Reviews Analysed
21
We Collect & Analyse Reviews
Bark
Experiences & Reviews
Bark is an online marketplace that connects customers with local service professionals across categories (e.g. events, trades, pet care). Customers describe a job and Bark matches or forwards that brief to relevant professionals, who can respond or bid. The platform is commonly used by both consumers seeking quoted services and professionals looking for new leads.
Overview & Key Metrics
Positive Sentiment
86%
Latest Review
23d
Overall Rating
4.2
Our Analysis
🎯
Service quality
Reviewers frequently praise the professionals Bark connects them with, citing professionalism, timely delivery and jobs completed to a high standard.
Share
Strong
23%
💰
Value for money
Several professionals report rising costs per lead, poor return on purchased credits and have called the platform no longer cost-effective.
Share
Weak
7%
⚡
User experience
Multiple users describe the site/app as easy to use and effective for quickly contacting professionals and booking work.
Share
Strong
11%
🔧
Product quality
Reports are mixed: some praise the quality of work received, while others describe declining product/subscription quality or poor, mismatched leads.
Share
Weak
11%
📞
Communication
Many reviewers note prompt, responsive communication from professionals and helpful follow-up; a smaller number cite poor support or unresolved issues.
Share
Strong
23%
⭐
Overall experience
Overall impressions vary: several positive matches and fast responses are reported, balanced by complaints about pricing, lead quality and refunds.
Share
Mixed
25%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – September 2025).
Chef
"I HIGHLY APPRECIATE
I take this opportunity to express my appreciation on behalf of Bark for putting me in contact with the great Andrew and Christabel from Fork and Nice.
Please know that I am extremely grateful to your team members.
Despite the fact that I only gave them one week’s notice, they exceeded my expectations with the outstanding service they offered and the exquisite dinner they prepared for my husband's birthday party, which was held at their facility.
The whole thing took me completely by surprise.
We would have no qualms in referring them to others based on their exceptional level of expertise and professionalism.
"
Washington Glee
Collected.reviews
Dec 10, 2021
Featured for: Detailed praise for service quality
I’ve been using Bark for 5 years
"I’ve been using Bark for 5 years, and they used to be great. Unfortunately, things have gone downhill. They’ve raised the price per credit and increas..."
Dj NewMe
Trustpilot
Sep 30, 2025
Featured for: Long negative on pricing and leads
Responsive and timely communication…
"Responsive and timely communication which resulted in the job..."
Jude MacDonald
Trustpilot
Sep 30, 2025
Featured for: Mentions responsive communication and quality
Use Gigsalad or The Bash instead
"Bark is a scam, for the guests and people listing their services. Imagine you go on Bark, lets say your looking for a magician. Before they even show..."
Evan Driggs
Trustpilot
Sep 30, 2025
Featured for: Accuses platform of selling leads
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
Filter by Rating
Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
L
Leon Bennett
trustpilot.com
Sep 30, 2025
I have a cleaning company and have been…
I have a cleaning company and have been using bark for leads. But the price has gotten...
D
Deedles
trustpilot.com
Sep 30, 2025
So very happy with the results
GB 4 13 followed up very quickly after first contacting me. The job evolved into doing additional work w...
A
Andrea Clapton
trustpilot.com
Sep 30, 2025
Easy to use
It was easy to use and helped me get...
S
Shadan Mojtabaei
trustpilot.com
Sep 30, 2025
Best place to find true professional services!
I was very happy to receive so many professional quotations! W...
N
NDIS Support Services Contact
trustpilot.com
Sep 30, 2025
Easy way to contact clients
...
R
Robert Conroy
trustpilot.com
Sep 30, 2025
Wonderful Memories
The team worked well together to create an experience that the Bride and Groom will remember forever. They did everything that the new married couple...
W
Wanda Miller
trustpilot.com
Sep 30, 2025
Answered all questions in detail
Answered all questions in detai...
c
customer
trustpilot.com
Sep 30, 2025
I didn't need to follow through
I didn't need to follow through...
t
takateoxtra.co.nz
trustpilot.com
Sep 30, 2025
I’m looking to book soon
I’m looking to book soon. Not in a...
T
Tabitha Duckworth
trustpilot.com
Sep 30, 2025
Easy to use app
Easy to use app, and v...
J
Jude MacDonald
trustpilot.com
Sep 30, 2025
Responsive and timely communication…
Responsive and timely communication which resulted in the job...
M
Maria
trustpilot.com
Sep 30, 2025
Spoke on phone
Spoke on phone. I a...
D
Denise Walter Meyer
trustpilot.com
Sep 30, 2025
Lots of communication
Lots of communication. Referrals and videos he...
L
Linda Saunders
trustpilot.com
Sep 30, 2025
I managed to get a professional quickly…
I managed to get a professional quickl...
D
Dj NewMe
trustpilot.com
Sep 30, 2025
I’ve been using Bark for 5 years
I’ve been using Bark for 5 years, and they used to be great. Unfortunately, things have gone downhill. They’ve raised the price per credit and increas...
A
Alissa Reyes
trustpilot.com
Sep 30, 2025
I use to really love getting these…
I use to really love getting these boxes for my girls. They came with great toys and treats for them. But anymore they're lacking in quality items. An...
A
Andrea Fitton
trustpilot.com
Sep 30, 2025
Fast response time
Submitted what I was requiring, got responses almost straight away. Booked th...
S
Stuart Moore
trustpilot.com
Sep 30, 2025
A good experience
...
K
Kathi
trustpilot.com
Sep 30, 2025
Great
So far, my dogs have learned what the first modual described. Just...
E
Evan Driggs
trustpilot.com
Sep 30, 2025
Use Gigsalad or The Bash instead
Bark is a scam, for the guests and people listing their services. Imagine you go on Bark, lets say your looking for a magician. Before they even show...
Conclusion
Reviews show that Bark often succeeds at matching customers with capable professionals and that many users appreciate the platform’s ease of use and prompt communication. However, recurring criticisms focus on the platform’s pricing model for leads and mixed lead quality, with some professionals reporting poor returns or disputed credits. Consumers seeking fast quotes and responsive vendors frequently report positive outcomes; professionals should weigh lead costs and monitor lead quality. Consider testing the service with a small budget first and checking refund or dispute policies before buying larger credit packages.