Reviews Analysed
21
We Collect & Analyse Reviews
Bakedin
Experiences & Reviews
Bakedin operated as a consumer-facing baking brand selling baking kits, recipe boxes and related bakeware to home bakers. It became known for monthly subscription boxes and single-kit purchases aimed at family and allergy-friendly baking. People searching reviews commonly look for information on kit quality, subscription reliability and customer support.
Overview & Key Metrics
Positive Sentiment
67%
Latest Review
14d
Overall Rating
3.6
Our Analysis
🎯
Service quality
Delivery and packaging are often praised for speed and professionalism, but many reviewers report subscription fulfilment problems and missed or duplicated boxes.
Share
Mixed
24%
💰
Value for money
Some customers find the kits reasonably priced, but several reviewers describe lost or unpaid subscription value after service interruptions or non-delivery.
Share
Weak
11%
⚡
User experience
No explicit comments about website or app usability in these reviews; user-facing tech experience is not reported by reviewers here.
Share
Mixed
0%
🔧
Product quality
Product quality receives frequent positive notes: well-packed boxes, complete ingredients, good-tasting bakes and durable bakeware mentioned across multiple reviews.
Share
Strong
23%
📞
Communication
Several reviewers report poor or missing communication around administration, refunds and subscription changes; few mention helpful staff or proactive updates.
Share
Weak
8%
⭐
Overall experience
Overall impressions are split: many long-term customers praise the kits and service, while a clear group report serious subscription and refund issues.
Share
Mixed
34%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – September 2025).
Be very wary about subscribing
"We had only received one box of a three month box subscription when the company apparently went into administration two weeks later - I only found thi..."
Rachel Gurr
Trustpilot
Sep 30, 2025
Featured for: Highlights subscription fulfilment and communication failure
Absolutely fantastic!
"Absolutely fantastic! Professionally boxed, ingr..."
Madelene Webb
Trustpilot
Sep 30, 2025
Featured for: Clear positive product-quality and packaging praise
This company has gone bust but is…
"This company has gone bust but is hiding behind new names, it closed after we had 6 months of a 12 month sub..."
Stewart
Trustpilot
Sep 30, 2025
Featured for: Alleges company rebranding and unpaid refunds
Bakedin bakeware bundle, cake cutters and decorations
"I am really happy with my purchase. I bought the Bakedin Baking and Cake Decorating Bundle and I'm not disappointed. It not only saves me time, but the quality is incredible. The tools are better than other brands I've used before and it's easy to clean up and the prices are reasonable.. Have been using their products for a few months now and I'm having fun cutting, baking and decorating cakes. I was using cheap bakeware before and it was bad. I could hardly bake anything on them. With Bakedin Bakeware, I can make anything I want on them, without worrying about it sticking or burning. It is non-stick and the food slides right out of them."
Brooke Eden
Collected.reviews
Nov 29, 2021
Featured for: Detailed kit quality and value endorsement
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
D
Debra Millard
trustpilot.com
Sep 30, 2025
I saw “Baked to taste “ gluten free…
I saw “Baked to taste “ gluten free pies advertised on face book and after trying many makes of gluten free pastries and never finding a decent pie I...
C
Carrie Ann
trustpilot.com
Sep 30, 2025
I wouldn't even give one star given the…
I wouldn't even give one star given the choice. My mum bought this for my daughters christmas 12 month subscription and we received one months worth!...
R
Rachel Gurr
trustpilot.com
Sep 30, 2025
Be very wary about subscribing
We had only received one box of a three month box subscription when the company apparently went into administration two weeks later - I only found thi...
S
Stewart
trustpilot.com
Sep 30, 2025
This company has gone bust but is…
This company has gone bust but is hiding behind new names, it closed after we had 6 months of a 12 month sub...
M
Mandy
trustpilot.com
Sep 30, 2025
I’ve been quite disappointed
I’ve been quite disappointed. Bought a 12n gift certificate for my brother as a Xmas gift. After 6m they stopped sending him boxes (his last one was I...
H
H Evans
trustpilot.com
Sep 30, 2025
Such a great company, sad to see it go
I’ve had subscriptions and ordered multiple times from BakedIn over the past few years. They’ve been excellent all the way; there has never been a sin...
E
Emily
trustpilot.com
Sep 30, 2025
Amazing
I love all of the baked goods! Great for allergies, and just ordered...
R
Ross
trustpilot.com
Sep 30, 2025
Great company
Superb company just a shame no fault of their own the cost of living cost them the business....
M
Mike
trustpilot.com
Sep 30, 2025
Have loved every months bake it’s a…
Have loved every months bake it’s a lovely friendly s...
M
Madelene Webb
trustpilot.com
Sep 30, 2025
Absolutely fantastic!
Absolutely fantastic! Professionally boxed, ingr...
S
Susan Freear
trustpilot.com
Sep 30, 2025
Brilliant club
The product is brillian...
C
Cat W
trustpilot.com
Sep 30, 2025
Great recipe boxes.
...
A
Abbie Gray
trustpilot.com
Sep 30, 2025
Fantastic
...
M
Miss Sara Berry
trustpilot.com
Sep 30, 2025
Company is in administration
This company has gone into administration and...
M
MrsDB
trustpilot.com
Sep 30, 2025
In administration, should have stopped taking subscriptions
Not sure why I've been asked to give a review for BakedIn when they've already gone into administration, leaving lots of people out of pocket. I've al...
D
DAL
trustpilot.com
Sep 30, 2025
Excellent service
Excellent service, great r...
M
Mrs Blackshaw
trustpilot.com
Sep 30, 2025
Why M I being asked to review a company…
Why M I being asked to revie...
R
R M
trustpilot.com
Sep 30, 2025
Bakedin is amazing
The best and amazing company ever which I have been with- bakedin is...
M
Ms C
trustpilot.com
Sep 30, 2025
Great baking kits
Great baking kits. The kids look forward to getting them. Easy to use and taste amazing! Easy to take with y...
A
Andrew Potter
trustpilot.com
Sep 30, 2025
It was delivered even faster than I…
It was delivered even faster than I expected and the products were of ve...
Conclusion
Reviews show a clear split: many customers report high product quality, reliable packaging and enjoyable recipe kits, while a notable group experienced subscription non-fulfilment, administration issues and poor refund communication. If you value kit quality and family-friendly baking, reviewers frequently praise the ingredients and finished bakes. If you consider a subscription, check current company status, payment protections and refund policies before purchasing. For one-off purchases or single kits many reviewers remain positive; for long subscriptions, exercise caution and keep records of payments and correspondence.