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We Collect & Analyse Reviews

JARLO
Experiences & Reviews

JARLO is a fashion brand name associated with women's occasionwear and dresses. Consumers researching JARLO commonly compare product quality, sizing, pricing and the returns or customer-service experience before buying. This summary aggregates verified customer feedback to help readers assess those practical factors when considering a purchase.

Overview & Key Metrics

Reviews Analysed 7
Positive Sentiment 71%
Latest Review 11d
Overall Rating
3.7

Our Analysis

🎯

Service quality

Service reports are mixed but lean negative: some customers report quick delivery and helpful returns, while others describe slow, ignored replies and unresolved refund requests.

Share
15%
Weak
💰

Value for money

Value perceptions vary: several reviewers say price matches quality, while others say garments felt cheap or that better options exist at similar prices.

Share
12%
Mixed
⚡

User experience

User journey varies: buyers praise fit, delivery speed and easy returns, but some report misleading images, tiny fits or problems during returns/refunds.

Share
21%
Mixed
🔧

Product quality

Product quality attracts both praise and criticism: many note well-made, non-see-through fabrics, while others received fragile, damaged or cheap-looking garments.

Share
18%
Mixed
📞

Communication

Communication is inconsistent: certain customers received proactive, helpful replies; a notable number report unanswered emails, delayed responses and unresolved refund queries.

Share
14%
Weak
⭐

Overall experience

Overall impressions are mixed: repeat buyers often report satisfaction with fit and quality, whereas some first-time buyers experienced damaged items and unresolved issues.

Share
21%
Mixed

View all 7 public customer reviews – filtered by relevance →

Our Independent Methodology

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Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

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Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 7 reviews

All Customer Reviews

Sources: Trustpilot (6) · Collected.reviews (1) · Quotes shortened · As of: September 2025

D
Dominique Fernandez
trustpilot.com Sep 30, 2025

Amazing

1. I loved my dress and quality was so much better than expected 2. I accidentally sent back dress from another retailer to Jarlo (I used the wrong re...

L
Lucia Aths
trustpilot.com Sep 30, 2025

Absolutely LOVE Jarlo dresses!

I’ve bought several occasion dresses from Jarlo now, and I couldn’t be happier! The quality on every dress has been outstanding—the fabric is thick an...

M
Miranda Athanasiou
trustpilot.com Sep 30, 2025

Love Their Dresses

I’ve been buying Jarlo dresses for years and genuinely love them. The quality is always fantastic, they fit...

E
Emily Atkinson
trustpilot.com Sep 30, 2025

Atrocious condition garments, non-existent customer service.

Atrocious condition garments. Do not risk buying for a special occasion. Also: your refunds are at risk. Slow and sloppy customer service replies, the...

T
Teresa Serrado
trustpilot.com Sep 30, 2025

I bought a Jarlo dress

I bought a Jarlo dress, didn't like it, and returned it on June 27, but I have...

c
customer
trustpilot.com Sep 30, 2025

Excellent experience!

I have ordered 3 wedding dresses from here and a few others from other sites. Jarlo is by far the best for money, lovely quality, fast delivery and...

L
Lopez
Collected.reviews Nov 22, 2021

Dress

The dress was of a terrible quality!



Not worth your money. They show pictures of Beautiful outfits when you look at their website, but a totally different story when delivered.

I bought a Masa Fish Maxi Dress with Lace Cap Sleeves and Embroidered Button Back to be delivered in a month. I got a very cheap-looking and inferior quality dress. Material is fragile, and the fitment is relatively tiny.



I rather stick to in-store shopping or continue to shop with well-known companies I'm accustomed to ordering from. This was my 1st time with this online store, very disappointed. It's sometimes good to read the reviews 1st. I have demanded a complete refund.

But they don't bother answering my emails.

I honestly don't recommend it.

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Conclusion

Customer feedback for JARLO shows a clear split: many buyers praise fabric quality, fit and good value, while a subset report damaged items, sizing or refund problems. Several positive reviews describe reliable fit and helpful resolution from customer service, but others describe delayed or absent responses. If you consider buying, check the returns and refund policy, request parcel photos on arrival if concerned, and read recent reviews for the specific style and seller timing. These steps help reduce risk when purchasing occasionwear online.