Reviews Analysed
21
We Collect & Analyse Reviews
Flavourly
Experiences & Reviews
Flavourly is an online UK retailer and subscription service specialising in curated mixed beer boxes from independent and craft breweries. It offers one-off boxes and recurring subscriptions aimed at consumers seeking variety in beers, often including tasting notes and themed selections. Common search terms include craft beer subscription, beer boxes UK and Flavourly reviews.
Overview & Key Metrics
Positive Sentiment
52%
Latest Review
14d
Overall Rating
3.1
Our Analysis
🎯
Service quality
Many reviews describe lengthy delivery delays, missing parcels and inconsistent fulfilment; a minority report prompt, reliable delivery and good packing.
Share
Weak
24%
💰
Value for money
Multiple reviewers cite competitive pricing, smaller affordable packs and good value compared with competitors; value is one of the most consistently positive points.
Share
Strong
11%
⚡
User experience
A small number of reviews report poor personalisation and unclear allergy/product information; dataset is limited so conclusions remain cautious.
Share
Mixed
4%
🔧
Product quality
Most reviewers report good beer quality, variety and taste; a minority describe damaged, swollen or incomplete items on arrival.
Share
Strong
19%
📞
Communication
Several reviews describe a lack of responses, no proactive follow-up, automated replies and missing refund or tracking information from customer support.
Share
Weak
11%
⭐
Overall experience
Reviews are split: many customers praise beer selection and value, while a comparable number report delivery or service failures that reduced satisfaction.
Share
Mixed
30%
Our Independent Methodology
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Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – September 2025).
Delicious!
"Always well packed and delivered when exp..."
ChrisJ
Trustpilot
Sep 30, 2025
Featured for: Positive: well packed, timely delivery
Great value for money
"Great value for money, I have used flavourly since 2020 as I like to have a fridge full of beer and I don't like it all to be the same. From my resear..."
P G
Trustpilot
Sep 30, 2025
Featured for: Value praise; notes slow delivery
No proactiveness or followups
"No proactiveness with my ongoing issue. I am still having to chase. Order was supposed to be delivered Friday, didn't arrive. Saturday I was told ther..."
Jon.
Trustpilot
Sep 30, 2025
Featured for: No proactiveness, poor communication
Two cans in the delivery are swollen as…
"Two cans in the delivery are..."
Michael Jacobs
Trustpilot
Sep 30, 2025
Featured for: Damaged cans on delivery
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
N
Nathaniel Wetherby
trustpilot.com
Sep 30, 2025
I'm absolutely fuming with Flavourly
I'm absolutely fuming with Flavourly. They promised me a "personalised" selection o...
e
ellie
trustpilot.com
Sep 30, 2025
how do i know that this product will…
how do i know that this product will fit my allergies. you say that you are giving me products i need, but wh...
I
Ian Jackson
trustpilot.com
Sep 30, 2025
The company has been wound up
The company has been wound up. Not...
L
Lynne
trustpilot.com
Sep 30, 2025
Great beers delivered promptly
Great beers del...
J
Jon.
trustpilot.com
Sep 30, 2025
No proactiveness or followups
No proactiveness with my ongoing issue. I am still having to chase. Order was supposed to be delivered Friday, didn't arrive. Saturday I was told ther...
M
Michael Jacobs
trustpilot.com
Sep 30, 2025
Two cans in the delivery are swollen as…
Two cans in the delivery are...
M
Mr & Mrs Brown
trustpilot.com
Sep 30, 2025
My husband likes to try the real ales
My husband likes to try the real ales. He loves all the different IPA's. I can't always afford the big packs, so when a smaller, reasonably p...
B
Barry Parkes Parkes
trustpilot.com
Sep 30, 2025
Good choice of beers
Good choice of beers, good value. Tasti...
P
Patrick
trustpilot.com
Sep 30, 2025
Latest Box
Good selections plenty...
I
Ian Halliday
trustpilot.com
Sep 30, 2025
Good product
Good product, de...
P
P G
trustpilot.com
Sep 30, 2025
Great value for money
Great value for money, I have used flavourly since 2020 as I like to have a fridge full of beer and I don't like it all to be the same. From my resear...
S
Stuart Lister
trustpilot.com
Sep 30, 2025
Expect to get very thirsty
Order for my case of beer stayed delivery in 2-3 days. When not delivered, checked website which stated, ‘Due to demand order delivery 5-10days’. Been...
C
ChrisJ
trustpilot.com
Sep 30, 2025
Delicious!
Always well packed and delivered when exp...
B
Brett Thomas
trustpilot.com
Sep 30, 2025
A good variety of Beer
My case of beer arrived quickly , well p...
T
Tony
trustpilot.com
Sep 30, 2025
2 weeks delivery and no responses to…
2 weeks delivery and no responses to...
R
R Phillips
trustpilot.com
Sep 30, 2025
Beer
Beer, once it arrived was it's usual tasty high standard, but the long delay after order was placed and paid for, was unacceptable, not for the delay...
R
Rob Walmsley
trustpilot.com
Sep 30, 2025
A long wait for an incomplete order
The value of the case was fine, but it took so long to arrive I almost forgot I ordered it to begin with. What arrived was also several cans short of...
P
Philip O
trustpilot.com
Sep 30, 2025
The best
Always a speedy service. Especially love the Alt B...
c
customer
trustpilot.com
Sep 30, 2025
Terrible service
Promised 5 day delivery for a present. Took nearly 2 weeks. No offer...
J
Julian Welch
trustpilot.com
Sep 30, 2025
Order took forever to arrive and shambolic customer service
Order took forever to arrive, tried to cancel it three times since was originally bought as a leaving present for a colleague but colleague had left t...
Conclusion
Reviewers most commonly praise Flavourly for beer variety, taste and perceived value, with several customers noting good packing and timely deliveries. However, a substantial number of recent reviews report delivery delays, missing or damaged items and inadequate responses from customer support. A few reviewers raise concerns about product information for dietary restrictions and some mention company liquidation reports; these points affected their ability to resolve issues. If you are considering Flavourly, check current company status, delivery windows, refund and replacement policies, and product/allergen information before ordering.