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EasyTerra
Reviews & Experiences

Customer reviews indicate EasyTerra is frequently chosen for quick online booking, competitive pricing and a broad selection of vehicles. Many users highlight efficient pick‑up/drop‑off and responsive support, and several note that paperwork and confirmations arrive quickly by email. Reported downsides include at least one unresolved case of not receiving the ordered vehicle and occasional issues with refunds or limited information about fines. If you consider EasyTerra, compare quoted terms for deposits, refunds and fines, keep booking confirmations and contact support promptly if issues arise.

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Overview & Key Metrics

Review count
20
Sources
trustpilot.com
Last updated
October 2025

What reviewers often mention

🎯

Service quality

Many reviewers describe prompt, efficient pick‑up/drop‑off and helpful problem resolution; a small number report failures to obtain refunds.

💰

Value for money

Users frequently note competitive pricing, transparent fees and optional external cover as cost‑saving; several say prices are better than booking direct.

⚡

User experience

Reviewers commonly report a clear, fast website and straightforward booking flow; confirmations and paperwork are typically received quickly by email.

🔧

Product quality

Customers report a wide vehicle range, clean and often new cars; one review states the vehicle provided did not match the order.

📞

Communication

Support is often described as accessible and responsive for last‑minute queries, but a minority report poor follow‑up on refunds or fines.

⭐

Overall experience

Most reviewers express satisfaction and willingness to rebook or recommend EasyTerra; a small number report unresolved, negative issues.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 20 reviews

All Reviews

Sources: Trustpilot (20) · Quotes shortened · As of: October 2025

S
Steven Wilkinson
trustpilot.com Sep 30, 2025

Great service and vehicle. - ...

P
Paul Truscott
trustpilot.com Sep 30, 2025

Happy to use again - Good website, made it easy and helped to cut out the hassle when dealing with fi...

P
Peter Butler
trustpilot.com Sep 30, 2025

A real test of service is how you react when something goes wrong…in this case easyterra were fantastic! I missed my early morning flight, couldn’t ge...

C
Chris Dalzell
trustpilot.com Sep 30, 2025

Great option for car hire booking - Since I found Easy Terra I use them for all my hire car bookings. Web site good and most importantly ver...

M
MRS DONNA HERRIDGE
trustpilot.com Sep 30, 2025

Really easy to book, pick up from the airport and return the car. No waiting around once I landed and was able to carry on with my journey. Just a sma...

B
Brian S
trustpilot.com Sep 30, 2025

Reliable and simple to use - I have now used easy terra for a number of years to hire cars in the UK. I found them easy to book with and the prices are usually better than g...

B
Biggles
trustpilot.com Sep 30, 2025

Great company - I have used easyterra for many years...

G
Gaby
trustpilot.com Sep 30, 2025

Recommending Easyterra - Website straightforward to use, offering excellent...

L
Lasse Eglykke
trustpilot.com Sep 30, 2025

Scam🚨🚨🚨we didn’t get what we ordered

A
Angus McFarlane
trustpilot.com Sep 30, 2025

Easyterra - Easy website to book with, good prices, available all...

A
Arif Patel
trustpilot.com Sep 30, 2025

from start to finish the process was simple - search - agree - book - paper...

P
P Doruzka
trustpilot.com Sep 30, 2025

best prices and excellent service - I am Easyterra client since 2021 and they always offered best prices and excellent service. Re...

P
Phil
trustpilot.com Sep 30, 2025

Great support - Accessible support to answer last...

D
David Charles
trustpilot.com Sep 30, 2025

Easy and great price and hire ca...

H
Helen
trustpilot.com Sep 30, 2025

Efficient service - Efficient and quick pick up and drop off servic...

C
Chris Agius
trustpilot.com Sep 30, 2025

My experience was above expectations, fast and efficient pickup and drop off. Car was new so the best possible. Hybrid very economical though I never...

V
Val
trustpilot.com Sep 30, 2025

Very helpful and friendly, def...

S
Sandra Trivat
trustpilot.com Sep 30, 2025

Great service and we were upgraded a...

S
Sally Gitsham
trustpilot.com Sep 30, 2025

Great service especially as colle...

M
Massimo Nocente
trustpilot.com Sep 30, 2025

Very useful website to compare prices and book car rentals. It is also possible to add an external insuran...

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.

About EasyTerra

EasyTerra is an online car‑rental comparison and booking platform that allows users to search, compare and book rental cars from multiple suppliers. The service commonly displays vehicle options, pricing and optional cover, and delivers booking confirmations by email. Consumers researching EasyTerra typically look for booking ease, price comparisons and support handling at pick‑up and drop‑off.