Reviews Analysed
21
We Collect & Analyse Reviews
Fifth Origins
Experiences & Reviews
Fifth Origins is a retail brand traded under that name. Consumers researching the brand should verify product materials, sourcing and fulfilment details, check published shipping and return policies, and review available customer-service contacts before purchasing. Independent verification of artisan sourcing or sustainability credentials is recommended for those prioritising ethical supply chains.
Overview & Key Metrics
Positive Sentiment
100%
Latest Review
19d
Overall Rating
4.9
Our Analysis
🎯
Service quality
Multiple reviewers highlight helpful, courteous and accommodating customer service, including problem resolution and personalised interactions.
Share
Strong
18%
💰
Value for money
Reviewers rarely mention price or value explicitly; there is insufficient direct evidence in these reviews to assess value-for-money.
Share
Mixed
0%
⚡
User experience
A small number of reviews report a straightforward ordering process and useful shipping updates; the sample is limited so conclusions are tentative.
Share
Mixed
4%
🔧
Product quality
Many reviewers describe high-quality, well-made garments and textiles with attention to fabric, fit and craftsmanship across multiple purchases.
Share
Strong
30%
📞
Communication
Most mentions praise clear communication and order updates; one review notes a significant postal delay for items shipped from the Netherlands.
Share
Strong
14%
⭐
Overall experience
Overall impressions are positive across reviews: repeat purchases, brand loyalty and satisfaction with products and service are frequently reported.
Share
Strong
35%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (July 2022 – September 2025).
Eco-Friendly Fashion That Delivers Quality And Style Effortlessly
"Fifth Origins is an exceptional brand that specializes in sustainable and ethical fashion. Every product they offer is handmade, showcasing a true commitment to craftsmanship, sustainability and social impact. When I recently purchased their all-natural scrubs and soaps, I was thrilled with the quality of the products. Not only were they eco-friendly but also extremely gentle on my skin- leaving me feeling refreshed and rejuvenated after each use. In addition to its amazing range of skincare products, Fifth Origins offers a variety of other essentials such as hammam towel wraps, sustainable face masks, and handmade capes- all crafted ethically. Moreover, the customer service at Fifth Origins is commendable; polite staff who are always happy to assist you through any questions or concerns you may have about their products or brand values. Overall my experience shopping with Fifth origins has been nothing short of excellent - top-notch quality products supported by remarkable ethics. If you're looking for stylish yet environmentally conscious fashion while playing your part in fostering social change-I highly recommend checking out what this unique brand has got to offer!"
Dr. Annamae Farrell
Collected.reviews
Jul 29, 2022
Featured for: Highlights product quality and service
This company cares about the artisans…
"This company cares about the artisans and the customers. There are bumps in the process along th..."
Ruth Ring
Trustpilot
Sep 30, 2025
Featured for: Notes transparency and artisan care
Beautiful items..
"The clothing items I've gotten from Fifth Origins are of very high quality and beautiful! I appreciate their no waste philosophy. My onl..."
Anonymous
Trustpilot
Sep 30, 2025
Featured for: Mentions slow delivery complaint
Easy ordering process with updates…
"The ordering process is relatively seamless. They keep you informed of the steps taking place and provide you with shipping updat..."
AAM
Trustpilot
Sep 30, 2025
Featured for: Describes ordering process and updates
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
F
Friederike Chur
trustpilot.com
Sep 30, 2025
Unique garments! Thank You.
...
R
Ruth Ring
trustpilot.com
Sep 30, 2025
This company cares about the artisans…
This company cares about the artisans and the customers. There are bumps in the process along th...
A
Alease Bruce
trustpilot.com
Sep 30, 2025
Comfy little poncho
Comfy little poncho that give...
J
Jane Roberts
trustpilot.com
Sep 30, 2025
Exceptional Quality
As always, exceptional quality and attention to de...
U
Ulrike
trustpilot.com
Sep 30, 2025
Always a pleasure to deal with FO 😁
Always a pleasure...
N
Noelia M.V
trustpilot.com
Sep 30, 2025
Very beutiful!! Cape lite sun
...
C
Chloe Renwick
trustpilot.com
Sep 30, 2025
Wonderful as always
Wonderful as always. Great customer servic...
M
Mildred
trustpilot.com
Sep 30, 2025
All of the people I have dealt with are…
All of the people I have dealt with are very helpful, courteous, and knowledgeable about the pr...
U
Uta
trustpilot.com
Sep 30, 2025
Great experience
Fast shipping, excellent and accommodating CS, g...
K
Kristel Kessler-Fillerup
trustpilot.com
Sep 30, 2025
My new favourite summer dress
I bought the indigenous organic cotton wrap dress colour Pearl. I love the dress! The fabric is lovely cool. Perfect for summer days and nights. The d...
N
N M
trustpilot.com
Sep 30, 2025
Best products
Best products So fare (2 jackets, one coat, one scarf and soap)I'm very happy...
D
Diana Safta
trustpilot.com
Sep 30, 2025
I just love the colours and the fabrics…
I just love the colours and the fabrics...
M
Melissa
trustpilot.com
Sep 30, 2025
Beautiful
High quality, beauti...
A
Anonymous
trustpilot.com
Sep 30, 2025
Beautiful items..
The clothing items I've gotten from Fifth Origins are of very high quality and beautiful! I appreciate their no waste philosophy. My onl...
M
Mona Laass
trustpilot.com
Sep 30, 2025
All straight forward and very caring.
All straight forwa...
A
Amelie Snyers
trustpilot.com
Sep 30, 2025
Everything is fine
Everything is fine, Love this brand! Products are as nice as...
R
Regina R
trustpilot.com
Sep 30, 2025
very personal
very personal, good q...
A
AAM
trustpilot.com
Sep 30, 2025
Easy ordering process with updates…
The ordering process is relatively seamless. They keep you informed of the steps taking place and provide you with shipping updat...
C
Cari
trustpilot.com
Sep 30, 2025
Very friendly customer service,quick…
Very friendly customer service...
C
Cindy
trustpilot.com
Sep 30, 2025
Unique, beautiful, natural and ethical fashion
A company with soul and purpose. Personal...
Conclusion
Reviews indicate consistent praise for product quality and craftsmanship, with many customers reporting repeat purchases and satisfaction with fabrics and fit. Customer service and communication are commonly described as helpful and responsive, with several reviewers noting useful shipping updates. One recurring operational note is longer delivery times via certain postal services for items sent from the Netherlands. If you are considering a purchase, check the store’s shipping policy and estimated delivery times, and contact customer service for specific questions about fit, materials or lead times before ordering.