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Tyre Shopper
Reviews & Experiences

The review set shows recurring problems with fitting quality, appointment reliability and complaint resolution. Multiple customers report damaged or incorrect fittings, delayed or cancelled appointments, and difficulty obtaining responses or refunds. A minority of reviews describe prompt, polite mobile fitters and tyres in good condition. Consumers should confirm fitting arrangements, check tyre age and fit on delivery, document any damage with photos and keep correspondence when booking or disputing charges.

Overview & Key Metrics

Review count
21
Sources
trustpilot.com, Collected.reviews
Last updated
October 2025

What reviewers often mention

🎯

Service quality

Most reviewers report poor fitting or cancelled appointments, frequent wheel damage and inconsistent fitter workmanship.

💰

Value for money

Several reviewers report poor value due to premature tyre faults, unhonoured price guarantees or unexpected extra charges; a few note low prices.

User experience

Many reviewers describe booking problems, website or ordering errors, long waits and appointment cancellations affecting convenience.

🔧

Product quality

Reports include old or incorrect tyres fitted and premature tyre cracking; a minority of reviews report tyres arriving in good condition.

📞

Communication

Numerous reviews cite slow or no responses to complaints, confusing messages and lengthy phone waits from support channels.

Overall experience

Overall, reviewers more often report negative experiences—damage, delays and poor complaint handling—though a small number report satisfactory service.

All Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025

M
Mark Sims
trustpilot.com Sep 30, 2025

Absolutely shocking mobile tyre service - avoid at all cost. My partner had four tyres fitted on her car outside our house – the tyre fitter managed t...

M
Ms Joanne Porter
trustpilot.com Sep 30, 2025

Terrible Mobile Tyre Fitting Service - Do not Use - 16/09/2025 I purchased 4 new tyres from TyreShopper.Co.uk I couldn’t arrange for them to be fitted online at my local Halfords garage as the website w...

L
Lee Raitt
trustpilot.com Sep 30, 2025

Purchased 4 new tyres. Prior to fitting I emailed the customer service as I had found them at a cheaper price. The T&C’s on the website allow for 48ho...

M
Martin
trustpilot.com Sep 30, 2025

I booked Tyre Shopper to change two front tyres and they subsequently booked my order and took my money to do the work two days later. However the nex...

D
Debora
trustpilot.com Sep 30, 2025

Cracked tyres - Bought 4 x avon tyres at a cost of £415.96 in June 2024 just had car mot'd advisory all four tyres cracking in tread contacted tyres shopper' we don't...

D
Dave Harriott
trustpilot.com Sep 30, 2025

Bought my new tyres in October 2024. Halfords mobile fitting service came to fit my tyres. The tyre fitter chipped and scratches my alloy rims. I comp...

E
E. Capes
trustpilot.com Sep 30, 2025

Tyres no show. - Four tyres ordered for fitting in two days time. Confirmation email & text reminding me to be on time etc. On fitting day wait...

J
Joshua Slark
trustpilot.com Sep 30, 2025

Avoid at all costs - scammers! - Order 4 x Dunlop tyres to be fitted. On the day of fitting received a call saying the tyres hadn't arrived in time and therefore I had to rebook for a...

d
darren smith
trustpilot.com Sep 30, 2025

Had 4 new tires fitted today while I was at work on further inspection noticed they are already over a year old ( also they fitted di...

J
Jamie Wilkes
trustpilot.com Sep 30, 2025

AVOID AVOID AVOID. Have used tyre shopper multiple times over a good few years for tyres for mine,my wife's and sons cars and have previously received...

T
Ted
trustpilot.com Sep 30, 2025

Price good. National Tyres service poor - The price offered by tyre shopper is good. But the service from the fitters, National Tyres (now Halfords group) changed since I last went . I wanted...

A
Anthony Amos
trustpilot.com Sep 30, 2025

TyreShopper, best not to deal with. - TyreShopper emailed an offer of 10% discount on my next order. When I tried to place an order online and use the discount the code was not recognised....

S
Simon Ingram
trustpilot.com Sep 30, 2025

Impossible to contact customer service - With reference to Order 8684063. No complaints about the fitting of the tyres. However the mobile fitter from the National Luton branch drove his van...

R
Rik
trustpilot.com Sep 30, 2025

Fitted old tyres and impossible to get hold of to sort - Turned up to my house to fit 2 tyres while I was at work. When I got home I checked and they had fitted 2 tyres which were well over 2 years old. Trie...

K
Karl Andrew
trustpilot.com Sep 30, 2025

Excellent service. Tyre fitter rang me a couple of hours before appointment to see if I was home as he was in the area, I wa...

T
Thomas cseke
trustpilot.com Sep 30, 2025

Mobile tyre fitter rude!!! - Mobile tyre fitting delayed, I said nothing. Was rebooked for next today. Today the mobile tyre fitting van showed up, did not call just sent a text :...

C
Caroline
trustpilot.com Sep 30, 2025

Awful practices - don't use - If I could give no stars, I would! Very long standing Tyre Shopper customer, but no more. Attempted to buy 2 tyres today and after returning to site t...

R
Ryan
trustpilot.com Sep 30, 2025

Terrible experience - 08/03/25 Fitted wrong tyre size causing a fault code to appear on my car for a speed sensor. Investigating it fully, it was caused by the readings bei...

L
Lee Jones
trustpilot.com Sep 30, 2025

8 days to get 2 tyres… - Ordered 2 tyres for wife’s car booked in 2 days later, arrived at garage to find they hadn’t been delivered , contacted customer service to be told th...

N
Nick Moore
trustpilot.com Sep 30, 2025

Disappointing service - I’ve used Tyre Shopper in the past and have been fairly happy with the service but not this time! Ordered and paid for four tyres to be fitted at my h...

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.

About Tyre Shopper

Tyre Shopper is a UK online tyre retail and comparison platform that lets consumers search for and buy tyres and arrange fitting. It typically offers delivery and fitting options through third‑party garages and mobile fitters rather than in‑house installation. People reading reviews often seek information about fitting quality, delivery reliability and post‑sale support.