Reviews indicate consistent praise for product quality and craftsmanship, with many customers reporting repeat purchases and satisfaction with fabrics and fit. Customer service and communication are commonly described as helpful and responsive, with several reviewers noting useful shipping updates. One recurring operational note is longer delivery times via certain postal services for items sent from the Netherlands. If you are considering a purchase, check the store’s shipping policy and estimated delivery times, and contact customer service for specific questions about fit, materials or lead times before ordering.
Examples from available reviews (Jul 2022 – Feb 2026).
Products were high-quality, eco-friendly, and customer service was helpful.
“I was thrilled with the quality of the products.”
Company is caring, transparent and resolves process issues.
“This company cares about the artisans and the customers.”
Products are high quality, but delivery from the Netherlands is very slow.
“My only complaint is the length of time it takes”
Ordering is seamless and the company provides useful shipping updates.
“They keep you informed of the steps taking place and provide you with shipping updates.”
Multiple reviewers highlight helpful, courteous and accommodating customer service, including problem resolution and personalised interactions.
Reviewers rarely mention price or value explicitly; there is insufficient direct evidence in these reviews to assess value-for-money.
A small number of reviews report a straightforward ordering process and useful shipping updates; the sample is limited so conclusions are tentative.
Many reviewers describe high-quality, well-made garments and textiles with attention to fabric, fit and craftsmanship across multiple purchases.
Most mentions praise clear communication and order updates; one review notes a significant postal delay for items shipped from the Netherlands.
Overall impressions are positive across reviews: repeat purchases, brand loyalty and satisfaction with products and service are frequently reported.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (35) · Collected.reviews (1) · Quotes shortened · As of: February 2026
They responded immediately regarding a specific delivery request.
“Immediate response on my question for a specific delivery due to my birthday”
Ordering is easy and communication is prompt and accommodating.
“Great communication, and lovely, unique products at a reasonable price”
Products have excellent quality and premium materials.
“amazing in quality and premium materials”
Products are beautifully made, authentic, sustainable and high quality.
“Excellent quality, wonderful service”
Fabric quality and unique design left reviewer very happy.
“I’m very happy with the quality of the fabric and the unique design!”
All purchases are one-of-a-kind and feel very special.
“Everything I get from this company is one of a kind and oh so special!”
Jacket is beautiful with lively texture and impressive quality.
“I love the quality and uniqueness of the products.”
Order updates were appreciated and international ordering worked smoothly.
“I greatly appreciated the order status updates.”
Infinity cape is very soft and felt like a warm hug.
“The cape Infinity Lite Peacock is scrumptious and soft.”
Purchase supports waste avoidance and helps rural women in India.
“helps to avoid waste and supports women in rural communities in India.”
Personal shopping experience with proactive communication and quick refunds.
“they reached out directly to offer solutions and I was refunded immediately.”
Fast delivery, lovely packaging, and a prettier-than-expected soft cape.
“The delivery was so fast and beautifully packed.”
Handmade jacket and ethical brand support small businesses and traditions.
“Love the ethical brand supporting small businesses and indigenous knowledge of fabrics.”
Purchases felt honest, crafted and deeply meaningful to the reviewer.
“creativity, preciousness, craftsmanship”
Interesting shop with a beautiful Kantha jacket and a lovely owner.
“my Kantha jacket is beautiful”
Received unique garments and felt very happy.
“Unique garments! Very happy.”
Company is caring, transparent and resolves process issues.
“This company cares about the artisans and the customers.”
Poncho is comfortable and felt like a warm hug.
“Comfy little poncho that gives you a hug when you need one.”
Exceptional quality and attention to detail across products and communication.
“exceptional quality and attention to detail”
Dealing with the company is consistently a pleasure.
“Always a pleasure to deal with FO 😁”
Reviewer finds the product very beautiful.
“Very beutiful!!”
Consistently wonderful, with great customer service and ethical products.
“Great customer service, ethical practices and beautiful pieces.”
Staff were helpful, courteous, and knowledgeable; products feel high quality.
“very helpful, courteous, and knowledgeable about the products.”
Fast shipping, accommodating customer service, and sustainable great product.
“Fast shipping, excellent and accommodating CS”
Organic cotton wrap dress is cool, flattering and very comfortable.
“I love the dress!”
Reviewer is very happy with multiple high-quality products.
“I'm very happy with all my orders”
Colours, fabrics and functionality are loved and look great.
“I just love the colours and the fabrics and the functionality.”
Products are high quality, beautiful and comfortable.
“High quality, beautiful, and comfortable!”
Products are high quality, but delivery from the Netherlands is very slow.
“My only complaint is the length of time it takes”
Ordering and interactions were straightforward and very caring.
“All straight forward and very caring.”
Brand meets expectations with reliable products and fast shipping.
“Products are as nice as described, reliable and fast shipping”
Experience felt very personal, with good quality and transparency.
“very personal, good quality and transperant”
Ordering is seamless and the company provides useful shipping updates.
“They keep you informed of the steps taking place and provide you with shipping updates.”
Customer service is very friendly and responds quickly.
“Very friendly customer service,quick information when needed.”
Company offers a personal touch and beautiful, purposeful pieces.
“Personal touch and just beautiful pieces.”
Fifth Origins is an exceptional brand that specializes in sustainable and ethical fashion. Every product they offer is handmade, showcasing a true commitment to craftsmanship, sustainability and social impact.
When I recently purchased their all-natural scrubs and soaps, I was thrilled with the quality of the products. Not only were they eco-friendly but also extremely gentle on my skin- leaving me feeling refreshed and rejuvenated after each use.
In addition to its amazing range of skincare products, Fifth Origins offers a variety of other essentials such as hammam towel wraps, sustainable face masks, and handmade capes- all crafted ethically.
Moreover, the customer service at Fifth Origins is commendable; polite staff who are always happy to assist you through any questions or concerns you may have about their products or brand values.
Overall my experience shopping with Fifth origins has been nothing short of excellent - top-notch quality products supported by remarkable ethics. If you're looking for stylish yet environmentally conscious fashion while playing your part in fostering social change-I highly recommend checking out what this unique brand has got to offer!
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Fifth Origins is a retail brand traded under that name. Consumers researching the brand should verify product materials, sourcing and fulfilment details, check published shipping and return policies, and review available customer-service contacts before purchasing. Independent verification of artisan sourcing or sustainability credentials is recommended for those prioritising ethical supply chains.