Customers split between smooth, fast deliveries with helpful support and orders that never arrived or were mishandled. Many describe refunds that never got resolved, missing items, or dispatches that dragged on. Several buyers report damaged, expired, or wrongly described products. Frustration often centres on stock information and missing order confirmations.
Examples from available reviews (Jan 2018 – Feb 2026).
Exceptional customer service, good quality products, fast reliable shipping.
“I can't say enough good things about Predator Nutrition!”
Missing part was sent promptly after contacting customer service.
“Contacted predator and they sorted everything out straightaway”
Received unsealed damaged product and was refused a refund.
“I received an expensive supplement with a damaged box and no safety seal.”
Protein bars arrived stale, some missing, and were past best-by date.
“Turns out the ‘best by date’ was back in June!”
Reviews show a sharp split in service. Some customers report fast shipping and staff who fixed order issues quickly. More complaints mention slow dispatch, missing items, and refunds that were delayed, stalled, or refused.
Value depends on how the order went. Positive reviewers mention a strong product range and purchases they were happy with. Negative feedback points to expired or stale items, missing promotional gifts, and products that differed from the advertised formulations.
Some customers describe an easy checkout, while others say they never received an order confirmation. Several reviewers praise items being in stock and arriving quickly. Few usability issues come up, but they include wrong sizing for non-nutrition accessories and limited updates on order status.
Product quality comments tilt negative in several areas. Customers report damaged packaging, unsealed items, powders clumped from heat, and best-by dates that had already passed. Fewer reviews describe products that fit well or worked as expected, especially physical accessories.
Communication comes up often as a weak point. Multiple customers mention missing confirmation emails, stock mistakes that weren’t acknowledged, and messages that went unanswered. Others received clear, helpful updates, suggesting uneven responsiveness.
Overall views are sharply split between very good and very bad orders. Positive reviews highlight quick delivery and problems solved effectively. Negative ones focus on fulfilment failures, product condition problems, and weak follow-up from support.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Reviews (3) · Reviews (1) · Quotes shortened · As of: February 2026
Service was excellent and the products were good.
“Excellent service and products”
Exceptional customer service, good quality products, fast reliable shipping.
“I can't say enough good things about Predator Nutrition!”
Received unsealed damaged product and was refused a refund.
“I received an expensive supplement with a damaged box and no safety seal.”
Protein bars arrived stale, some missing, and were past best-by date.
“Turns out the ‘best by date’ was back in June!”
Customer service was patronising and accused me of being rude.
“Awful customer service, really patronising in there response to my email”
Prompt service, quick delivery, and the desired product was stocked.
“The service was prompt, delivery quick, and the communication excellent.”
Advertised new reformulated product but was sent the old watered down version.
“they ship the old wattered down version...”
Company misrepresented stock availability and did not apologise or offer a gesture.
“they tell you they actually don't have it without ever admitting their mistake”
Ordered wind deflectors that were incorrectly sized and didn't fit properly.
“they were too long and did not fit closely on the door where the wing mirror was.”
The original problem has now been sorted.
“Original problem has now been sorted.”
Tail gate struts were easy to fit and functioned well.
“the mitsubishi l200 15-23 tail gate struts work a treat and easy to fit with no drilling”
They failed to send an item and later claimed no error.
“They didn't send me an item of my order”
Excellent customer support and very fast shipping.
“Amazing customer support, and very fast shipping.”
Missing part was sent promptly after contacting customer service.
“Contacted predator and they sorted everything out straightaway”
Promised promotional gift missing and customer service did not respond.
“I received the 300 and not the 100 gift bundle”
Order did not ship for two weeks and received no replies.
“package have not even left the UK yet.”
Customer service stalled refund and delayed the refund process.
“Appalling customer service.”
Good product range but order arrived with incorrect parts and required chasing.
“I had to chase up my order a week after ordering”
Pre-workout arrived clumped due to heat and support insisted it was fine.
“The pre working I ordered was clumped together in a paste as it had been left out in the heat .”
Order not received after 14 days and no responses from customer service.
“I placed an order with them 14 days ago, and they have also withdrawn the money, but I have received nothing”
Made payment via Clearpay but received no confirmation from Predator Nutrition.
“have received no confirmation of my order,just from clearpay.”
7-OXO Non-Stimulant Fat-burn Support was ordered from the Predator Nutrition website and I never received it. When I inquired about this, I was told that they did not have the item in stock, but when I placed my order, they were advertising it as in stock on the website. As far as I'm concerned, this is false advertising, and if they do not have the item in stock, they should remove the advertisement because they are misleading their customers.
They have refused to refund my money, claiming that I must wait for new stock to arrive before they will do so.
If you don't do something soon, I'm going to file a formal complaint with my financial institution.
Paid for next day delivery but was without order over two weeks.
“I am still without my order over two weeks later”
Seamless transactions and a good selection of innovative and staple products.
“Always a seamless transaction with these guys.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Predator Nutrition is a UK-based online retailer focused on sports nutrition and gym supplements. It sells items such as protein powders, pre-workouts, protein bars, and related accessories. Customers order through the website, which lists products with ingredient and nutrition details. Orders are placed online and sent to UK and international addresses via couriers. The site takes common online payment methods and offers customer accounts for tracking orders and viewing order history.