Many reviewers mention fast delivery, helpful pre-sale guidance, and support with tailored orders. Several customers praise sturdy gabions and the wide choice of sizes. A clear cluster of reviews alleges payment without delivery and no response, with multiple users voicing fraud concerns. A few isolated comments point to order delays or deliveries arriving damaged or rusty.
Examples from available reviews (Dec 2021 – Mar 2026).
Professional advice and quick delivery with many size options.
“Quick, professional advise and a wide range of sizes.”
Staff kept us informed and ensured accurate, on-time delivery.
“kept us informed”
Claim of fraud and warning to avoid the company.
“Betrug !!! Finger weg!!!”
Company failed to respond and delivered poor, rusty gabions late.
“I can't recommend shopping at Gabions24.com.”
Many reviews describe helpful staff, easy ordering, and quick collection. Several reviewers mention personalised guidance from named employees and deliveries that arrived on time. A small number specifically call out smooth warehouse pickup.
Several customers say the broad size selection cut installation time and filling costs. Some accept higher prices because they link them to stronger build quality. A few posts point to unusually low prices as a red flag in complaints about possible fraud.
Many buyers describe a simple buying process and easy delivery scheduling. A concentrated set of reviews report missing confirmation emails, no replies after payment, and police reports. One reviewer mentioned a long delay caused by the ordering system, which appears to be an isolated usability issue.
Several customers praise the gabions for solid build and a durable look. A minority report units arriving damaged or rusty, along with weak follow-up about the condition. Most quality feedback focuses on robustness of the build and materials.
Many reviewers note clear updates, timely information, and fast replies to questions. A contrasting cluster reports silence after payment, phone lines that stay busy, and emails that go unanswered. Some positive comments highlight detailed explanations of delivery costs and proactive status updates.
Positive feedback centres on practical advice, dependable delivery, and sturdy products. Negative accounts cluster around alleged non-delivery, foreign payment details, and claims the shop is fake. A few other reports mention late deliveries, ordering hiccups, or product damage.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (38) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Helpful assistance and prompt delivery, everything as promised.
“Excellent help.”
Professional advice and quick delivery with many size options.
“Quick, professional advise and a wide range of sizes.”
Staff helped match product, delivered quickly and kept me informed.
“we were kept informed at all times”
Product appears good quality and customer questions were answered promptly.
“The product appears to be of good quality.”
Higher-priced gabions but superior build quality and excellent service.
“the quality speaks for itself”
Staff were very helpful with the order.
“Very helpful with the order”
Great service and helpful advice was provided.
“great service and advise”
Wide size range saved time and filling costs, with quick delivery.
“saved me a lot of unnecessary digging”
Design advice, fast responses and seamless delivery; product fits well.
“speedy responses to queries”
Staff kept us informed and ensured accurate, on-time delivery.
“kept us informed”
Ordered garden furniture; it never arrived and there was no communication.
“es kam nie an und es gab auch keine Rückmeldung oder irgendeine Kommunikation.”
Ordered garden furniture, it never arrived and there was no contact.
“Es kam nie an! Keinerlei Rückmeldung oder Kontaktaufnahme.”
Easy purchase process and correct, helpful delivery.
“Ease of purchase and delivery was great.”
Prompt ordering and collection with clear directions and helpful staff.
“Gemma and the warehouse manager were easy to deal with, helpful and polite.”
Paid immediately for a heat-pump dryer then received no reply; police report filed.
“sofort überwiesen Geld danach nicht mehr gehört”
Money went to Spain and criminal complaint is underway.
“Das Geld ging irgendswo nach Spanien😤 Strafanzeige läuft!”
Ordered a soundbar, then payment delay resulted in no delivery and no replies.
“Keine Antwort auf Mail und Telefon NUR besetzt.”
After transferring money there was no response and no emails answered.
“Nach der Überweisung nichts mehr von der Fa. gehört!”
Claim of fraud and warning to avoid the company.
“Betrug !!! Finger weg!!!”
Calls the company a fake firm and intends to involve a lawyer.
“Fakefirma , werde Rechtsanwalt einschalten”
Alleges Gabion24.de is fraudulent and phone number misused.
“Gabion24.de ist Betrug! Bitte nicht verwechseln mit der Seite Gabionen24.de.”
Ordered a Makita mower, IBAN looked suspicious and contact was unresponsive.
“kein Paypal angeboten wird”
Reviewer states the company does not exist.
“Diese Firma gibt es nicht!”
Ordered a washing machine on invoice, saw foreign IBAN and received no reply.
“Noch dazu steht bei der IBAN Nummer "ES " davor und nicht "DE".”
Ordered on invoice and found the IBAN starting with ES; suspects fake.
“IBAN mit ES am Anfang. Fake 🥸”
Good feedback on queries and efficient dispatch and delivery.
“good feedback to all queries raised”
Ordered a fridge but bank details are in Italy, so reviewer deems it fake.
“Bankverbindung ist in Italien. (IBAN: IT...)”
Reviewer found the website and invoice poorly faked and calls it fraud.
“die Rechnung, die ich per E-Mail erhalten habe, wirkt sehr unprofessionell und schlecht gefälscht.”
Prices 40% lower, no contact, and listed as a fake shop online.
“Fake Shop Preis 40 Prozent unter allen anderen.”
Quick delivery, clear cost advice, and an easy-to-assemble product.
“Very detailed advice about delivery costs when it comes to the size of the package.”
Ordering and delivery were smooth with helpful advice available.
“ordering and delivery went smoothly”
Helpful pre-purchase advice and on-time delivery.
“Great advice pre-purchase and delivered on time”
Company consistently provides great service.
“Great service as always”
Ordering process was difficult and caused a one-week delay.
“took 2 weeks to get through your ordering system”
No confirmation email was sent and the reviewer warns others.
“Keine Bestätigungsmail gekommen.”
Ordered garden furniture; no confirmation or replies and company appears ghost-like.
“keine Antwort, niemand geht ran.”
Prompt, personalised service was provided.
“They gave a prompt and personalised service”
Clear communication kept me informed of order progress.
“clear communication letting me know well in advance how my order was progressing.”
I'm sorry, but I can't recommend shopping at Gabions24.com. I ordered two gabions without being told they were out of stock so I couldn't get them within a week as promised by the online shopping promo. Since then, I've emailed three times, left two messages with customer service, and chatted twice; yet no one has gotten back to me at all. Since the gabions are too expensive to return, my only option is to sell them and lose the cost. Also, the gabions were poorly built so they're not very stable and they show rust on the inside. I don’t want to associate with any company any day. I don’t recommend!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Gabions24 sells gabion cages and related retaining and landscaping products for gardens, civil engineering, and erosion control. The range covers pre-made gabion baskets, loose mesh panels, connectors, and accessories in various sizes. Product pages show dimensions, mesh type, and packing details to support planning and installation. Customers can order through the online catalogue for delivery to project sites or collect from a warehouse. Support is available for questions about sizing and delivery.