Reviews show that Bark often succeeds at matching customers with capable professionals and that many users appreciate the platform’s ease of use and prompt communication. However, recurring criticisms focus on the platform’s pricing model for leads and mixed lead quality, with some professionals reporting poor returns or disputed credits. Consumers seeking fast quotes and responsive vendors frequently report positive outcomes; professionals should weigh lead costs and monitor lead quality. Consider testing the service with a small budget first and checking refund or dispute policies before buying larger credit packages.
Examples from available reviews (Dec 2021 – Feb 2026).
Bark connected them with caterers who provided outstanding service and dinner.
“they exceeded my expectations with the outstanding service they offered”
Reviewer reports price increases, many bad leads, and refused refunds.
“they refused to refund my credits.”
Responsive, timely communication led to next-day work completed professionally.
“Responsive and timely communication”
Reviewer accuses Bark of selling customer details and sending many unsolicited contacts.
“Bark is a scam”
Reviewers frequently praise the professionals Bark connects them with, citing professionalism, timely delivery and jobs completed to a high standard.
Several professionals report rising costs per lead, poor return on purchased credits and have called the platform no longer cost-effective.
Multiple users describe the site/app as easy to use and effective for quickly contacting professionals and booking work.
Reports are mixed: some praise the quality of work received, while others describe declining product/subscription quality or poor, mismatched leads.
Many reviewers note prompt, responsive communication from professionals and helpful follow-up; a smaller number cite poor support or unresolved issues.
Overall impressions vary: several positive matches and fast responses are reported, balanced by complaints about pricing, lead quality and refunds.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Reviewer claims Bark sends fake leads and offers no customer support.
“Totally FAKE. It’s a SCAM.”
Reviewer considers the site great for finding companies.
“A great site to fine companies.”
Reviewer received interesting but highly varied quotations in price and ability.
“very varied both in price and perceived abilities.”
Reviewer got quick, friendly, professional responses from seemingly genuine providers.
“very quick, friendly, professional responses”
Service was excellent and kept the reviewer informed throughout the work.
“Excellent service kept informed throughout the work being carried out”
Reviewer found the service helpful and beneficial.
“Helpful and beneficial”
Prompt callback, realistic assessment and reasonable quote; work scheduled but incomplete.
“Prompt call back.”
Team were very helpful, polite and demonstrated good workmanship.
“Very helpful and polite guys . God workmanship.”
It was very easy to obtain useful information and details.
“It was just so easy to obtain very useful info and detail”
Bryce responded quickly and provided efficient, pleasant assistance.
“Pleasant young man that was quite efficient in doing what was required.”
Platform made it easy to find a new cleaner.
“Easy to find new cleaner”
Reviewer had a great experience and thanks the provider.
“Great experience, thank you”
Reviewer likens Bark to a magnet attracting tradespeople.
“you are the magnet tradies are the steel bars”
Software efficiently responds quickly and easily to requests.
“Very efficient software that responds quickly and easily to requests”
Reviewer as a builder says platform sells fake leads and produced no replies.
“They sell you fake leads!”
Reviewer disappointed by toy quality and treats causing chewing and stomach issues.
“I have been a little disappointed in the toys sent.”
Mark Ross responded quickly, provided competitive quote and cleaned roof despite bad weather.
“Mark gave a competitive quote.”
Only one response was received and providers appeared poorly vetted and distant.
“Only one response, didn’t seem very well vetted”
Efficient response provided five companies to contact shortly after enquiry.
“they gave 5 companies to contact.”
Reviewer says they are losing money without finding work.
“I'm just losing my money without finding job”
Reviewer says Bark's lead price is now too expensive to continue.
“60pound for 2 leads is very expensive”
Provider followed up quickly and accommodated extra work, pleasing results.
“followed up very quickly after first contacting me.”
Platform was easy to use and helped contact a local dog trainer.
“It was easy to use”
Reviewer received many professional quotations and will use the platform again.
“I was very happy to receive so many professional quotations!”
Platform provides an easy way to contact clients.
“Easy way to contact clients”
Event team created a memorable, professional experience for the couple.
“they were professional, knowledgeable and easy to work with.”
All questions were answered in detail and staff were patient and polite.
“Answered all questions in detail.”
Reviewer found a route and did not need to follow through.
“Glad I found a route to do so”
Reviewer appreciates follow-up and plans to book soon.
“Not in a hurry but appreciate the follow up”
The app was easy to use and very helpful.
“Easy to use app, and very helpful. Thank you.”
Responsive, timely communication led to next-day work completed professionally.
“Responsive and timely communication”
They spoke on the phone and the reviewer is awaiting an email.
“Spoke on phone. I am waiting for email.”
Extensive communication, referrals and videos helped the reviewer assess capabilities.
“Lots of communication.”
Reviewer quickly found a professional and is very pleased with her.
“I managed to get a professional quickly and she is really good - very pleased”
Reviewer reports price increases, many bad leads, and refused refunds.
“they refused to refund my credits.”
Subscription boxes have declined in item quality and shipping packaging.
“anymore they're lacking in quality items.”
Submitting requirements led to quick responses and a booked job.
“got responses almost straight away.”
Reviewer reported a good experience.
“A good experience”
Dogs have learned the first module content; reviewer awaits equipment delivery.
“So far, my dogs have learned what the first modual described.”
Reviewer accuses Bark of selling customer details and sending many unsolicited contacts.
“Bark is a scam”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Bark is an online marketplace that connects customers with local service professionals across categories (e.g. events, trades, pet care). Customers describe a job and Bark matches or forwards that brief to relevant professionals, who can respond or bid. The platform is commonly used by both consumers seeking quoted services and professionals looking for new leads.