Reviews consistently praise fast order fulfilment and smooth returns, along with brakes and pads that improve stopping performance. Many mention the website and parts finder as useful tools for choosing the right items. A few reviewers point to costly flat-rate postage, limited delivery to some regions, and one case of misleading advice over the phone.
Examples from available reviews (Dec 2021 – Feb 2026).
Consistently great service and fast delivery; highly rated.
“as always a great service and fast delivery great to deal with EBC Brakes highly rate this company”
Brakes give a definite improvement in braking performance.
“Fantastic brakes, definite difference in braking.”
Products are great but flat-rate postage is excessively expensive for small orders.
“flat rate postage is obscenely expensive if only order a small item.”
Helpful online chat and fast delivery, but phone advice was misleading.
“Only gripe was the phone advice when rang into double check the pads would fit.”
Customers often mention quick dispatch and fast delivery across many orders. Several describe fast refunds and smooth returns when fitment problems came up. A smaller group notes limited delivery choices in certain locations.
Many reviewers call the products competitively priced and good value, including for repeat purchases. Several link the low item price with overall pricing they find acceptable. One reviewer singled out flat-rate postage as too expensive for small orders.
Reviewers repeatedly describe the website as easy to use and helpful for picking genuine parts. Buyers mention clear product pages and packaging that arrives in good order. A few needed a follow-up phone call to confirm fitment details.
Several reports credit the pads and discs with stronger bite, longer life, and less dust than OEM parts. Product lines such as Blue Stuff and Yellow Stuff get positive mentions for heavy use and track durability. Incorrect fitment shows up rarely and was handled through returns.
Several reviews highlight helpful phone support and responsive online chat when identifying product codes. Feedback often mentions order updates and quick replies. One review describes phone advice that steered a customer wrong on pad compatibility.
Many reviewers say they come back for brake pads and discs and report high satisfaction. Fast fulfilment, reliable returns, and long-lasting products drive most of the positive feedback. Occasional complaints about shipping cost and delivery coverage do not outweigh the overall tone.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Product was cost-effective with fast delivery.
“Excellent. Cost effective and fast delivery”
Consistently great service and fast delivery; highly rated.
“as always a great service and fast delivery great to deal with EBC Brakes highly rate this company”
Ordered parts were incorrect on fitment but EBC collected and refunded within ten days.
“Ebc had the items collected and refunded my money within 10days.”
Brakes give a definite improvement in braking performance.
“Fantastic brakes, definite difference in braking.”
The brakes work superbly and perform well.
“They work superbly”
They provide excellent service every time.
“Excellent service every time”
Products surpass OEM quality with long-lasting discs and pads, reliable service.
“EBC Brakes provides an outstanding product that surpasses manufacturer quality (Toyota OEM).”
Long-term use; both quality and service have always excelled.
“I have been using EBC for a number of years and the quality and service has always excelled”
Fantastic service with next-day delivery and reliable quality.
“Absolutely fantastic service ordered one day arrived the next day, as always with EBC quality Thanks”
Well posted, easy to find parts and cheaper than expected.
“If was well posted esay to find the right stuff for my car and cheaper then I thought”
Blue Stuff pads deliver strong performance, low dust and track-ready durability.
“No squeal after that short period, great performance even after heavy use (heat), and not a huge amount of brake dust to deal with.”
Quick exchanges and refunds; orders arrived in two days and return credited fast.
“Return was credited within three days.”
Quick, efficient service with acceptable delivery costs and timing.
“Quick and efficient service and acceptable delivery costs and timing.”
Excellent service, easy to deal with, and fast delivery.
“Excellent service would highly recommend. Quick and easy to deal with and fast delivery v”
Website information helped choose genuine pads; no hassle and quick delivery.
“Excellent service, plenty of information on website to help you choose. Bought brake pads for my v strom straight from EBC so i know they are the genuine pads.no hassle and quick delivery. Highly recommend.”
Products are great but flat-rate postage is excessively expensive for small orders.
“flat rate postage is obscenely expensive if only order a small item.”
Fast delivery and good prices; overall fantastic.
“Fantastic! Fast delivery, good prices”
Received helpful phone support; OEM pads arrived quickly and perform quietly.
“no noise, no black dust.”
Phone assistance identified correct parts; discs and pads arrived quickly and fitted perfectly.
“I phoned them and they helped me with product codes . Discs and pads arrived very quickly and fitted perfectly”
Repeated purchases over ten years with unbeatable quality-to-price ratio.
“Used them time and time again. Awesome delivery and quality of goods Have had their pads on my cars for the last 10 years and the quality to price can’t be beaten.”
Likes the brake pads but lacks delivery to the Canary Islands.
“i just wish you had a delivery option to canary islands,”
Fast delivery and great product quality; will reorder.
“Fast delivery and great quality, will be ordering again A++++++”
Received helpful support; brake kits arrived well packed and quickly.
“Both brake kits arrived well packed and quite fast.”
Website was easy to use, delivery as requested and good product.
“Great website easy ordering delivery as I requested and great product”
Yellow Stuff pads have lasted six months with better bite and less dust.
“A lot less dust and much better bite than OEM on my F-Type.”
Consistently fantastic service and highly recommended.
“Fantastic service as always highly recommended”
Good products with competitive prices and genuine next-day delivery.
“Good products, good prices and genuine next day delivery”
Great service and parts arrived promptly.
“Great service and the parts came promptly”
Helpful online chat and fast delivery, but phone advice was misleading.
“Only gripe was the phone advice when rang into double check the pads would fit.”
Well packaged parts arrived and are fitted, working perfectly.
“Well packaged and delivered, very nice brake discs and pads, now fitted and working perfectly”
Excellent service and brakes outperform OEM with minimal dust.
“The service was excellent and the brakes are excellent quality”
Fast service and a top-quality product.
“Fast service and top quality product”
Quick delivery and excellent parts quality.
“Quick delivery and excellent quality of parts.”
Two smooth purchases with competitive pricing and prompt, well-communicated delivery.
“Pricing is competitive and quality first class.”
Items received with quick delivery and well packaged condition.
“Quick delivery and well packaged”
Website easy to navigate with quick delivery and a great product.
“Quick delivery. Website easy to navigate. Great product.”
Website easy to use and helpful in finding correct motorcycle pads.
“The website was easy to use and very usefull to find the correct brake pads for my model of motorcycle which is a Yamaha XVZ1300 Royal Star”
This is my preferred supplier for brake pads and discs.
“My go to for brake pads and discs.”
Delivery was fast and met expectations.
“Fast delivery.”
Great service with a quick response.
“Great service and quick response”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
EBC Brakes makes and supplies brake friction products for cars, motorcycles, and light commercial vehicles. Its range covers replacement brake pads, performance pads, brake discs (rotors), and related hardware. The company sells through a global network of distributors, retailers, and online channels, and provides an online parts catalogue with a fitment lookup. It also offers technical resources, including product specifications and guidance for track and road use.