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We Collect & Analyse Reviews

Ernest Leoty
Experiences & Reviews

Ernest Leoty is a clothing brand that sells garments online. People searching reviews typically look for information about product fit and fabric, delivery condition and timing, customer service interactions, and refund or returns handling.

Overview & Key Metrics

Reviews Analysed 2
Positive Sentiment 50%
Latest Review 15d
Overall Rating
3.4

Our Analysis

🎯

Service quality

Mixed service reports: one reviewer describes helpful, guided assistance during ordering; another reports very slow processing and an unresolved refund complaint.

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25%
Mixed
💰

Value for money

No reviewer in this sample commented on price, discounts or perceived value, so there is no direct signal on value for money.

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0%
Mixed
⚡

User experience

Limited evidence: one reviewer had difficulty browsing the website but was guided step‑by‑step by support; sample size is small.

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13%
Mixed
🔧

Product quality

Product detail from one review: cotton material, good fit and items arrived in excellent condition; however only one positive mention is available.

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13%
Mixed
📞

Communication

Conflicting communication experiences: a named assistant provided personalised help for one customer, while another reports generic replies from customer service.

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25%
Mixed
⭐

Overall experience

Overall impressions diverge: one reviewer expresses satisfaction and intent to re‑purchase; another describes the service as unacceptable and unresolved.

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25%
Mixed

View all 2 public customer reviews – filtered by relevance →

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AI Analysis

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All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 2 reviews

All Customer Reviews

Sources: Collected.reviews (1) · Trustpilot (1) · Quotes shortened · As of: September 2025

S
Sperber
trustpilot.com Sep 30, 2025

Service inakzeptabel

Service inakzeptabel! Abwicklung dauert ewig, Kundenservice reagiert nur mit S...

C
Christabel Noel
Collected.reviews Dec 03, 2021

Laura leggins,jonanna crop top



The laura leggings and joanna crop top, both in black and blue, that I wanted to be delivered to me have been placed in my shopping cart.



I was having trouble browsing their website as a consequence of being so near to it, and Anna was able to walk me through the procedure step by step as a result of this.





The fact that my order arrived today, in excellent condition and with a reduced chocolate bar made me extremely happy.





They are made entirely of cotton, and I simply enjoyed the leggings, which were not too tight, unlike the ones I currently wear, and which I would recommend to anybody.

It is certain that I will be purchasing more products from you in the future.

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Conclusion

The two reviews show a split experience: one reviewer praised the product fit, cotton fabric and prompt delivery, while another reported very slow handling and a missing refund. For prospective buyers, check product fabric and fit details and look for photos or size guidance. If ordering, confirm refund and processing times and keep transaction records; one review highlights templated responses where escalation may be needed. Given the small sample, consult additional reviews before deciding.