Reviews show a clear pattern of responsive customer service and an accessible website, with many users recommending Treedom for gifting or donating trees. Multiple reviewers cite fast support, quick problem resolution and simple site workflows as reasons for repeat purchases. At the same time, a small but vocal group raises concerns about verification of individual trees, photo repetition and requests for GPS or plantation lists. Consumers who prioritise transparency should ask Treedom for specific planting evidence before purchasing; those focused on ease of use and customer support will find many positive experiences in the reviews.
Examples from available reviews (Oct 2022 – Feb 2026).
Reviewer alleges lack of transparency and doubts authenticity of tree photos.
“The business isn't trustable, only a lot of marketing.”
Reviewer cannot see tree progress and received only one uncertain photo.
“It is impossible to see the progress of your tree.”
Customer service efficiently corrected my linked email address with professionalism.
“She resolved the issue quickly and with great professionalism.”
Projects are wonderful; site is clear and support was efficient.
“Their projects are wonderful, giving hope for the future.”
Most reviewers describe prompt, courteous and effective customer service; a small number raise broader trust or transparency concerns.
Opinions vary: some users cite low‑cost planting options and repeat purchases, while a few question overall value and pricing transparency.
Several reviewers call the website accessible and easy to use; a minority report difficulty tracking trees and unclear progress information.
Few reviews address planting quality: some praise local work, while others allege repeated photos and doubt the authenticity of individual tree records.
Many reviewers note fast, clear support and useful updates; a minority report limited photos, unanswered information requests or unclear follow‑up.
Most reviewers report a positive overall experience and recommend Treedom; a small subset express distrust and ask for clearer verification.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Customer service efficiently corrected my linked email address with professionalism.
“She resolved the issue quickly and with great professionalism.”
Reviewer values affordable tree options and gives trees as gifts yearly.
“there are trees you can plant for less than $20!”
Reviewer alleges lack of transparency and doubts authenticity of tree photos.
“The business isn't trustable, only a lot of marketing.”
Reviewer cannot see tree progress and received only one uncertain photo.
“It is impossible to see the progress of your tree.”
Reviewer finds the idea great and experience easy.
“Great idea easy expercience”
Customer praises courtesy, kindness and efficiency; calls it a perfect gift.
“Courtesy, kindness, efficiency.”
Team trimmed and removed palms, did outstanding work and cleaned up.
“Did an outstanding job and then cleaned up.”
Reviewer appreciates the concept of donating trees.
“I love the idea of donating trees!”
Service responded quickly and resolved problems.
“Perfect, fast respond and solving problems.”
Reviewer describes their experience as excellent.
“Excellent!”
Reviewer describes their experience as fantastic.
“Fantastic!”
Reviewer received a refound in less than 24 hours.
“Refound in less than 24h!”
Support for organising the Kenya visit was very good and inspiring.
“The support for organising the visit was very good.”
Platform enables adoption and gifting with fast, efficient customer service.
“fast and efficient customer service.”
Reviewer thanks company for substantial help.
“You helped me a lot!”
Reviewer praises the efficiency and kindness.
“Complimenti per l'efficienza e la gentilezza.”
Company solved the problem quickly and with courtesy.
“They solved my problem quickly and gently!!!”
Customer service was fast and sharp; reviewer praises the job.
“Customer Service fast and sharp.”
Reviewer appreciates the great concept behind it.
“Great concept!”
Projects are wonderful; site is clear and support was efficient.
“Their projects are wonderful, giving hope for the future.”
I recently had the pleasure of experiencing Treedom and I must say, it was a wonderful experience. As someone who is passionate about environmental conservation, I was thrilled to learn that I could plant or gift a tree with Treedom and make a positive contribution towards creating a greener future.
What stood out to me most about Treedom was the vast variety of species available for planting or gifting. The website provides useful information on each species, including their individual benefits towards the environment and society. It made choosing which tree to plant an informative and personal decision.
Once my tree was planted, I received regular updates online regarding its growth progress through pictures taken at intervals by local farmers hired by Treedom for this purpose. This added a more personalized aspect to my experience with Treedom.
Overall, I would highly recommend anyone interested in making a difference in our world to consider using Treedom for either planting or gifting trees as thoughtful presents while receiving all the progress updates along the way.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Treedom is an Italian tree‑planting platform that lets individuals and organisations plant, adopt or gift trees online. The service partners with local farmers and presents tree profiles with planting details, photos and unique identifiers so buyers can follow projects remotely. Founded in the 2010s and headquartered in Florence, Treedom positions itself as a digital intermediary between donors and on‑the‑ground planting initiatives.