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We Collect & Analyse Reviews

Teddy Beau
Experiences & Reviews

Teddy Beau is presented as an online home furnishings retailer trading under the Teddy Beau name. The store lists furniture, lighting and home décor items through its website and accepts common payment methods. Consumers researching Teddy Beau typically look for product range, delivery lead times, packaging and customer support reliability.

Overview & Key Metrics

Reviews Analysed 21
Positive Sentiment 76%
Latest Review 1271d
Overall Rating
4.0

Our Analysis

🎯

Service quality

Customer service experiences vary: some reviewers describe fast refunds and collection arrangements, while others report unresolved return or fulfilment issues.

Share
16%
Mixed
💰

Value for money

Views on value differ: several buyers report reasonable prices or discounts, while others feel they paid full price for items that arrived damaged.

Share
9%
Mixed

User experience

Ordering and checkout are often described as clear and straightforward, but a minority note misleading stock status and unclear lead-time notices.

Share
11%
Strong
🔧

Product quality

Product quality reports are split: many praise sturdy, well-made pieces; multiple reviews describe damaged, poorly packed or faulty items on delivery.

Share
24%
Mixed
📞

Communication

Communications are inconsistent: some customers report helpful, prompt phone or email responses, while others describe no replies or delayed updates.

Share
11%
Mixed

Overall experience

Overall impressions range from satisfied buyers citing good products and quick resolutions to customers reporting damaged goods, delays and difficult returns.

Share
28%
Mixed

Our Independent Methodology

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Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

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100% Independent

Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: External Source (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025

E
Ellie Wood
External Source Apr 27, 2022

If I could give 0 stars I would

If I could give 0 stars I would. Ordered the curved dining table, it arrived with uneven wonky legs, sent a message and was sent out some replacement...

C
Christabel Noel
Collected.reviews Dec 11, 2021

Shankar Marlin Cantilever Dining Chair



I made an order for four Shankar Marlin Cantilever dining chairs from Teddybeau collection.



Everything about the item was a big disappointment.



Their products were not adequately wrapped, and the state in which they were delivered was horrible, with all of the pieces having burst and only a thin strip of sellotape holding them together.



The item's box was labeled with the name and address of someone else, giving the impression that it had been sold and returned to the seller.



Because it was not adequately packed on the inside, I don't believe it was investigated when it was returned to the shipper.





I will not be doing business with them in the future, total waste of time and money.

E
Eilidh
External Source Oct 08, 2021

Still awaiting goods

I ordered a table on the 21/09, the website stated it was in stock and would be delivered in 5-10 days. I then chased them up as I had not received an...

E
Eleanor Young
External Source Sep 03, 2021

Ordered a large wall clock

Ordered a large wall clock. Totally disappointed with the item. Firstly the box it was delivered in was in a terrible condition all burst and held tog...

C
Charli
External Source Aug 25, 2021

Brilliant service!

There was some damage to the item we ordered, despite this, we received the most prompt response from customer service who issued a refund immediat...

A
Anthony Jackson
External Source Aug 09, 2021

I bought my bed from them

I bought my bed from them. It's not only affordable, but it's super comfy and smo...

C
Carmela Borrotzu-Evans
External Source Jul 22, 2021

Great ordering process and everything…

Great ordering process a...

M
Mr Singh
External Source May 28, 2021

Bad communication

Ordered vase, after 3 weeks I chased it up then to be told it was sold out I then ordered a similar vase which was 3-4 weeks delivery, once again I ch...

D
Deb
External Source May 19, 2021

Amazing Customer Services

I ordered an item of furniture from this company ... and then read these reviews! Eeek! So I phoned them and mentioned the level of negative reviews....

S
Sue Lewis
External Source May 15, 2021

i purchased some cushion covers they…

i purchased some cushion covers they arrived yesterday beautiful packed perfect in a box had updates on order right from ordering it was my first o...

v
vippity vape
External Source Apr 17, 2021

There is some beautiful pieces of…

There is some beautiful pieces of furniture here. I was in in the market for a new dining table. I loved the simplistic look of the Baumhaus walnut 4...

B
Bell
External Source Apr 16, 2021

Beautiful furniture

Beautiful furniture. Quite difficult to find pieces like these definitely been looking for the...

L
L Miranda
External Source Mar 25, 2021

got some of the designs I can't find…

got some of the designs I can't find anywhere else pretty much to my...

S
Shah Soo
External Source Mar 18, 2021

A great variety shop and interior…

A great variety shop and interior decoration, they offer all at one place. The items they got are unique, the design includes modern and retro design,...

P
Petra J
External Source Mar 11, 2021

Superb quality

I love their Baumhaus Walnut Dining Table. It lo...

D
Danielle
External Source Mar 09, 2021

Geo Wall Art

I recently placed an order not realising the lead time was 3-4 weeks it did say this on the website but only if you go to the delivery tab which unfor...

M
Marija Seglina
External Source Mar 08, 2021

So colourful!

So colourful! I love the funky stuff and they have such a big variety of my favourites. The choice of cha...

S
SM CEO
External Source Feb 09, 2021

interesting site

interesting site i like it alot very nice interiors with qui...

M
Mariangela Gallo
External Source Jan 28, 2021

Everything I have bought is lovely

I have completely refurbished my home, I bought several items from the shop and I love everything I have bought! I got the loveliest coffee table whic...

J
Jay
External Source Jan 24, 2021

Steer Clear!

I ordered the Small Geo Mirrored Wall Art which arrived damaged. I've now emaile...

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Conclusion

Customer feedback for Teddy Beau shows a mix of positive purchases and recurring operational issues. Many reviewers praise product design and describe straightforward ordering, while others report damaged items, inadequate internal packing and inconsistent stock information. Several accounts highlight prompt refunds and helpful customer service when issues are escalated; conversely, some customers experienced delayed or missing replies and disputed return handling or extra charges. Prospective buyers may wish to confirm lead times before ordering, photograph items on receipt, and check the return/packaging policy in advance to reduce risk.