Reviews Analysed
21
We Collect & Analyse Reviews
Protect My Pet
Experiences & Reviews
Protect My Pet is a UK-focused pet healthcare subscription provider that supplies parasite treatments, pet food and related products by post. The service is structured around online account management, recurring deliveries and customer support, aiming to simplify routine flea and worm treatment for pet owners.
Overview & Key Metrics
Positive Sentiment
95%
Latest Review
21d
Overall Rating
4.7
Our Analysis
🎯
Service quality
Most reviewers report reliable, on-time deliveries and regular dispatches; one reviewer reports consistent late or missing deliveries.
Share
Strong
24%
💰
Value for money
Several customers cite good prices, monthly payment spreading and helpful price alerts, but the sample of reviews mentioning cost is small.
Share
Mixed
6%
⚡
User experience
Users commonly mention an easy website, useful subscription reminders and reduced stress about dosing; one user reports difficulty administering tablets.
Share
Strong
15%
🔧
Product quality
Customers report effective flea and worm treatments and good-quality food; isolated comments note administration difficulties rather than lack of efficacy.
Share
Strong
13%
📞
Communication
Reviewers describe helpful advisers, proactive notifications and accessible customer contact when problems or questions arise.
Share
Strong
8%
⭐
Overall experience
The majority of reviews are positive, highlighting convenience, reliability and improvements in pet health; a small minority report negative delivery experiences.
Share
Strong
34%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (October 2022 – September 2025).
Dont waste ur money
"It never arrives on time and that..."
Tracey Cassidy
Trustpilot
Sep 30, 2025
Featured for: explicit negative about delivery
Reliable…
"Having my cats flea and worm treatment delivered means i can never forget when it is due. I..."
Barbara
Trustpilot
Sep 30, 2025
Featured for: reliability reminders and contactability
Treatment
"Happy with treatment..."
Ms Potts
Trustpilot
Sep 30, 2025
Featured for: mentions treatment efficacy and value
Very Happy Dog & Cat Mum
"The website is very easy to use. The monthly subscription is very useful. I have 4 pets on the subscription and I know that the payment will be the sa..."
Lorraine Charman
Trustpilot
Sep 30, 2025
Featured for: details website subscription adviser support
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
c
customer
trustpilot.com
Sep 30, 2025
Great company they even let you know if…
Great company they even let you know if there’s cheaper produ...
A
AmandaFundlay
trustpilot.com
Sep 30, 2025
Quick easy and always comes on time
Quick easy and al...
T
Tracey Cassidy
trustpilot.com
Sep 30, 2025
Dont waste ur money
It never arrives on time and that...
T
Tracy Davies
trustpilot.com
Sep 30, 2025
Very good and very reliable always on…
Very good and very reliable always on time and...
M
Ms Potts
trustpilot.com
Sep 30, 2025
Treatment
Happy with treatment...
K
Kelvin Dyer
trustpilot.com
Sep 30, 2025
It takes the stress out of remembering…
It takes the stress out of remember...
B
Barbara
trustpilot.com
Sep 30, 2025
Reliable…
Having my cats flea and worm treatment delivered means i can never forget when it is due. I...
M
Margaret King
trustpilot.com
Sep 30, 2025
Great as always
Been ordering for months alway...
S
Sandra Crossley
trustpilot.com
Sep 30, 2025
It arrived on time!
It arrived on time!! Only thing Barney hates the...
C
Coral Passmore
trustpilot.com
Sep 30, 2025
Great food
Great food, great service. My cat is a different animal. He's so happy...
S
Sue
trustpilot.com
Sep 30, 2025
So organised thankyou
...
A
Anthony
trustpilot.com
Sep 30, 2025
Great service at a good price
Great service at a good price Takes...
J
Jill
trustpilot.com
Sep 30, 2025
Nice peeps and always helpfull,
Nice peeps and always helpfull, Gr...
J
Jess
trustpilot.com
Sep 30, 2025
My experience has been amazing!
My experience has been amazing!! My dog has thick Curly hair and when he gets fleas it’s really hard to treat! Since using protect my pet for over...
J
Julie Patricia
trustpilot.com
Sep 30, 2025
Greatbto have peace of mind.
It takes a load off my mind not having t...
C
Colette Smith
trustpilot.com
Sep 30, 2025
Can not fault my order I get sent my…
Can not fault my order I get s...
L
Lorraine Charman
trustpilot.com
Sep 30, 2025
Very Happy Dog & Cat Mum
The website is very easy to use. The monthly subscription is very useful. I have 4 pets on the subscription and I know that the payment will be the sa...
a
andrew bayford
trustpilot.com
Sep 30, 2025
Very good thanks you
...
D
Diane Nicholson
trustpilot.com
Sep 30, 2025
Great way to keep track of flea…
Great way to keep tr...
M
Mr. Ferguson
trustpilot.com
Sep 30, 2025
Reliable
Reliable with a goo...
Conclusion
Protect My Pet is frequently praised for taking routine parasite prevention out of owners' hands by delivering treatments on a recurring schedule and providing reminders. Many reviewers report improved pet health and reduced worry, citing easy account management and helpful adviser contact. A subset of reviews highlights value benefits such as spreading costs monthly and receiving alerts about cheaper options. However, there is at least one clear report of missed or late deliveries, so prospective customers may wish to confirm delivery terms and customer-service responsiveness before subscribing.