet Jumpsuit with Bell Sleeve & Sash in Black
"
A Layla Velvet Jumpsuit with Bell Sleeves and Sash in black I what I ordered, and it was delivered quickly, and I appreciated the outstanding customer service. I will definitely shop from them again.
When it came to answering all of my questions, Christabel was quite gracious.
The only reason I'm only giving them three stars is that I expected them to arrive in a container that was adequately protected for the amount of money I spent for them.
When the package arrived, the outfit was just bubble-wrapped.
Because of this, it provided the appearance that the items were inexpensive and easily accessible.
I'm not opposed to spending a bit extra money on high-quality things, but this didn't appear to be a case where it was worthwhile to me to do so.
"
Vivianah Clare
Collected.reviews
Dec 10, 2021
Featured for: Packaging and value concern
Love the Quality and Unique Designs-Worth Every Dollar
"This was my second purchase from Wolf and Badger. Great quality and quick turn around after purchase. I highly recommend spending the money on clothin..."
Lenda Murray
Trustpilot
Sep 30, 2025
Featured for: Positive on quality and value
Never got my package and says delivered.
"Never got my package..."
Morgan Miller
Trustpilot
Sep 30, 2025
Featured for: Missing delivery reported
Excellent Customer Service
"I had a question about a pair of earrings so I emailed Wolf & Badger. Within 1 hour, Charbel respond..."
Christine
Trustpilot
Sep 30, 2025
Featured for: Quick email customer-service response
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
S
Sara Chandler
trustpilot.com
Sep 30, 2025
Fantastic choice of product and the…
Fantastic choice of product and the deliver...
A
Amanda Velasco
trustpilot.com
Sep 30, 2025
Good selection of unique brands and…
Good selection of uniq...
L
Lenda Murray
trustpilot.com
Sep 30, 2025
Love the Quality and Unique Designs-Worth Every Dollar
This was my second purchase from Wolf and Badger. Great quality and quick turn around after purchase. I highly recommend spending the money on clothin...
B
Birute Alava
trustpilot.com
Sep 30, 2025
Great selection of products
Great selection of products,...
c
customer
trustpilot.com
Sep 30, 2025
Excellent product
Excellent product, as des...
J
Jo John
trustpilot.com
Sep 30, 2025
Georgia was great
Georgia was great. Quick and happy to help. Thanks guys, it means a lot since online sho...
M
Morgan Miller
trustpilot.com
Sep 30, 2025
Never got my package and says delivered.
Never got my package...
E
E Southern
trustpilot.com
Sep 30, 2025
Very nice product
Very nice product! Ordering was easy. The delivery was prompt. The b...
S
Silvia Garcia
trustpilot.com
Sep 30, 2025
Incredible product and AMAZING customer support.
I made a purchase of a beautiful butterfly necklace and Greta assisted me throughout all my questions and was absolutely amazing. I am so impressed wi...
J
Joanna T Fischer
trustpilot.com
Sep 30, 2025
Fun, a little tight through the chest
The item arrived promptly and I appreciated that the item was shipped in minimal yet protective packaging. It is a top and I referred to the sizing ch...
R
Roger DeBonis
trustpilot.com
Sep 30, 2025
Everything arrived in really great…
Everything arrived in really great timin...
J
Jennifer May
trustpilot.com
Sep 30, 2025
Good Quality
The top that I ordered is of good quality, something that I have found to be di...
S
Stacy Jacobson
trustpilot.com
Sep 30, 2025
Love the look of the mules/booties
Love the look of the mules/booties. But they are heavy. It is my bad that I must not have read th...
F
Faith Reid
trustpilot.com
Sep 30, 2025
Dress was beautiful
Dress was beautiful I wish it would...
J
John Wetzel
trustpilot.com
Sep 30, 2025
Amazing quality
Awesome gift for my w...
C
Christine
trustpilot.com
Sep 30, 2025
Excellent Customer Service
I had a question about a pair of earrings so I emailed Wolf & Badger. Within 1 hour, Charbel respond...
F
Frona P. Wheeler
trustpilot.com
Sep 30, 2025
My item arrived promptly and was…perfect!
My item arrived promptly and was exactly what I expected! I’ve already wor...
N
Nives Djendjinovic
trustpilot.com
Sep 30, 2025
Quick and easy
Quick and easy...
T
Toni Gertner
trustpilot.com
Sep 30, 2025
Too expensive!! …
The plate is very cute but I haven’t figured out where my head was at, when I paid the price I did for this “small” plat...
C
CriticalMass
trustpilot.com
Sep 30, 2025
Excellent Service
The item ordered is a gift and I was concerned about size availability and dispatch date. I liaised with Joanne using the Wolf & Badger Live Chat and...
Conclusion
Reviews indicate that Wolf & Badger commonly delivers well‑made items and a quick ordering experience; many customers praise helpful staff such as Charbel, Georgia, Joanne and Greta. Multiple buyers report prompt delivery and accurate product descriptions, supporting confidence in product quality. However, a few reviewers mentioned late or missing parcels and concerns about packaging relative to price, and some buyers found specific items heavy or poorly fitting. If you are considering a purchase, check sizing and product details carefully, and use the site’s live chat or email for tracking and support if issues arise.