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We Collect & Analyse Reviews

Pets Calm Down
Experiences & Reviews

Pets Calm Down is a company selling pet supplements and flavoured treats aimed at common issues such as itching, anxiety and mobility. Products are distributed through online channels and the company offers direct customer support and order fulfilment. This summary compiles verified customer feedback to help consumers assess product effectiveness, post‑purchase support and buying experience when researching calming, joint and anti‑itch supplements.

Overview & Key Metrics

Reviews Analysed 20
Positive Sentiment 95%
Latest Review 30d
Overall Rating
4.8

Our Analysis

🎯

Service quality

Reviewers frequently describe fast delivery, prompt replacements and straightforward refunds; order problems are commonly resolved quickly by the company.

Share
18%
Strong
💰

Value for money

A few customers explicitly say the products are worth the money, citing reduced vet costs or repeated purchases as justification.

Share
5%
Mixed

User experience

Very few reviews comment on the online or purchase experience; one review praises the online shopping process while others focus on product outcomes.

Share
2%
Mixed
🔧

Product quality

Most reviewers report reduced itching, calmer behaviour or improved mobility after regular use; a small number report no benefit or worsening.

Share
27%
Strong
📞

Communication

Multiple reviews name staff (e.g. Sally, Rich) and note rapid, helpful email or phone responses and clear follow‑up from the company.

Share
15%
Strong

Overall experience

Overall feedback is largely positive with many recommendations; isolated cases report ineffectiveness but note satisfactory refunds or replacements.

Share
33%
Strong

Our Independent Methodology

How we analyse customer reviews without bias

Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 20 reviews

All Customer Reviews

Sources: Trustpilot (20) · Quotes shortened · As of: September 2025

B
Brian Helliwell
trustpilot.com Sep 30, 2025

Does not work ,my dog is scratching…

Does not work ,my dog is scratching...

M
Mrs Amanda Needham
trustpilot.com Sep 30, 2025

Dexter is 8 years old

Dexter is 8 years old, right from getting him at 8 weeks old we noticed he was having seasonal allergies. Over the years we have tried numerous things...

N
Nicola Rhodes
trustpilot.com Sep 30, 2025

I have to say these are the best…just be patient to see the results

I have to say these are the best calming treats for my fear reactive boy. I have tried so many. The only thing I would say is be patient they take tim...

M
Mrs Bridget Parsons
trustpilot.com Sep 30, 2025

No more itchy paws

Hi I’m Martha, I used to have itchy paws etc but I asked my mum to find something to stop it, well I was looking on Facebook & saw this stuff called s...

M
Michelle Glover
trustpilot.com Sep 30, 2025

My two sausage dogs Oliver and Dave…

My two sausage dogs Oliver and Dave love your product the pork flavour is so meaty. They want more than one a day. Oliver sc...

A
Allison Harby
trustpilot.com Sep 30, 2025

Get bloody moving is an amazing…

Get bloody moving is an amazing product. I have a 12 year old Weimaraner who has arthritis in his front paw. I noticed that he had started to slow dow...

S
Simon Fogl
trustpilot.com Sep 30, 2025

Amazing Service

Ok. I wrote a previous review about these guys . Well thanks to Sally who kindly messaged me and advised that they had the old recipe bites, and sent...

M
Mr RAYMOND UNDERWOOD
trustpilot.com Sep 30, 2025

Excellent service.

I would like to thank Rich for the excellent customer service on offer at...

H
HESKETH VAL
trustpilot.com Sep 30, 2025

IT WORKS

Bobby our 8 year old Bearded Collie is a fantastic lovable dog BUT oh dear he could clear a room daily when passing wind. Most embarrassing, vets gave...

K
Karen
trustpilot.com Sep 30, 2025

Original order not received

I ordered from Pets Calm Down for the first time and was disappointed after 8 days not to have received my order via Royal Mail as it had been dispatc...

J
Julie Ribinson
trustpilot.com Sep 30, 2025

Worth the money they work

Bought these for our 2 year old dachshund who has separation anxiety ,to the point he's chewed our new carpet ,he's been on them 3 weeks now and we've...

W
Wendy Hudson
trustpilot.com Sep 30, 2025

Highly recommended!

A couple of years ago our elderly labradorite cross seemed to be uncomfortable around his belly and kept scratching at it. I started him on ' Stop blo...

S
Stephen
trustpilot.com Sep 30, 2025

It didn’t work with our dog but full refund given

It didn’t work for our dog unfortunately Even though lots of people say it works So it must be bad luck for us with our dog I can say that it does tas...

L
Laura Kralik
trustpilot.com Sep 30, 2025

Great product and amazing customer service

I really feel that the calming treats are working with my dog! I've tried a few but these seem to be doing the trick! I ordered a second tub and the p...

F
Forest fan
trustpilot.com Sep 30, 2025

Excellent product

Excellent product and has helped my Cavalier King Charles Spaniel who had started limping and not being able to run after his ball. He is only 4 years...

d
david ranaldi
trustpilot.com Sep 30, 2025

Only started using the product so can’t…

Only started using the product so can’t review yet, but on the customer side (Sally) can definitely give 5*, they...

M
Mrs taylor
trustpilot.com Sep 30, 2025

I’m on my 3rd tub of this product for…

I’m on my 3rd tub of this product for itching and paw licking my dog had suffered so much with red and sore paws having to be put on steroids but I de...

S
Susan Milton
trustpilot.com Sep 30, 2025

Works wonders

My milly has been taking these treats for about 10 days now with a marked improv...

N
Nancy Reynard
trustpilot.com Sep 30, 2025

Fifth Tub!! Just buy it!

I stopped all my dogs drugs before she got spayed and that was the calmer and the scratching one. A good job I did as she got really sick post spay an...

S
Sasha
trustpilot.com Sep 30, 2025

Best Scratching treat’s Calming treat’s

Stop bloody scratching- I brought this for my dog as she was always licking her paws since giving her the treats 2 a day she lick’s no more she seems...

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Conclusion

Customer reviews indicate Pets Calm Down’s products often produce measurable improvements for issues such as itching, anxiety and mobility, typically after days to a few weeks. Multiple reviewers highlight fast delivery and responsive staff, including named contacts who arranged replacements or refunds. A minority of customers reported no benefit or even worsening symptoms; in those cases the company appears to refund or replace orders. Prospective buyers may consider trying a product and monitoring results for several weeks, noting that the company’s customer service is commonly cited as helpful.