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We Collect & Analyse Reviews

Protect My Pet
Experiences & Reviews

Protect My Pet is a UK-focused pet healthcare subscription provider that supplies parasite treatments, pet food and related products by post. The service is structured around online account management, recurring deliveries and customer support, aiming to simplify routine flea and worm treatment for pet owners.

Overview & Key Metrics

Reviews Analysed 21
Positive Sentiment 95%
Latest Review 21d
Overall Rating
4.7

Our Analysis

🎯

Service quality

Most reviewers report reliable, on-time deliveries and regular dispatches; one reviewer reports consistent late or missing deliveries.

Share
24%
Strong
💰

Value for money

Several customers cite good prices, monthly payment spreading and helpful price alerts, but the sample of reviews mentioning cost is small.

Share
6%
Mixed

User experience

Users commonly mention an easy website, useful subscription reminders and reduced stress about dosing; one user reports difficulty administering tablets.

Share
15%
Strong
🔧

Product quality

Customers report effective flea and worm treatments and good-quality food; isolated comments note administration difficulties rather than lack of efficacy.

Share
13%
Strong
📞

Communication

Reviewers describe helpful advisers, proactive notifications and accessible customer contact when problems or questions arise.

Share
8%
Strong

Overall experience

The majority of reviews are positive, highlighting convenience, reliability and improvements in pet health; a small minority report negative delivery experiences.

Share
34%
Strong

Our Independent Methodology

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Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

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Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025

c
customer
trustpilot.com Sep 30, 2025

Great company they even let you know if…

Great company they even let you know if there’s cheaper produ...

A
AmandaFundlay
trustpilot.com Sep 30, 2025

Quick easy and always comes on time

Quick easy and al...

T
Tracey Cassidy
trustpilot.com Sep 30, 2025

Dont waste ur money

It never arrives on time and that...

T
Tracy Davies
trustpilot.com Sep 30, 2025

Very good and very reliable always on…

Very good and very reliable always on time and...

M
Ms Potts
trustpilot.com Sep 30, 2025

Treatment

Happy with treatment...

K
Kelvin Dyer
trustpilot.com Sep 30, 2025

It takes the stress out of remembering…

It takes the stress out of remember...

B
Barbara
trustpilot.com Sep 30, 2025

Reliable…

Having my cats flea and worm treatment delivered means i can never forget when it is due. I...

M
Margaret King
trustpilot.com Sep 30, 2025

Great as always

Been ordering for months alway...

S
Sandra Crossley
trustpilot.com Sep 30, 2025

It arrived on time!

It arrived on time!! Only thing Barney hates the...

C
Coral Passmore
trustpilot.com Sep 30, 2025

Great food

Great food, great service. My cat is a different animal. He's so happy...

S
Sue
trustpilot.com Sep 30, 2025

So organised thankyou

...

A
Anthony
trustpilot.com Sep 30, 2025

Great service at a good price

Great service at a good price Takes...

J
Jill
trustpilot.com Sep 30, 2025

Nice peeps and always helpfull,

Nice peeps and always helpfull, Gr...

J
Jess
trustpilot.com Sep 30, 2025

My experience has been amazing!

My experience has been amazing!! My dog has thick Curly hair and when he gets fleas it’s really hard to treat! Since using protect my pet for over...

J
Julie Patricia
trustpilot.com Sep 30, 2025

Greatbto have peace of mind.

It takes a load off my mind not having t...

C
Colette Smith
trustpilot.com Sep 30, 2025

Can not fault my order I get sent my…

Can not fault my order I get s...

L
Lorraine Charman
trustpilot.com Sep 30, 2025

Very Happy Dog & Cat Mum

The website is very easy to use. The monthly subscription is very useful. I have 4 pets on the subscription and I know that the payment will be the sa...

a
andrew bayford
trustpilot.com Sep 30, 2025

Very good thanks you

...

D
Diane Nicholson
trustpilot.com Sep 30, 2025

Great way to keep track of flea…

Great way to keep tr...

M
Mr. Ferguson
trustpilot.com Sep 30, 2025

Reliable

Reliable with a goo...

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Conclusion

Protect My Pet is frequently praised for taking routine parasite prevention out of owners' hands by delivering treatments on a recurring schedule and providing reminders. Many reviewers report improved pet health and reduced worry, citing easy account management and helpful adviser contact. A subset of reviews highlights value benefits such as spreading costs monthly and receiving alerts about cheaper options. However, there is at least one clear report of missed or late deliveries, so prospective customers may wish to confirm delivery terms and customer-service responsiveness before subscribing.