Reviews Analysed
21
We Collect & Analyse Reviews
Monpure London
Experiences & Reviews
Monpure London is a UK-based hair and scalp care brand offering shampoos, conditioners and targeted scalp treatments. The range includes ceramide-based repair formulas and products positioned to address scalp health and hair strength. Products are commonly sold direct-to-consumer online and through selected retailers. Consumers searching reviews typically look for results on hair thinning, scalp condition and product tolerability.
Overview & Key Metrics
Positive Sentiment
76%
Latest Review
30d
Overall Rating
3.8
Our Analysis
🎯
Service quality
Few reviewers mention delivery or order handling; those that do report quick resolution of purchase issues and fast delivery.
Share
Mixed
3%
💰
Value for money
Several reviewers describe the products as expensive or not cost-effective, while a smaller group feels specific bundles are worth the price.
Share
Weak
7%
⚡
User experience
Many users report pleasant texture, scent and ease of use, but multiple reviews note greasiness, brushing difficulties or no clear benefit.
Share
Mixed
28%
🔧
Product quality
Numerous reviewers report improved hair strength, thickness and scalp condition; a distinct minority report irritation, breakage or no effect.
Share
Mixed
28%
📞
Communication
Some customers praise prompt, helpful customer service and resolved issues; a smaller number report unanswered emails and poor aftercare.
Share
Mixed
6%
⭐
Overall experience
Overall impressions vary: many users describe positive transformations, while a notable cohort experienced ineffectiveness or adverse reactions.
Share
Mixed
29%
Our Independent Methodology
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Data Collection
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AI Analysis
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Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (April 2022 – September 2025).
The ultimate revive and repair duo!
"I’ve been using the new Ceramide Complex Bond Repair Shampoo & Conditioner, and this duo is an absolute must-have! Directly after the first use, my ha..."
Anonym
Trustpilot
Sep 30, 2025
Featured for: Positive product and value mention
AVOID AVOID AVOID
"Products make your hair feel like straw. Cheap ingredients marketed as more than they are. Stay well clear if you value your hair at all! The ingredie..."
JeppiaJ
Trustpilot
Sep 30, 2025
Featured for: Strong negative product and value complaint
Great customer service
"My recent purchase issue was resolved with great speed and understanding, offering a resolution to a high standard and satisfaction. Post-sale c..."
Customer
Trustpilot
Sep 30, 2025
Featured for: Positive customer-service resolution example
The worst products I have ever…
"The worst products I have ever purchased the products have left me with scabs on my scalp and I have had more hair fall after using the scalp scrub, s..."
Fazila
Trustpilot
Sep 30, 2025
Featured for: Negative product reaction and no response
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
C
Customer
trustpilot.com
Sep 30, 2025
Great customer service
My recent purchase issue was resolved with great speed and understanding, offering a resolution to a high standard and satisfaction. Post-sale c...
I
Iulia
trustpilot.com
Sep 30, 2025
I started to use the Ceramide Shampoo…
I started to use the Ceramide Shampoo and Conditioner and I won' t go back to my old ones!...
A
Ashley Michael
trustpilot.com
Sep 30, 2025
Brilliant products.
Brilliant products. Doing exactly as described and t...
C
Caroline
trustpilot.com
Sep 30, 2025
Fantastic results from this
Fantastic results from this. I have naturally curly hair and it gets brittle and damaged very easily. I use the shampoo and cond...
C
Customer
trustpilot.com
Sep 30, 2025
A must try!
I've been using the new ceramide complex bond repair Shampoo alongside the conditioner and its the perfect solution for my dry coloured treated hair.I...
A
Anonym
trustpilot.com
Sep 30, 2025
The ultimate revive and repair duo!
I’ve been using the new Ceramide Complex Bond Repair Shampoo & Conditioner, and this duo is an absolute must-have! Directly after the first use, my ha...
J
Jasmin M
trustpilot.com
Sep 30, 2025
Loved the products
Loved the products. They smell amazing and my hair...
J
JeppiaJ
trustpilot.com
Sep 30, 2025
AVOID AVOID AVOID
Products make your hair feel like straw. Cheap ingredients marketed as more than they are. Stay well clear if you value your hair at all! The ingredie...
E
Eva
trustpilot.com
Sep 30, 2025
Don't buy it again
Don't buy it again . I used 1 time only and then I can't brush my hair at all. I needed to wash my hair again...
M
Moira
trustpilot.com
Sep 30, 2025
I love Monpure shampoo and will not use…
I love Monpure shampoo and will not use any other. My hair has...
s
sandra white
trustpilot.com
Sep 30, 2025
Helped me
My hair was falling out and the texture was not the same, I have used this for the past year and it ha...
S
Susan Tobutt
trustpilot.com
Sep 30, 2025
The products are described and…
The products are described and presented well. I have been using...
c
ceri cracknell
trustpilot.com
Sep 30, 2025
My hair has doubled in thickness
The products are excellent by haïr has doub...
P
Phil Dunn
trustpilot.com
Sep 30, 2025
There was no difference whatsoever
There was no difference wh...
S
Solveig Sivertsen Træet
trustpilot.com
Sep 30, 2025
Monpure is great
Monpure is great. Customer service is wonderful. I am ver...
P
Paul Agnew
trustpilot.com
Sep 30, 2025
Required to use permanently- too expensive
Too expensive- no permanent res...
R
Rachel Hudson
trustpilot.com
Sep 30, 2025
Expensive and completely ineffective
Expensive and completely ineffective. Definitely would not recomme...
F
Fazila
trustpilot.com
Sep 30, 2025
The worst products I have ever…
The worst products I have ever purchased the products have left me with scabs on my scalp and I have had more hair fall after using the scalp scrub, s...
J
Jackie
trustpilot.com
Sep 30, 2025
Nice products, but not convinced they help with hair loss
I have been using Monpure products for a year. I liked the scientific approach they marketed, and the products do feel and smell lovely. However, my m...
P
Pilar Huertas
trustpilot.com
Sep 30, 2025
Is a amazing product and it really…
Is a amazing product and it really...
Conclusion
Reviews for Monpure London show a split experience: many customers report visible improvements in hair texture, thickness and scalp condition after using ceramide and scalp-focused products. At the same time, a number of reviewers report little or no benefit, greasiness or adverse scalp reactions. Price is a recurrent concern—some reviewers consider the range expensive relative to perceived results. If you are considering purchase, check ingredient lists, patch-test first and review the brand’s returns and customer-service options before buying.