Reviews Analysed
21
We Collect & Analyse Reviews
Artfinder
Experiences & Reviews
Artfinder is an online marketplace that connects independent artists with art buyers worldwide. The platform lists original artworks — paintings, prints and illustrations — from a range of artists and supports online purchase, payment processing and international shipping. People researching Artfinder typically look for selection, pricing tiers, delivery and seller or platform support when comparing art marketplaces.
Overview & Key Metrics
Positive Sentiment
95%
Latest Review
18d
Overall Rating
4.7
Our Analysis
🎯
Service quality
Most reviewers describe reliable, responsive customer support and on‑time delivery; a minority reported slow or unhelpful responses.
Share
Strong
17%
💰
Value for money
Many buyers say Artfinder offers a range of price points and perceived good value; one reviewer raised concerns about unexpected import charges.
Share
Strong
9%
⚡
User experience
Reviewers commonly report a straightforward website and simple checkout, with easy browsing and ordering across diverse artist listings.
Share
Strong
15%
🔧
Product quality
Most reviewers praise the quality, variety and condition of delivered artworks, noting pieces as lovely, high‑quality and ready to hang.
Share
Strong
24%
📞
Communication
Several reviewers note prompt, helpful contact with staff or artists; one review specifically criticised unclear information on import charges.
Share
Strong
9%
⭐
Overall experience
Most reviewers report positive overall experiences, repeat purchases and satisfaction with service and art; a single low rating cites customs and support issues.
Share
Strong
26%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – September 2025).
Beware High hidden custom charges
"They don’t make very clear the import charges on the art at all, they should put in an approximate or get the co..."
Reviewer
Trustpilot
Sep 30, 2025
Featured for: mentions hidden customs charges and support
If any issue arose it was easy to talk…
"If any issue arose it was easy to talk to actual people who had actual information and could resolve problems. They also pre-emptively solved problems..."
Victoria Hall
Trustpilot
Sep 30, 2025
Featured for: detailed support resolving customs issues
Andrey Oil painting &Lane Vyluk oil painting
"
Art that is both visually appealing and reasonably priced
I purchased two paintings from two different artists: an oil painting by Lane Vyluk and a figurative oil painting by Andrej Ostapchuk. Both works were purchased at auction.
Both of these items are fantastic and have already been mounted.
Art finder is the best website to visit if you are looking to purchase any form of artwork.
All of the accommodations are priced in a spectrum from the most economical to the most luxurious, so there is something for everyone.
There are no complicated features to learn, and the checkout procedure is fairly straightforward.
Members receive regular emails and updates on deals and newly delivered paintings, as well as other information.
"
Tracee Waydon
Collected.reviews
Dec 04, 2021
Featured for: mentions price, UX, communication, product
High-quality art for every budget
"Options include high-quality art for every budget. Ordering..."
Alex Madrid
Trustpilot
Sep 30, 2025
Featured for: notes quality, price range, prompt service
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
J
Jayne C
trustpilot.com
Sep 30, 2025
Excellent and easy to use website
Excellent and easy to use website, with seamless conta...
R
Reviewer
trustpilot.com
Sep 30, 2025
Beware High hidden custom charges
They don’t make very clear the import charges on the art at all, they should put in an approximate or get the co...
V
Victoria Hall
trustpilot.com
Sep 30, 2025
If any issue arose it was easy to talk…
If any issue arose it was easy to talk to actual people who had actual information and could resolve problems. They also pre-emptively solved problems...
K
Karen Ellis
trustpilot.com
Sep 30, 2025
Recently purchased artwork
I have recently purchased artwork that is lovely and is already hung...
F
Francesco Ratto
trustpilot.com
Sep 30, 2025
Reliable
...
c
customer
trustpilot.com
Sep 30, 2025
Very trustworthy site to get genuine…
Very trustworthy site to get genuin...
J
Jon Pini
trustpilot.com
Sep 30, 2025
Another great experience
Another great experience from Artfinder. Always has a great choice of art at great prices - especially when there’s offers on!!😃 The piece I...
R
Ross P Albert
trustpilot.com
Sep 30, 2025
A wonderful way to purchase art.
I’ve ordered 4 or 5 pieces over the years. All pieces were from assor...
S
S Lewis
trustpilot.com
Sep 30, 2025
Faultless
Saw the painting loved it - bought it. Still...
M
Marien
trustpilot.com
Sep 30, 2025
Love ArtFinder
On time and bea...
A
Adam Henry
trustpilot.com
Sep 30, 2025
a straightforward way to buy the art…
a straightforward way to...
C
Customer
trustpilot.com
Sep 30, 2025
Good choice and simple procedure
Good choice and...
I
Imants
trustpilot.com
Sep 30, 2025
Good place to acquire art.
Easy to order and good oversight of the order. Plenty of art a...
V
Vidar Knoff
trustpilot.com
Sep 30, 2025
Great experience👍
...
A
Alex Madrid
trustpilot.com
Sep 30, 2025
High-quality art for every budget
Options include high-quality art for every budget. Ordering...
R
Rachel Blackett
trustpilot.com
Sep 30, 2025
Not only is the choice of art…
Not only is the choice of art incredible,...
G
Gill Brailey
trustpilot.com
Sep 30, 2025
Easy, responsive service at Artfinder
I use Artfinder a fair amount and always they are responsive and helpful and in my experience always trying to look after their customers. The buying...
P
Paul Dunn-Jones
trustpilot.com
Sep 30, 2025
An amazing company to deal with
An amazing company to deal with. Excellent communication, good quality to artwork as a reasonable price. Highly...
K
Kris
trustpilot.com
Sep 30, 2025
Abundance of creative and quality art options.
I love exploring artists and art at this site. The diversity of style...
I
Iain Arnold
trustpilot.com
Sep 30, 2025
I love buying paintings from Artfinder
I love buying paintings from Artfinder. It’s always a thrill opening a package and fi...
Conclusion
Reviews indicate Artfinder reliably offers a wide selection of original artworks and generally good product quality, with many buyers reporting pieces arriving in good condition. The platform’s website and checkout are frequently described as straightforward, and several reviewers highlight prompt customer contact or helpful support resolving delivery matters. Price variety is regularly noted, making the site suitable for different budgets, though one reviewer warned about unclear import/customs charges. Prospective buyers should expect a largely positive buying experience but verify likely import fees for international orders and keep proof of communication if issues arise.