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We Collect & Analyse Reviews

Bark
Experiences & Reviews

Bark is an online marketplace that connects customers with local service professionals across categories (e.g. events, trades, pet care). Customers describe a job and Bark matches or forwards that brief to relevant professionals, who can respond or bid. The platform is commonly used by both consumers seeking quoted services and professionals looking for new leads.

Overview & Key Metrics

Reviews Analysed 21
Positive Sentiment 86%
Latest Review 23d
Overall Rating
4.2

Our Analysis

🎯

Service quality

Reviewers frequently praise the professionals Bark connects them with, citing professionalism, timely delivery and jobs completed to a high standard.

Share
23%
Strong
💰

Value for money

Several professionals report rising costs per lead, poor return on purchased credits and have called the platform no longer cost-effective.

Share
7%
Weak

User experience

Multiple users describe the site/app as easy to use and effective for quickly contacting professionals and booking work.

Share
11%
Strong
🔧

Product quality

Reports are mixed: some praise the quality of work received, while others describe declining product/subscription quality or poor, mismatched leads.

Share
11%
Weak
📞

Communication

Many reviewers note prompt, responsive communication from professionals and helpful follow-up; a smaller number cite poor support or unresolved issues.

Share
23%
Strong

Overall experience

Overall impressions vary: several positive matches and fast responses are reported, balanced by complaints about pricing, lead quality and refunds.

Share
25%
Mixed

Our Independent Methodology

How we analyse customer reviews without bias

Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

100% Independent

Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Filter by Source

Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025

L
Leon Bennett
trustpilot.com Sep 30, 2025

I have a cleaning company and have been…

I have a cleaning company and have been using bark for leads. But the price has gotten...

D
Deedles
trustpilot.com Sep 30, 2025

So very happy with the results

GB 4 13 followed up very quickly after first contacting me. The job evolved into doing additional work w...

A
Andrea Clapton
trustpilot.com Sep 30, 2025

Easy to use

It was easy to use and helped me get...

S
Shadan Mojtabaei
trustpilot.com Sep 30, 2025

Best place to find true professional services!

I was very happy to receive so many professional quotations! W...

N
NDIS Support Services Contact
trustpilot.com Sep 30, 2025

Easy way to contact clients

...

R
Robert Conroy
trustpilot.com Sep 30, 2025

Wonderful Memories

The team worked well together to create an experience that the Bride and Groom will remember forever. They did everything that the new married couple...

W
Wanda Miller
trustpilot.com Sep 30, 2025

Answered all questions in detail

Answered all questions in detai...

c
customer
trustpilot.com Sep 30, 2025

I didn't need to follow through

I didn't need to follow through...

t
takateoxtra.co.nz
trustpilot.com Sep 30, 2025

I’m looking to book soon

I’m looking to book soon. Not in a...

T
Tabitha Duckworth
trustpilot.com Sep 30, 2025

Easy to use app

Easy to use app, and v...

J
Jude MacDonald
trustpilot.com Sep 30, 2025

Responsive and timely communication…

Responsive and timely communication which resulted in the job...

M
Maria
trustpilot.com Sep 30, 2025

Spoke on phone

Spoke on phone. I a...

D
Denise Walter Meyer
trustpilot.com Sep 30, 2025

Lots of communication

Lots of communication. Referrals and videos he...

L
Linda Saunders
trustpilot.com Sep 30, 2025

I managed to get a professional quickly…

I managed to get a professional quickl...

D
Dj NewMe
trustpilot.com Sep 30, 2025

I’ve been using Bark for 5 years

I’ve been using Bark for 5 years, and they used to be great. Unfortunately, things have gone downhill. They’ve raised the price per credit and increas...

A
Alissa Reyes
trustpilot.com Sep 30, 2025

I use to really love getting these…

I use to really love getting these boxes for my girls. They came with great toys and treats for them. But anymore they're lacking in quality items. An...

A
Andrea Fitton
trustpilot.com Sep 30, 2025

Fast response time

Submitted what I was requiring, got responses almost straight away. Booked th...

S
Stuart Moore
trustpilot.com Sep 30, 2025

A good experience

...

K
Kathi
trustpilot.com Sep 30, 2025

Great

So far, my dogs have learned what the first modual described. Just...

E
Evan Driggs
trustpilot.com Sep 30, 2025

Use Gigsalad or The Bash instead

Bark is a scam, for the guests and people listing their services. Imagine you go on Bark, lets say your looking for a magician. Before they even show...

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Conclusion

Reviews show that Bark often succeeds at matching customers with capable professionals and that many users appreciate the platform’s ease of use and prompt communication. However, recurring criticisms focus on the platform’s pricing model for leads and mixed lead quality, with some professionals reporting poor returns or disputed credits. Consumers seeking fast quotes and responsive vendors frequently report positive outcomes; professionals should weigh lead costs and monitor lead quality. Consider testing the service with a small budget first and checking refund or dispute policies before buying larger credit packages.