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Flavourly
Reviews & Experiences

Reviewers most commonly praise Flavourly for beer variety, taste and perceived value, with several customers noting good packing and timely deliveries. However, a substantial number of recent reviews report delivery delays, missing or damaged items and inadequate responses from customer support. A few reviewers raise concerns about product information for dietary restrictions and some mention company liquidation reports; these points affected their ability to resolve issues. If you are considering Flavourly, check current company status, delivery windows, refund and replacement policies, and product/allergen information before ordering.

Overview & Key Metrics

Review count
21
Sources
trustpilot.com, Collected.reviews
Last updated
October 2025

What reviewers often mention

🎯

Service quality

Many reviews describe lengthy delivery delays, missing parcels and inconsistent fulfilment; a minority report prompt, reliable delivery and good packing.

💰

Value for money

Multiple reviewers cite competitive pricing, smaller affordable packs and good value compared with competitors; value is one of the most consistently positive points.

User experience

A small number of reviews report poor personalisation and unclear allergy/product information; dataset is limited so conclusions remain cautious.

🔧

Product quality

Most reviewers report good beer quality, variety and taste; a minority describe damaged, swollen or incomplete items on arrival.

📞

Communication

Several reviews describe a lack of responses, no proactive follow-up, automated replies and missing refund or tracking information from customer support.

Overall experience

Reviews are split: many customers praise beer selection and value, while a comparable number report delivery or service failures that reduced satisfaction.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025

N
Nathaniel Wetherby
trustpilot.com Sep 30, 2025

I'm absolutely fuming with Flavourly. They promised me a "personalised" selection o...

e
ellie
trustpilot.com Sep 30, 2025

how do i know that this product will fit my allergies. you say that you are giving me products i need, but wh...

I
Ian Jackson
trustpilot.com Sep 30, 2025

The company has been wound up. Not...

L
Lynne
trustpilot.com Sep 30, 2025

Great beers delivered promptly - Great beers del...

J
Jon.
trustpilot.com Sep 30, 2025

No proactiveness or followups - No proactiveness with my ongoing issue. I am still having to chase. Order was supposed to be delivered Friday, didn't arrive. Saturday I was told ther...

M
Michael Jacobs
trustpilot.com Sep 30, 2025

Two cans in the delivery are swollen as…

M
Mr & Mrs Brown
trustpilot.com Sep 30, 2025

My husband likes to try the real ales. He loves all the different IPA's. I can't always afford the big packs, so when a smaller, reasonably p...

B
Barry Parkes Parkes
trustpilot.com Sep 30, 2025

Good choice of beers, good value. Tasti...

P
Patrick
trustpilot.com Sep 30, 2025

Latest Box - Good selections plenty...

I
Ian Halliday
trustpilot.com Sep 30, 2025

Good product, de...

P
P G
trustpilot.com Sep 30, 2025

Great value for money, I have used flavourly since 2020 as I like to have a fridge full of beer and I don't like it all to be the same. From my resear...

S
Stuart Lister
trustpilot.com Sep 30, 2025

Expect to get very thirsty - Order for my case of beer stayed delivery in 2-3 days. When not delivered, checked website which stated, ‘Due to demand order delivery 5-10days’. Been...

C
ChrisJ
trustpilot.com Sep 30, 2025

Delicious! - Always well packed and delivered when exp...

B
Brett Thomas
trustpilot.com Sep 30, 2025

A good variety of Beer - My case of beer arrived quickly , well p...

T
Tony
trustpilot.com Sep 30, 2025

2 weeks delivery and no responses to...

R
R Phillips
trustpilot.com Sep 30, 2025

Beer - Beer, once it arrived was it's usual tasty high standard, but the long delay after order was placed and paid for, was unacceptable, not for the delay...

R
Rob Walmsley
trustpilot.com Sep 30, 2025

A long wait for an incomplete order - The value of the case was fine, but it took so long to arrive I almost forgot I ordered it to begin with. What arrived was also several cans short of...

P
Philip O
trustpilot.com Sep 30, 2025

The best - Always a speedy service. Especially love the Alt B...

c
customer
trustpilot.com Sep 30, 2025

Terrible service - Promised 5 day delivery for a present. Took nearly 2 weeks. No offer...

J
Julian Welch
trustpilot.com Sep 30, 2025

Order took forever to arrive, tried to cancel it three times since was originally bought as a leaving present for a colleague but colleague had left t...

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.

About Flavourly

Flavourly is an online UK retailer and subscription service specialising in curated mixed beer boxes from independent and craft breweries. It offers one-off boxes and recurring subscriptions aimed at consumers seeking variety in beers, often including tasting notes and themed selections. Common search terms include craft beer subscription, beer boxes UK and Flavourly reviews.