Reviews indicate that Wolf & Badger commonly delivers well‑made items and a quick ordering experience; many customers praise helpful staff such as Charbel, Georgia, Joanne and Greta. Multiple buyers report prompt delivery and accurate product descriptions, supporting confidence in product quality. However, a few reviewers mentioned late or missing parcels and concerns about packaging relative to price, and some buyers found specific items heavy or poorly fitting. If you are considering a purchase, check sizing and product details carefully, and use the site’s live chat or email for tracking and support if issues arise.
Examples from available reviews (Nov 2017 – Feb 2026).
Fast delivery and helpful service, but packaging felt poor for the price.
“When the package arrived, the outfit was just bubble-wrapped.”
Second purchase; great quality and quick turnaround after purchase.
“Great quality and quick turn around after purchase.”
Package marked delivered but the customer never received it.
“Never got my package and says delivered.”
Charbel responded within an hour and provided excellent customer service.
“Within 1 hour, Charbel responded to my email.”
Customer‑facing staff are frequently praised for prompt, helpful responses and personal assistance in several reviews.
Opinions split: some buyers call items worth the price, while others cite small size, packaging or cost concerns.
Most reviewers report straightforward ordering and prompt delivery; a minority report delays, non‑delivery or packaging issues.
Product descriptions and build are commonly praised; occasional issues noted include fit, weight or material preferences.
Several reviews note fast live‑chat and email replies by named staff, but the sample size for communication comments is small.
Most reviewers describe a positive purchase experience and repeat intent, with isolated reports of missing parcels or delays.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Sitejabber (20) · Reviews (2) · Reviews (1) · Quotes shortened · As of: February 2026
Product loved and website was easy to navigate.
“Love the product and easy to navigate website.”
Consistently fast delivery, high quality products and helpful support.
“Everything arrived super fast and the quality was just wow.”
Orders arrived quickly and returns/refunds were professional.
“The orders arrived quickly on each occasion.”
Purchase was easy and the order arrived on time.
“Easy to purchase and arrived on time.”
Easy order, quick delivery and very high quality slippers.
“I purchased very high quality slippers”
Website offered a lovely dress that was great value after discount.
“great value (£150 reduced to under £50).”
Belt had an odd patchy print and delivery took a convoluted route.
“I tracked it from Exeter to Harrogate via Lisbon and Leipzig!”
Sweater was great quality and arrived quickly.
“Sweater is great quality and arrived quickly.”
The item arrived quickly, as noted by the reviewer.
“Item arrived quickly.”
Watch was as described and delivered earlier than expected.
“Watch delivered in record time!”
Prompt processing and shipping with reasonably priced unique fashion items.
“Prices are reasonable and within reach.”
Customer service exceeded expectations and arranged next-day delivery.
“my order was delivered the next day.”
Second purchase was disappointing; coat quality was poor.
“The coat was such poor quality that I wouldn’t have paid 1/4 the price”
Vanessa and Georgia helped secure a full refund after delay.
“they assisted me and followed up with DHL until I received the full amount back.”
Unique product, fast delivery and an easy purchase overall.
“Great and unique product”
Wonderful products and wonderful service throughout.
“Wonderful products and wonderful service”
Good communication and prompt delivery occurred.
“Good communication & prompt delivery”
Items received on time and were great quality.
“Placed order items rcvd on time and were great quality.”
Outstanding product quality and fast delivery.
“Outstanding quality and speed of delivery”
Item broke after two wears and customer service was chased twice.
“wore it twice and brok - have chased customer services twice already :)”
Product choice was fantastic and delivery and packaging were first class.
“the delivery and packaging was first class”
Good selection of unique brands and products.
“Good selection of unique brands and products.”
Second purchase; great quality and quick turnaround after purchase.
“Great quality and quick turn around after purchase.”
Great selection and quick, efficient delivery.
“Great selection of products, quick and efficient delivery.”
Product was excellent, as described, and delivered promptly.
“Excellent product, as described. Delivered promptly”
Georgia provided quick, helpful customer service.
“Georgia was great. Quick and happy to help.”
Package marked delivered but the customer never received it.
“Never got my package and says delivered.”
Product was very nice, well packed and delivered promptly.
“The bread baskets were well packed and were exactly as represented online.”
Greta provided excellent, professional assistance and product quality impressed.
“Greta assisted me throughout all my questions and was absolutely amazing.”
Top arrived promptly but was tight through the chest causing gapping.
“it was a tight causing the dreaded gap”
Everything arrived on time and the earrings are really cool.
“earrings are really cool! 😎”
Top was good quality, meeting expectations for online ordering.
“The top that I ordered is of good quality, something that I have found to be difficult when ordering online.”
Liked the look but mules were heavy and made of jelly material.
“They are some Sort of heavy jelly material.”
Dress was beautiful but delivery was delayed and late.
“Dress was beautiful I wish it would have came on time.”
Gift had amazing quality and impressed the purchaser.
“Awesome gift for my wife, amazing quality!”
Charbel responded within an hour and provided excellent customer service.
“Within 1 hour, Charbel responded to my email.”
Item arrived promptly and matched expectations.
“My item arrived promptly and was exactly what I expected!”
Purchase was quick and easy and the product was lovely.
“Quick and easy Lovely product!”
Plate was cute but reviewer felt it was overpriced for its size.
“when I paid the price I did for this “small” plate!”
Live chat with Joanne kept me informed and delivery arrived early.
“delivered three days ahead of the expected arrival date.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Wolf & Badger is a curated online marketplace specialising in independent brands across fashion, jewellery, homeware and accessories. The platform lists designer-led items from small and emerging makers and operates internationally, offering online ordering, customer support and shipping options. People searching reviews typically seek information on product quality, delivery, returns and the responsiveness of the retailer’s support channels.