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Monpure London
Reviews & Experiences

Reviews split clearly between people who see real improvements in hair texture and those who see damage or no change. Many positive reviews describe hair that looks shinier, feels stronger, and is easier to manage with regular use. Several negative reviews mention dryness, more shedding, scalp irritation, or no visible results. Customers also repeatedly praise quick, helpful support and fast delivery.

Overview & Key Metrics

Review count
22
Sources
trustpilot.com, Collected.reviews
Last updated
March 2026

What reviewers often mention

🎯

Service quality

Many reviewers point to fast, effective help after purchase. Several mention quick fixes to problems and consistently speedy delivery. The sample includes no meaningful complaints about service.

💰

Value for money

Some customers question whether the results match the price and call the range expensive. Several say you need to keep using the products to see benefits. A smaller group says the products are not effective for the cost.

User experience

Many users like the scent and say their hair styles more easily after use. Another group reports an immediate bad experience, such as hair turning straw-like and impossible to brush after one use. A few describe long recovery periods after negative reactions.

🔧

Product quality

A large group credits continued use with more shine, strength, hydration, and less shedding. Others report scalp scabs, increased hair fall, no noticeable change, or hair left brittle. Reviews include both quick improvements and rapid worsening.

📞

Communication

Customers describe support as clear and responsive, with delivery updates arriving on time. When problems come up, reviewers often note how helpful the team is. Only a few mention communication outside of support.

Overall experience

Ratings are sharply split, with many high-star recommendations and several one-star complaints. Reviewers either describe clear gains in hair health or report side effects and no results. That gap leaves customers with very different overall impressions.

All Reviews

For each review, the core experience based on original source reviews.

All Reviews

Sources: Trustpilot (21) · Collected.reviews (1) · Quotes shortened · As of: March 2026

Rowena O quality

Reviewer found the product ineffective for hair regrowth and wasted money.

“Monpure has NO hair stimulating ingredients.”

Oct 21, 2025 · trustpilot.com
Customer service

Post-sale issue was resolved quickly and satisfactorily by customer service.

“outstanding customer service!”

Sep 30, 2025 · trustpilot.com
Iulia quality

Ceramide shampoo and conditioner made hair shinier and healthier.

“It looks shinier, healthier and it feels amazing!”

Sep 30, 2025 · trustpilot.com
Ashley Michael experience

Products performed as described and interaction with the brand was positive.

“Doing exactly as described and transforming my hair.”

Sep 30, 2025 · trustpilot.com
Caroline quality

Shampoo and conditioner made curly hair fuller, smoother and easier to manage.

“My hair feels fuller, smoother and is easier to manage.”

Sep 30, 2025 · trustpilot.com
Customer quality

Ceramide bond repair duo hydrated and detangled without weighing hair down.

“my hair feels soft and smooth and looks shiner than ever.”

Sep 30, 2025 · trustpilot.com
Anonym quality

Ceramide duo strengthened, nourished and smoothed fine blonde hair without weighing it down.

“my hair felt noticeably stronger, nourished, and incredibly smooth”

Sep 30, 2025 · trustpilot.com
Jasmin M quality

Products smell great and have improved the reviewer’s hair health.

“They smell amazing and my hair is much healthier since using!”

Sep 30, 2025 · trustpilot.com
JeppiaJ quality

Products made hair feel like straw and required months to recover.

“Products make your hair feel like straw.”

Sep 30, 2025 · trustpilot.com
Eva quality

After one use hair was unbrushable and required re-washing.

“I used 1 time only and then I can't brush my hair at all.”

Sep 30, 2025 · trustpilot.com
Moira quality

Shampoo thickened the reviewer’s hair and improved its appearance.

“My hair has thickened up and looks great thanks to your product.”

Sep 30, 2025 · trustpilot.com
sandra white quality

Using the product for a year reduced shedding and improved texture.

“it has definately helped with the shredding and the texture is definately better”

Sep 30, 2025 · trustpilot.com
Susan Tobutt quality

Scalp products have improved the condition after some use.

“they have improved the condition”

Sep 30, 2025 · trustpilot.com
ceri cracknell quality

Reviewer states the products are excellent and hair thickness increased.

“The products are excellent”

Sep 30, 2025 · trustpilot.com
Phil Dunn quality

Reviewer saw no difference after using the products and was disappointed.

“There was no difference whatsoever. Most disappointed”

Sep 30, 2025 · trustpilot.com
Solveig Sivertsen Træet service

Customer service was wonderful and delivery was consistently fast.

“Customer service is wonderful.”

Sep 30, 2025 · trustpilot.com
Paul Agnew value

Products are considered too expensive and require ongoing use for results.

“Required to be used forever”

Sep 30, 2025 · trustpilot.com
Rachel Hudson value

Reviewer found the products ineffective and not worth the cost.

“Expensive and completely ineffective.”

Sep 30, 2025 · trustpilot.com
Fazila quality

Products caused scalp scabs, increased hair fall, and did not cleanse properly.

“left me with scabs on my scalp and I have had more hair fall”

Sep 30, 2025 · trustpilot.com
Jackie quality

Products feel pleasant but did not reduce hair loss or stimulate growth.

“I can see no real change in the rate of loss”

Sep 30, 2025 · trustpilot.com
Pilar Huertas quality

Reviewer finds the product amazing and recommends it to others.

“Is a amazing product and it really works”

Sep 30, 2025 · trustpilot.com
Monique Rau 5/5

I recently discovered Monpure, a luxury scalp and hair care brand that provides sustainable and vegan products. As someone who has always struggled with maintaining the health of their scalp and hair, I was excited to try out their products.

One thing that stood out to me about Monpure is how they emphasize the importance of nourishing the scalp in order to strengthen the hair. This approach makes sense to me, as healthy hair starts from a healthy foundation - your scalp.

After using their Nourish and Stimulate Scalp Mask several times a week for a couple of weeks, I noticed my scalp feeling more hydrated and less itchy. The mask contains ingredients like hyaluronic acid which helps retain moisture in the skin on your scalp.

I also tried their Clarifying Scalp Scrub which helped remove buildup from styling products without stripping my hair's natural oils. The scrub uses white willow bark extract along with other gentle exfoliants to provide a deep clean.

Overall, I've had an excellent experience trying out Monpure's products so far. Not only do they use high-quality ingredients that are sustainably sourced (which feels good knowing), but my scalp and hair feel healthier than ever before

Apr 27, 2022 · Collected.reviews

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.

About Monpure London

Monpure London is a UK haircare company that makes and sells hair and scalp products. Its range includes shampoos, conditioners, and targeted scalp treatments. The company sells through its online store and through third-party retailers. Product pages usually list ingredients and explain how to use the products.