Many buyers praise quick delivery, an easy ordering process, and helpful staff named in reviews. Reviewers often describe clothing, accessories, and homeware as high quality. Another group of complaints focuses on refunds, alleged withheld funds, and unclear fees. A smaller number mention product breakages, fit issues, or packaging they found inadequate.
Examples from available reviews (Nov 2017 – Mar 2026).
Consistently fast delivery, high quality products and helpful support.
“Everything arrived super fast and the quality was just wow.”
Item broke after two wears and customer service was chased twice.
“wore it twice and brok - have chased customer services twice already :)”
Customer reports not receiving $846 refund and poor follow-up from customer service.
“I literally think the company stole $846.00 from me.”
Package marked delivered but the customer never received it.
“Never got my package and says delivered.”
Feedback often points to fast fulfilment, smooth processing, and staff who help with exchanges or refunds. A noticeable set of external complaints alleges items not returned, refunds not received, and weak follow-up. Overall, reviews split between routine smooth orders and disputed refund or fulfilment cases.
Shoppers say discounted items feel like good value, and prices seem fair for unique pieces. Some felt small items were overpriced or that packaging did not match the cost. Separate seller-focused posts allege high platform fees and misleading discount practices from the vendor side.
Many users call the website easy to use, with a simple checkout. Reviewers often like the curated mix of independent brands. Fewer mention sizing or fit problems and limited protective packaging when items arrive.
Most product remarks highlight good materials, accurate descriptions, and quick delivery. A smaller but notable set reports items breaking after little use or materials feeling cheaper than expected. Overall, quality feedback ranges from consistently positive to specific cases of failure.
Several customers mention staff by name and describe fast, helpful replies by email or live chat. In contrast, some external posts say emails went unanswered, policy messages were unclear, and issues were not resolved. A few buyers also report parcels marked delivered that never arrived.
Customer-written reviews mostly describe smooth purchases, fast delivery, and products that meet expectations. External complaint posts tell a different story, focused on unresolved refunds, fees, and returns. The dataset shows a clear split between high-rated customer reviews and low-rated complaint posts.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Sitejabber (20) · Reviews (2) · Reviews (1) · Quotes shortened · As of: March 2026
Product loved and website was easy to navigate.
“Love the product and easy to navigate website.”
Consistently fast delivery, high quality products and helpful support.
“Everything arrived super fast and the quality was just wow.”
Orders arrived quickly and returns/refunds were professional.
“The orders arrived quickly on each occasion.”
Purchase was easy and the order arrived on time.
“Easy to purchase and arrived on time.”
Easy order, quick delivery and very high quality slippers.
“I purchased very high quality slippers”
Website offered a lovely dress that was great value after discount.
“great value (£150 reduced to under £50).”
Belt had an odd patchy print and delivery took a convoluted route.
“I tracked it from Exeter to Harrogate via Lisbon and Leipzig!”
Sweater was great quality and arrived quickly.
“Sweater is great quality and arrived quickly.”
The item arrived quickly, as noted by the reviewer.
“Item arrived quickly.”
Watch was as described and delivered earlier than expected.
“Watch delivered in record time!”
Prompt processing and shipping with reasonably priced unique fashion items.
“Prices are reasonable and within reach.”
Customer service exceeded expectations and arranged next-day delivery.
“my order was delivered the next day.”
Second purchase was disappointing; coat quality was poor.
“The coat was such poor quality that I wouldn’t have paid 1/4 the price”
Vanessa and Georgia helped secure a full refund after delay.
“they assisted me and followed up with DHL until I received the full amount back.”
Unique product, fast delivery and an easy purchase overall.
“Great and unique product”
Wonderful products and wonderful service throughout.
“Wonderful products and wonderful service”
Good communication and prompt delivery occurred.
“Good communication & prompt delivery”
Items received on time and were great quality.
“Placed order items rcvd on time and were great quality.”
Outstanding product quality and fast delivery.
“Outstanding quality and speed of delivery”
Item broke after two wears and customer service was chased twice.
“wore it twice and brok - have chased customer services twice already :)”
Product choice was fantastic and delivery and packaging were first class.
“the delivery and packaging was first class”
Good selection of unique brands and products.
“Good selection of unique brands and products.”
Second purchase; great quality and quick turnaround after purchase.
“Great quality and quick turn around after purchase.”
Great selection and quick, efficient delivery.
“Great selection of products, quick and efficient delivery.”
Product was excellent, as described, and delivered promptly.
“Excellent product, as described. Delivered promptly”
Georgia provided quick, helpful customer service.
“Georgia was great. Quick and happy to help.”
Package marked delivered but the customer never received it.
“Never got my package and says delivered.”
Product was very nice, well packed and delivered promptly.
“The bread baskets were well packed and were exactly as represented online.”
Greta provided excellent, professional assistance and product quality impressed.
“Greta assisted me throughout all my questions and was absolutely amazing.”
Top arrived promptly but was tight through the chest causing gapping.
“it was a tight causing the dreaded gap”
Everything arrived on time and the earrings are really cool.
“earrings are really cool! 😎”
Top was good quality, meeting expectations for online ordering.
“The top that I ordered is of good quality, something that I have found to be difficult when ordering online.”
Liked the look but mules were heavy and made of jelly material.
“They are some Sort of heavy jelly material.”
Dress was beautiful but delivery was delayed and late.
“Dress was beautiful I wish it would have came on time.”
Gift had amazing quality and impressed the purchaser.
“Awesome gift for my wife, amazing quality!”
Charbel responded within an hour and provided excellent customer service.
“Within 1 hour, Charbel responded to my email.”
Item arrived promptly and matched expectations.
“My item arrived promptly and was exactly what I expected!”
Purchase was quick and easy and the product was lovely.
“Quick and easy Lovely product!”
Plate was cute but reviewer felt it was overpriced for its size.
“when I paid the price I did for this “small” plate!”
Live chat with Joanne kept me informed and delivery arrived early.
“delivered three days ahead of the expected arrival date.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Wolf & Badger is an online marketplace that links independent designers in fashion, jewellery, homeware, and lifestyle with shoppers. The site offers curated listings, brand storefronts, and search browsing. Customers buy through the website and can contact support by email or live chat. International shipping is available and handled by brand partners, with photos and product details shown on each listing.