Reviews Analysed
21
We Collect & Analyse Reviews
Inkifi
Experiences & Reviews
Inkifi is a UK-based online photo printing and framing service that specialises in prints, framed products, collages and photo books. It offers web and mobile ordering, a range of print sizes (including custom dimensions) and delivery across the UK and internationally. People searching reviews typically want information on print quality, turnaround, customer support and value for money.
Overview & Key Metrics
Positive Sentiment
95%
Latest Review
21d
Overall Rating
4.8
Our Analysis
🎯
Service quality
Most reviewers report fast turnaround and reliable fulfilment; one report describes a delayed dispatch and unresolved order-change issues.
Share
Strong
21%
💰
Value for money
A few reviewers mention competitive pricing or discounts for larger items; there are too few comments to form a strong consensus.
Share
Mixed
2%
⚡
User experience
Ordering interfaces and the app are repeatedly described as easy to use, with simple upload/edit flows and straightforward custom-size options.
Share
Strong
21%
🔧
Product quality
Prints, frames and collages are frequently described as high quality, with consistent praise for paper stock, framing and finishing.
Share
Strong
25%
📞
Communication
Most mentions describe helpful customer service and responsiveness; one review reports repeated unanswered emails and a poor outcome.
Share
Strong
5%
⭐
Overall experience
The general impression across reviews is positive: customers return, recommend the service and cite satisfaction with final products.
Share
Strong
25%
Our Independent Methodology
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Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – September 2025).
Bad customer service
"I hate to be writing a negative review but as this company has ignored me for weeks and not contacted me back I have no choice. I made a rush order (t..."
Genie May
Trustpilot
Sep 30, 2025
Featured for: Detailed negative communication and wrong items
Beautiful wedding album
"I have used many other photo book companies but wanted something special for my wedding album. I was not disappointed. Inkifi was fantastic. I uploade..."
Jacqueline Reid
Trustpilot
Sep 30, 2025
Featured for: Shows value for money example
I'm so delighted with the Heart Moments…
"I'm so delighted with the Heart Moments collage that Inkifi created for my mum's 80th. All the photos came out in top quality and the heart is beautif..."
Susie W.
Trustpilot
Sep 30, 2025
Featured for: On-time delivery and user-friendly process
A very easy app to use
"A very easy app to use, quick service and fantastic quality. I was really pleased with my..."
M G
Trustpilot
Sep 30, 2025
Featured for: Easy app use, quick service, quality
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
B
BOByrne
trustpilot.com
Sep 30, 2025
Easy to navigate-specialty sizes +
This site is easy to navigate. I needed an odd size (small) set of pictures as I made a memory board of passed classmates for...
S
Sophie Hawkins
trustpilot.com
Sep 30, 2025
Perfect
The quality frame and photos were excellent! Like with buying anything online you always wonder what it’s actually going to turn out and you spend hou...
G
Genie May
trustpilot.com
Sep 30, 2025
Bad customer service
I hate to be writing a negative review but as this company has ignored me for weeks and not contacted me back I have no choice. I made a rush order (t...
A
A Cutler
trustpilot.com
Sep 30, 2025
Super impressed by the quality of the…
Super impressed by the quality of the prints, and the ordering proc...
S
Susie W.
trustpilot.com
Sep 30, 2025
I'm so delighted with the Heart Moments…
I'm so delighted with the Heart Moments collage that Inkifi created for my mum's 80th. All the photos came out in top quality and the heart is beautif...
L
Liz Lantz
trustpilot.com
Sep 30, 2025
Gorgeous montage poster
I’m so happy with the montage poster I got- it’s absolutely gorgeous. It was easy to order and create. I had an existing frame and Inki...
M
M G
trustpilot.com
Sep 30, 2025
A very easy app to use
A very easy app to use, quick service and fantastic quality. I was really pleased with my...
L
Lauren Hodgetts
trustpilot.com
Sep 30, 2025
Quick, easy and quality
Photos came really quick, ordering was easy and the quality was great....
M
Maria Corcodel
trustpilot.com
Sep 30, 2025
I am such a perfectionist when it comes…
I am such a perfectionist when it comes to decorating my house, and always seek to everything aesthetic, and I couldn’t do that without...
j
jackie harvey
trustpilot.com
Sep 30, 2025
Great service and absolutely brilliant…
Great service and absolutely brilliant product. I was lucky enough to purchase when a discount was runni...
J
Jo Smart
trustpilot.com
Sep 30, 2025
Really easy process from start to…
Really easy process from start to finish. Gre...
I
IM
trustpilot.com
Sep 30, 2025
Fantastic service and prints.
Fantastic service and prints. Delivery was really quick and the quality of the prints was brilliant. I o...
m
mrs Sue Smith
trustpilot.com
Sep 30, 2025
Excellent service
Excellent service. All prints are very good. The size is idea...
S
Stephen Davies
trustpilot.com
Sep 30, 2025
Excellent quality
Excellent quality, fast service and perfect attention to detail. Will...
J
Jackie
trustpilot.com
Sep 30, 2025
Just what I needed
I needed to have small prints for my child's baby book and I searched who does that and came across this site. I'm slightly paranoid of getting scamme...
R
Rebecca Cox
trustpilot.com
Sep 30, 2025
Fab prints and easy to use!
It was really straightforward and the prin...
S
Sarah
trustpilot.com
Sep 30, 2025
Best photo printing company!
I first discovered Inkifi about 6 years ago while I was looking for a company to print repro-style photos for our wedding. Since then, Inkifi has beco...
T
Tanya
trustpilot.com
Sep 30, 2025
A fast and easy way to get good quality…
A fast and easy way to get good quality picture...
S
Sharon
trustpilot.com
Sep 30, 2025
I made my order on a whim
I made my order on a whim. I was so pleased with my order I placed a second one immediately. I would h...
J
Jacqueline Reid
trustpilot.com
Sep 30, 2025
Beautiful wedding album
I have used many other photo book companies but wanted something special for my wedding album. I was not disappointed. Inkifi was fantastic. I uploade...
Conclusion
Reviews of Inkifi show consistent praise for print and framing quality, with many customers noting easy ordering and quick delivery. The mobile app and custom-size options are frequently mentioned as user-friendly. A small number of reviews cite communication or order-handling problems; if you have a time-sensitive or customised order, confirm dispatch details in advance. For shoppers comparing providers, sample prints or small orders can help verify paper stock and framing before larger purchases.