Teddy Beau
Experiences & Reviews
Teddy Beau is presented as an online home furnishings retailer trading under the Teddy Beau name. The store lists furniture, lighting and home décor items through its website and accepts common payment methods. Consumers researching Teddy Beau typically look for product range, delivery lead times, packaging and customer support reliability.
Overview & Key Metrics
Our Analysis
Service quality
Customer service experiences vary: some reviewers describe fast refunds and collection arrangements, while others report unresolved return or fulfilment issues.
Value for money
Views on value differ: several buyers report reasonable prices or discounts, while others feel they paid full price for items that arrived damaged.
User experience
Ordering and checkout are often described as clear and straightforward, but a minority note misleading stock status and unclear lead-time notices.
Product quality
Product quality reports are split: many praise sturdy, well-made pieces; multiple reviews describe damaged, poorly packed or faulty items on delivery.
Communication
Communications are inconsistent: some customers report helpful, prompt phone or email responses, while others describe no replies or delayed updates.
Overall experience
Overall impressions range from satisfied buyers citing good products and quick resolutions to customers reporting damaged goods, delays and difficult returns.
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Featured Customer Experiences
Representative examples from 21 verified reviews (January 2021 – October 2025).
If I could give 0 stars I would
"If I could give 0 stars I would. Ordered the curved dining table, it arrived with uneven wonky legs, sent a message and was sent out some replacement..."
Geo Wall Art
"I recently placed an order not realising the lead time was 3-4 weeks it did say this on the website but only if you go to the delivery tab which unfor..."
Brilliant service!
"There was some damage to the item we ordered, despite this, we received the most prompt response from customer service who issued a refund immediat..."
Still awaiting goods
"I ordered a table on the 21/09, the website stated it was in stock and would be delivered in 5-10 days. I then chased them up as I had not received an..."
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Customer Reviews
Sources: External Source (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025
If I could give 0 stars I would
If I could give 0 stars I would. Ordered the curved dining table, it arrived with uneven wonky legs, sent a message and was sent out some replacement...
Shankar Marlin Cantilever Dining Chair
I made an order for four Shankar Marlin Cantilever dining chairs from Teddybeau collection.
Everything about the item was a big disappointment.
Their products were not adequately wrapped, and the state in which they were delivered was horrible, with all of the pieces having burst and only a thin strip of sellotape holding them together.
The item's box was labeled with the name and address of someone else, giving the impression that it had been sold and returned to the seller.
Because it was not adequately packed on the inside, I don't believe it was investigated when it was returned to the shipper.
I will not be doing business with them in the future, total waste of time and money.
Still awaiting goods
I ordered a table on the 21/09, the website stated it was in stock and would be delivered in 5-10 days. I then chased them up as I had not received an...
Ordered a large wall clock
Ordered a large wall clock. Totally disappointed with the item. Firstly the box it was delivered in was in a terrible condition all burst and held tog...
Brilliant service!
There was some damage to the item we ordered, despite this, we received the most prompt response from customer service who issued a refund immediat...
I bought my bed from them
I bought my bed from them. It's not only affordable, but it's super comfy and smo...
Great ordering process and everything…
Great ordering process a...
Bad communication
Ordered vase, after 3 weeks I chased it up then to be told it was sold out I then ordered a similar vase which was 3-4 weeks delivery, once again I ch...
Amazing Customer Services
I ordered an item of furniture from this company ... and then read these reviews! Eeek! So I phoned them and mentioned the level of negative reviews....
i purchased some cushion covers they…
i purchased some cushion covers they arrived yesterday beautiful packed perfect in a box had updates on order right from ordering it was my first o...
There is some beautiful pieces of…
There is some beautiful pieces of furniture here. I was in in the market for a new dining table. I loved the simplistic look of the Baumhaus walnut 4...
Beautiful furniture
Beautiful furniture. Quite difficult to find pieces like these definitely been looking for the...
got some of the designs I can't find…
got some of the designs I can't find anywhere else pretty much to my...
A great variety shop and interior…
A great variety shop and interior decoration, they offer all at one place. The items they got are unique, the design includes modern and retro design,...
Superb quality
I love their Baumhaus Walnut Dining Table. It lo...
Geo Wall Art
I recently placed an order not realising the lead time was 3-4 weeks it did say this on the website but only if you go to the delivery tab which unfor...
So colourful!
So colourful! I love the funky stuff and they have such a big variety of my favourites. The choice of cha...
interesting site
interesting site i like it alot very nice interiors with qui...
Everything I have bought is lovely
I have completely refurbished my home, I bought several items from the shop and I love everything I have bought! I got the loveliest coffee table whic...
Steer Clear!
I ordered the Small Geo Mirrored Wall Art which arrived damaged. I've now emaile...
Conclusion
Customer feedback for Teddy Beau shows a mix of positive purchases and recurring operational issues. Many reviewers praise product design and describe straightforward ordering, while others report damaged items, inadequate internal packing and inconsistent stock information. Several accounts highlight prompt refunds and helpful customer service when issues are escalated; conversely, some customers experienced delayed or missing replies and disputed return handling or extra charges. Prospective buyers may wish to confirm lead times before ordering, photograph items on receipt, and check the return/packaging policy in advance to reduce risk.