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We Collect & Analyse Reviews

Aerosus
Experiences & Reviews

Aerosus is an automotive aftermarket parts supplier focusing on replacement suspension components such as air springs, shocks and struts. The company operates an online store that serves private buyers and garages, with international shipping and customer support for part selection and warranty queries.

Overview & Key Metrics

Reviews Analysed 21
Positive Sentiment 95%
Latest Review 25d
Overall Rating
4.8

Our Analysis

🎯

Service quality

Reviews commonly praise fast, on‑time delivery, careful packaging and a knowledgeable team; service-related complaints are rare in this set.

Share
29%
Strong
💰

Value for money

Multiple reviewers note prices below dealer levels and reasonable pricing; customers often cite cost savings as a reason to buy.

Share
12%
Strong
⚡

User experience

Customers report a clear website, easy ordering and correct part matching; one reviewer reports difficult installation and a fit-related issue.

Share
10%
Strong
🔧

Product quality

Most reviews describe good material quality and parts that fit as expected; one detailed review reports rear ride‑height and fit problems with struts.

Share
28%
Strong
📞

Communication

Buyers describe professional, helpful responses, clear warranty guidance and timely updates; communication is cited positively in several reviews.

Share
9%
Strong
⭐

Overall experience

The majority of reviewers recommend Aerosus and report satisfaction; a single detailed negative review highlights a specific product problem.

Share
12%
Strong

View all 21 public customer reviews – filtered by relevance →

Our Independent Methodology

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Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

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Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025

D
Danner Martin
trustpilot.com Sep 30, 2025

great Quality und great customer…

great Quality und gr...

T
Teemu L
trustpilot.com Sep 30, 2025

Clear and simple onlineshop

Clear and simple onlineshop. Fast delivery(few...

M
Malcolm H
trustpilot.com Sep 30, 2025

Perfect fit replacement

Once I entered my vehicle details, Aerosus told me which parts I required and they fitted p...

K
Konstantinos Papachristodoulou
trustpilot.com Sep 30, 2025

The company responded very professional…

The company responded very professional to my problem...

N
No
trustpilot.com Sep 30, 2025

On time delivery

...

e
evan morrissey
trustpilot.com Sep 30, 2025

Good quality product

Good quality product. Good com...

T
Torben
trustpilot.com Sep 30, 2025

Received very fast

Received very fast - shock absorpers fittet perfect...

c
colm kavanagh
trustpilot.com Sep 30, 2025

Excellent quality

Excellent quality, fast delivery,...

G
GJA
trustpilot.com Sep 30, 2025

Aerosus Replica Strut & Shock Assemblies for 2013 Cayenne - Disappointing

This is my review following my installation of two rear, complete strut assemblies for my 2013 Cayenne Diesel (with standard suspension). The reason I...

P
Philip Jennings
trustpilot.com Sep 30, 2025

Excellent service

Excellent service Parts arrived quickly and well packaged. Excellent quality parts that...

H
Hiten Kantelia
trustpilot.com Sep 30, 2025

Very knowledgeable team who helped me…

Very knowledgeable team who helped me get the right...

P
Paul Brown
trustpilot.com Sep 30, 2025

Excellent service

...

A
Austyn
trustpilot.com Sep 30, 2025

Ordering could not have been easier

Ordering could not have been easier. Clear website layout with the appropriate item linking with the matching vehicle made selection reassuringly stra...

V
Vasile Kurak
trustpilot.com Sep 30, 2025

My orders were delivered on time always!

My orders were deliv...

B
Brian
trustpilot.com Sep 30, 2025

Just had the airbags fitted today.

Just had the airbags fitted today.mechanic stated that the parts were quality,and easily fitted. I'...

M
Melanie sims
trustpilot.com Sep 30, 2025

Quality parts and reasonably…

Quality parts and reasonably pr...

A
Ash
trustpilot.com Sep 30, 2025

First class parts and serviceeeded a replacement electric strut for…

Needed a replacement electric strut for my 67 Seat Alhambra. Dealer part over £500 per strut. Found this company a large German operation but with a U...

P
Paul Jowett
trustpilot.com Sep 30, 2025

Perfect service

Perfect service, arrived...

T
Tim
trustpilot.com Sep 30, 2025

Very impressed with this company

Very impressed with this company. Great price, excellent communications and fast delivery. This was my first time...

T
Thomas O.
trustpilot.com Sep 30, 2025

Great material

Great material, quick del...

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Conclusion

Reviews indicate Aerosus commonly delivers quickly, packages parts well and offers competitive pricing compared with dealer alternatives. Many buyers praise the online ordering experience, correct part matching and helpful staff, and report that parts fit and perform as expected. There is one detailed negative report concerning strut fit and ride height; for suspension items with critical fit, buyers should verify measurements and the returns/warranty process before purchase. Overall, Aerosus appears to be a cost‑effective source of replacement suspension components for private buyers and independent garages, provided buyers confirm fit for critical parts.