Reviews Analysed
21
We Collect & Analyse Reviews
Owl + Lark
Experiences & Reviews
Owl + Lark is a UK sleep and bedding company selling mattresses, bedding and sleep accessories through direct online channels. The brand is known for a product range that includes mattresses, weighted blankets, bedding and sleep masks and operates customer support via its website.
Overview & Key Metrics
Positive Sentiment
100%
Latest Review
19d
Overall Rating
4.9
Our Analysis
🎯
Service quality
Many reviewers report quick delivery, easy ordering, in-home setup and reliable aftercare; several note helpful delivery teams and prompt responses.
Share
Strong
15%
💰
Value for money
Several customers describe products as a long-term investment: higher price acknowledged but justified by durability, guarantees and finance options.
Share
Strong
7%
⚡
User experience
Reviewers frequently report improved sleep, greater comfort and better spinal support across mattresses, weighted blankets and sleep masks.
Share
Strong
23%
🔧
Product quality
Customers praise materials, build and durability for mattresses, bedding, weighted blankets and sleep masks, noting good finishes and effective performance.
Share
Strong
23%
📞
Communication
Multiple reviews mention responsive pre-sale answers, helpful customer service and clear aftercare communications from named staff and teams.
Share
Strong
7%
⭐
Overall experience
Most reviewers recommend Owl + Lark: consistent positive experiences combine product quality, delivery reliability and improved sleep outcomes.
Share
Strong
25%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – September 2025).
You've tried the rest... now try the best!
"We must have tried pretty much every mattress in a box and mattress trial out there! Simba, Otty, Emma, Dreamcloud, Hypnos... the list goes on. When w..."
Dayton Grey
Trustpilot
Sep 30, 2025
Featured for: comprehensive multi-theme testimonial
Amazing mattress!! Great company!!
"Great company and customer journey!! 3hrs before Black Friday deal ended and their website wasn’t taking payments. I emailed with what I wanted and th..."
Panny A!!
Trustpilot
Sep 30, 2025
Featured for: service, delivery and payment example
Excellent full dark sleep mask
"The ordering process was simple. The product description and pictures were good. The order arrived within the delivery estimate. The mask itself is lo..."
Robert Healy
Trustpilot
Sep 30, 2025
Featured for: detailed product review; price note
Blue Jay Emperor mattress
"Quality Products
I ordered a king-size Blue Jay Emperor mattress from OWL +LARK company. It was easy to order, the shipping was fast, and it was delivered on time. The mattress is of good quality. The cover is made of cotton, which is very easy to wash.
I have had it for about two months now, and I love how it supports my back and allows me to wake up feeling refreshed and well-rested. I am actually sleeping better nowadays.
I just ordered my second one for my guest room, and I would recommend this product to anyone looking for a higher-quality mattress."
Jimenez S.
Collected.reviews
Nov 23, 2021
Featured for: early review: delivery and quality
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
N
Nigel Dawson
trustpilot.com
Sep 30, 2025
Airsilk Double mattress
I found out about O+L mattress’s when I briefly worked for them, and I was so impressed with the company and products I’ve just bought an “Airsilk” do...
L
Lucia Halliwell
trustpilot.com
Sep 30, 2025
Amazing eye masks!
I recently bought one of the lovely eye masks from Owl + Lark. I can only describe my first ni...
J
James
trustpilot.com
Sep 30, 2025
Wow!!!
Wow! Having tried many other mattress brands and trying my husband’s patience, I have finally found the one!! I purchased the Blue Jay mattress a mont...
H
Helen Thompson
trustpilot.com
Sep 30, 2025
The best mattress ever. Full stop.
We’ve had our Owl and Lark mattress for nearly 5 years, and we love it just as much now as we did on day 1. It has compl...
C
Claire
trustpilot.com
Sep 30, 2025
Like sleeping on a supportive cloud ❤️
We love sleeping on our Owl and Lark mattress it’s super comfy, like sleeping on a supportive cloud! The luxur...
H
Hazel Varah
trustpilot.com
Sep 30, 2025
Perfect mattress
After being diagnosed with a serious illness, I decided 'I was worth it!' I went ahead and ordered the Owl &Lark mattress. It has surpassed my expecta...
I
IVOR
trustpilot.com
Sep 30, 2025
This is by far the comfiest mattress me…
This is by far the comfiest mattress me & my wife have slept on , even better than some 5 star hotels we've...
O
Ollie
trustpilot.com
Sep 30, 2025
We recently bought a weighted blanket
We recently bought a weighted blanket. The order was shipped incredibly quickly, and the blanket is amazing. The colour (we opted for green) is rich a...
D
Dayton Grey
trustpilot.com
Sep 30, 2025
You've tried the rest... now try the best!
We must have tried pretty much every mattress in a box and mattress trial out there! Simba, Otty, Emma, Dreamcloud, Hypnos... the list goes on. When w...
I
Issa J
trustpilot.com
Sep 30, 2025
AFSB (ABSOLUTE FIVE STAR BEAST)
Ordered a 9kg (UK) weighted blanket and aside from the day I met my wife, this is the best thing that's ever happened to me. Every single one of those...
P
Panny A!!
trustpilot.com
Sep 30, 2025
Amazing mattress!! Great company!!
Great company and customer journey!! 3hrs before Black Friday deal ended and their website wasn’t taking payments. I emailed with what I wanted and th...
M
Marcus
trustpilot.com
Sep 30, 2025
6 stars hotel style !
Owl & Lark Mattress Review: A 6-Star Hotel Experience at Home If you're searching for the perfect mattress that brings the plush luxury of a six-star...
K
KC
trustpilot.com
Sep 30, 2025
After sales care service is exemplary.
After sales care se...
R
Robert Healy
trustpilot.com
Sep 30, 2025
Excellent full dark sleep mask
The ordering process was simple. The product description and pictures were good. The order arrived within the delivery estimate. The mask itself is lo...
J
Justine Parton
trustpilot.com
Sep 30, 2025
Quick delivery and love love love the…
Quick delivery and love...
J
Jane Bourne
trustpilot.com
Sep 30, 2025
Great company to purchase from
Superb quality mattress, so comfy and t...
S
Scott Hunnable
trustpilot.com
Sep 30, 2025
Amazing bedding
Amazing bedding , fantastic customer care. I’ve ordered ar...
A
Alexandra
trustpilot.com
Sep 30, 2025
A beautiful weighted blanket
A beautiful weighted blanket that does not look medical or...
B
Bailey Thompson
trustpilot.com
Sep 30, 2025
Top notch
Superb. I bought the 9KG weighted blanket and it’s so soft. No issues with ov...
K
K E
trustpilot.com
Sep 30, 2025
Excellent service
Excellent service. Excel...
Conclusion
Across the supplied reviews customers consistently report fast delivery, straightforward ordering and attentive aftercare. Many reviewers describe marked improvements in sleep and back support from mattresses, and positive experiences with weighted blankets and sleep masks. Price is often described as premium, but several reviewers say finance options, guarantees and durability justify the cost. Communication and pre-sale responsiveness are highlighted as helpful by multiple buyers, and a number of reviewers explicitly recommend the products.