Reviewers often praise Foodspring for good taste and noticeable results, especially for recovery and weight control. Many others report delivery problems, including missing items, damaged goods, and refunds that never get resolved. Several describe customer support as unresponsive, with website chat that does not work. Overall, reviews split between strong product satisfaction and repeated fulfilment issues.
Examples from available reviews (Nov 2021 – Feb 2026).
Order missing items and promised refund never arrived.
“I still haven't received a refund.”
Large order arrived incomplete with seven items missing.
“Today 1 box has arrived with 2 items inside 7 items missing.”
Satisfied with product quality bought via Amazon, logistics need improvement.
“foodspring is of a superior quality.”
B2B enquiries ignored and website bot failed to help.
“stupid Bot on their chat on website.”
Most comments describe fulfilment failures. Reviewers mention late shipments, parcels that never arrive, and orders that show up with items missing. A few note damaged goods or refunds that went through, but unresolved refunds come up in several reviews.
Only a few reviewers mention price. When they see value, they link it to effectiveness, taste, and less post-workout fatigue. For others, repeated service issues and missing items turn the purchase into a loss.
Problems with ordering and tracking show up often. Reviewers describe orders being cancelled or not processing, tracking that never updates, and long waits for replies. One reviewer reports smoother delivery when buying through a third-party retailer.
Several reviewers call the products tasty and effective for recovery and weight loss. One user praised higher quality when buying on Amazon. A smaller group reports quality issues, including one product they associate with sugar crashes and a few mentions of damaged lids.
Many reviewers say customer service does not respond by email or chat. One complaint points to an automated website bot and ignored B2B enquiries. A few reviews mention fast, helpful support, but they are rare.
Reviews split between very positive views of product performance and frequent frustration with delivery and support. Strong product experiences usually come with higher ratings, while delivery and communication problems drive low ratings. The main theme is product praise alongside service breakdowns.
For each review, the core experience based on original source reviews.
Sources: External Source (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Order missing items and promised refund never arrived.
“I still haven't received a refund.”
Product contains too much sucralose causing sugar crashes.
“Immediate sugar crash after every meal”
Satisfied with product quality bought via Amazon, logistics need improvement.
“foodspring is of a superior quality.”
Order lacked tracking updates and customer service was unhelpful.
“Completely unprofessional and scammy company”
Large order arrived incomplete with seven items missing.
“Today 1 box has arrived with 2 items inside 7 items missing.”
Order failed to process and customer support was unresponsive.
“DO NOT ORDER FROM THIS COMPANY!!!!”
Order delayed far beyond promised delivery without transparency.
“they are not transparent about the process at all.”
Order delayed and follow-up emails ignored, refund unlikely.
“I’m starting to doubt I’ll ever receive my order”
Deliveries failed and customer service could not help.
“Horrible customer service.”
Package not delivered and customer service did not respond.
“Package not arrived, tracking has not updated since order”
Most items were delayed or damaged and refunds were issued.
“two were damaged and one lid was missing.”
B2B enquiries ignored and website bot failed to help.
“stupid Bot on their chat on website.”
Order delayed a month with no updates or email responses.
“Order placed a MONTH ago from UK website. No news from the company”
Received damaged product and customer service failed to resolve refund.
“Customer service is awful!”
Product pleasant but shipping was misrouted causing delivery issues.
“The product seems good.”
Order couldn't be cancelled and no shipping information provided.
“they said its too late even though its not yet processed or shipped”
Love the products and prompt, helpful customer care.
“I love foodspring products.”
Great product but ordering and customer service were awful.
“dealing with their customer service was absolutely horrendous!”
Product never arrived despite tracking claiming delivery attempts.
“The product never arrived.”
Products helped weight loss and shipping was fast.
“Love the products!”
I received my 2 boxes of Sparkling Energy Water 12-Pack early this morning. This water works magic for me. It is so tasty and helps me fight fatigue after the morning and evening workout. I have been using it for the last one year. In addition , their nutritional plans and recipes have really helped me in maintaining a healthy lifestyle. Their consistency in offering first-class customer care experience, reasonable prices, easy methods of payments and fast deliveries are the reasons I chose Foodspring ten thousand times over other companies offering the same products. I’m 100% satisfied with their services and quality of products.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Foodspring is a direct-to-consumer nutrition brand that sells sports nutrition and food products online. Its range includes protein powders, snack bars, supplements, and meal replacements. Foodspring sells through its own online store and via third-party retailers such as Amazon. The company shares product details, ingredient lists, and nutrition guidance on its website and through customer support.