Customers often praise the solid build and durability of benches, bin stores, parasols and cushions. Many reviews highlight polite, helpful delivery and installation teams. Several accounts describe problems such as cancelled orders, slow refunds, and payments taken for items that were not in stock. Fewer reviews mention deliveries arriving damaged or water-soaked.
Examples from available reviews (Oct 2017 – Mar 2026).
Solid, well-built 4-bin store that improves appearance and withstands weather.
“Excellent quality and great value for money — highly recommended.”
Professional, informative, and helpful staff with prompt delivery and great item.
“Very professional , informative and helpful staff ( particularly Billie !)”
Lamp delivered wet and customer service offered unsatisfactory compensation.
“it was soaking wet, the base was saturated”
Deposit taken for in-stock item that was later claimed unavailable.
“took £500 deposit and promised it was physically in stock”
Reviews split into two clear patterns. Many describe quick, careful delivery and professional installation. Others report cancelled orders, delayed refunds, and trouble getting help when something goes wrong.
Many customers call the products good value and competitively priced, often linking this to durability and looks. Some negative reviews describe poor value when refunds stay unresolved or deposits are taken for out-of-stock items.
Customers mention easy online ordering and regular delivery updates. Reviews often credit the packaging and handling with keeping items safe in transit. Several say assembly takes effort, though the instructions are usually adequate.
Reviewers repeatedly describe the items as well made, sturdy and weatherproof. Bin stores, benches, parasol bases, cushions and soft-close lids get specific praise. Complaints about condition are less common, but include cases where items arrived water-damaged.
Many reviews mention clear pre-delivery updates and helpful staff in person or on the phone. Others report emails going unanswered and difficulty reaching the company when orders run into problems. Communication tends to be better when orders go smoothly and worse when errors occur.
Experiences tend to fall into two extremes: strong satisfaction with product quality and delivery teams, and sharp dissatisfaction tied to fulfilment failures and refund disputes. The company can deliver reliably, but some cases show recurring breakdowns in day-to-day operations.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Reviews (11) · Reviews (1) · Quotes shortened · As of: March 2026
Delivery timing and communication were excellent, with good construction.
“Excellent timing and communication.”
Delivery timing and communication were excellent.
“Excellent timing and communication.”
Bin cupboard is superb quality and service was excellent.
“Superb bin cupboard, quality is outstanding”
Bin cupboard is superb quality and service was excellent.
“Superb bin cupboard, quality is outstanding”
Wheelie bin covers impressed with sturdy style and smooth delivery.
“I'm so impressed, from the sturdy anthracite style to the soft close lids”
Wheelie bin covers impressed with sturdy style and smooth delivery.
“I'm so impressed, from the sturdy anthracite style to the soft close lids”
Damaged base was replaced promptly and delivered and assembled politely.
“We ordered a Granite parasol base, on delivery we found it was damaged.”
Damaged base was replaced promptly and delivered and assembled politely.
“We ordered a Granite parasol base, on delivery we found it was damaged.”
Lamp delivered wet and customer service offered unsatisfactory compensation.
“it was soaking wet, the base was saturated”
Lamp delivered wet and customer service offered unsatisfactory compensation.
“it was soaking wet, the base was saturated”
Delivery left lamp water-damaged and customer service offered inadequate compensation.
“it was soaking wet, the base was saturated”
Swinging seat is comfortable and cover has endured all weather.
“Seat comfortable much to the delight of family and visitors alike.”
Swinging seat is comfortable and cover has endured all weather.
“Seat comfortable much to the delight of family and visitors alike.”
Delivery team provided exceptional service and restored faith after prior issue.
“their service was exceptional.”
Delivery team provided exceptional service and restored faith after prior issue.
“their service was exceptional.”
Product quality and appearance pleased, and delivery updates were provided.
“Love this product, great quality and look.”
Product quality and appearance pleased, and delivery updates were provided.
“Love this product, great quality and look.”
Product is very sturdy, performs well and fits in the garden.
“The product I bought from the Garden Furniture Centre is excellent quality.”
Product is very sturdy, performs well and fits in the garden.
“The product I bought from the Garden Furniture Centre is excellent quality.”
Well-packaged bin storage assembled easily and functions effectively.
“Easy online order process; well-packed and despatched with regular updates”
Well-packaged bin storage assembled easily and functions effectively.
“Easy online order process; well-packed and despatched with regular updates”
Well-made product requiring effort to assemble but looks good.
“Great quality product. Takes quite a bit to assemble but the instructions are good.”
High-quality product that needs significant assembly but looks practical.
“Great quality product.”
Product is stronger and better quality compared to previous one.
“A fantastic product that looks great!”
Replaced old bin storage and noticeably improved strength and quality.
“noticeably stronger, better quality, and a real upgrade to our home.”
New bin stores are robust and have performed well in high winds.
“We love our new bin stores, we bought it for 4 wheelies.”
New 4-wheelie bin store looks smart and proved robust in high winds.
“It looks super smart and has proved to be robust against our high winds and intensive usage.”
Four-bin store is solid, weatherproof, easy to assemble and well-built.
“Excellent quality and great value for money — highly recommended.”
Solid, well-built 4-bin store that improves appearance and withstands weather.
“Excellent quality and great value for money — highly recommended.”
Anthracite bin storage is a quality, aesthetically pleasing and neat solution.
“It is a quality product, looks aesthetically pleasing”
Aesthetically pleasing, quality triple-panel bin store; very satisfied purchase.
“It is a quality product, looks aesthetically pleasing and everything now neat and tidy - excellent purchase.”
Well made product that is easy to assemble and looks good.
“Great product. Well made, easy to assemble and looks good”
Well-made product, easy to assemble and looks good in the garden.
“Well made, easy to assemble and looks good in the front garden.”
Bin cover is smart, well-made and spacious, attracting compliments.
“It is smart, well-made and spacious.”
Smart, well-made and spacious bin cover that attracts compliments.
“It is smart, well-made and spacious.”
Delivery was fast and efficient; unit is sturdy when assembled.
“Fast efficient delivery. A good sturdy unit”
Fast, efficient delivery and a sturdy flat-pack unit; recommend pre-assembled.
“Fast efficient delivery.”
Staff were professional and helpful with prompt delivery.
“Very professional , informative and helpful staff ( particularly Billie !)”
Professional, informative, and helpful staff with prompt delivery and great item.
“Very professional , informative and helpful staff ( particularly Billie !)”
Helpful staff, timely delivery and easy to assemble wheelie bin cover.
“Staff help full and friendly. Delivered on time. Easy to assemble”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
The Garden Furniture Centre Ltd is a UK retailer selling outdoor furniture and garden accessories. Its range includes benches, parasols and bases, cushions, bin storage units and patio tables. Customers can buy online or visit a showroom, with options for home delivery and installation. The business also provides spare parts and replacement items, with customer support by phone and email.