Many customers mention fast, friendly tyre fitting and technicians who are ready to help. Online booking and competitive prices come up often as positives. Several reviews describe poor communication, missed appointments, and billing disputes. Fewer reports mention the wrong tyres being fitted and wheels being damaged during fitting.
Examples from available reviews (Sep 2021 – Mar 2026).
Friendly staff replaced both rear tyres within half an hour same day.
“Both rear tyres replaced in half hour and same day service with the tyres that I wanted”
Paid for a mid-range tyre but was fitted with a budget tyre.
“Paid for a mid-range tyre but a budget one was fitted”
Paid for wheel alignment which couldn't be done and refund not processed.
“I have yet to receive a response to my call and email or any refund.”
Wheel damaged during fitting and staff denied responsibility despite inspections.
“Damage the wheel using a lazy crowbar technique getting the tyres on and denied the damage!!!”
Many reviews describe on-time, efficient fitting, with technicians sorting problems when customers arrive. Several branches get praise for same-day replacements and quick turnaround. A smaller number mention delays, double bookings, or being turned away.
Many customers point to competitive prices and price matching at the counter. Multiple complaints say they were charged more than the online price or had to pay extra at fitting. A smaller group alleges they received lower-grade tyres than they paid for.
Reviewers often like the online booking process and how easy it is to schedule an appointment. In-branch visits are frequently described as organised, with adequate parking and helpful staff. A few users report long waits before their car was taken in.
Several reviews mention careful, knowledgeable fitters and fitting done properly. Specific reports describe the wrong tyre specification, damaged rims, and lost wheel nut keys. These issues appear less often, but customers affected describe them as serious.
Multiple reviewers say they were not warned in advance about stock issues and that calls or emails went unanswered. Several accounts describe staff as abrupt or disengaged when problems come up. Some complaints say promised refunds or warranty work were not completed.
Reviews show a clear split: many very satisfied visits alongside several serious one-star complaints. Positive experiences focus on speed, helpful staff, and smooth booking. Negative experiences focus on poor communication, billing disputes, and occasional damage or incorrect fitting.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (20) · Reviews (1) · Quotes shortened · As of: March 2026
Checked and fixed slow puncture; staff went above and beyond.
“Went above and beyond, super speedy and service with a smile.”
Quick efficient fitting; staff spotted wrong tyres' speed rating and corrected it.
“but they spotted the error and arranged for the correct ones to be delivered.”
Tyres fitted at the promised time and charged as quoted.
“They put the tyres on my car at the time they said they would”
Staff helped order tyres online and reviewer will return.
“he helped me order my tyres, I’m very grateful to him.”
Staff accommodated drop-off and pick-up; reviewer praises value and will return.
“I was allowed to drop my car off before my appointment time and pick it up after I finished work.”
Friendly staff replaced both rear tyres within half an hour same day.
“Both rear tyres replaced in half hour and same day service with the tyres that I wanted”
They provided great service to the customer.
“Great service”
Staff were friendly and helpful.
“Friendly and helpful staff”
Paid for wheel alignment which couldn't be done and refund not processed.
“I have yet to receive a response to my call and email or any refund.”
Outstanding service and great price; reviewer would recommend.
“Outstanding service great price would definitely recommend and we'll definitely use again”
Prepaid appointment but waited 45 minutes before car taken in.
“Had to wait 45 minutes before my car was even taken in”
Crawley staff were helpful and professional and did a great job.
“The staff at the crawley branch were very helpful and professional great job well done.”
Braintree branch consistently friendly, honest and easy to book appointments.
“Always fairly easy to use and quick to get appointment”
Paid for a mid-range tyre but was fitted with a budget tyre.
“Paid for a mid-range tyre but a budget one was fitted”
Easy online ordering and booking; they accommodated a short-notice change.
“Easy to order online and book fitting appointment in”
Tyres not delivered at appointment; eventually fitted later after phone call.
“Arrived too get my new tyres fitted but they haven't been delivered.”
Fitters were knowledgeable and careful, though workshop conditions were poor.
“The tyre fitters were very good and knowledgeable.”
On time, efficient, and completed work promptly.
“On time /efficient / no small chat/ done in good time !”
Rob and team went the extra mile to ensure road safety.
“Rob and his crew go that extra mile to make sure you are safe on the road thanks”
Plenty of parking, well organised, helpful staff; reviewer will return.
“Plenty of parking, everything was planned, no stress no surprises.”
Refused service for being two minutes late despite heavy rain traffic.
“I was refused service as I missed my appointment window by literally two minutes.”
Good service with friendly staff.
“Good service friendly staff.”
No wait, great service; reviewer will use again.
“No wait great service definitely use agsin”
First class service, best price; fitting appointment kept to time.
“First class service. Best price.”
Helpful staff worked hard and reviewer was very happy.
“Staff were very helpful and works very hard.”
Polite staff and appointment was on time.
“Polite staff. Appointment was on time.”
Found lowest market price and very good workmanship; will buy again.
“Lowest price in the market for best tv branded tyres.”
Work on tyre replacement was delayed while another job was prioritised.
“It took quite a while for the work to commence on my tyre replacement!”
They sorted the flat tyre early so we could catch the ferry.
“They sorted it early for us so we could be on our way to catch the ferry.”
Great service and competitively priced.
“Great service and very keenly priced.”
Team were very friendly and efficient at the Rooksley branch.
“Team in Rooksley, Milton Keynes were very friendly and efficient.”
Cameron changed two tyres quickly; reviewer impressed by his skill.
“Speedy change of 2 tyres by Cameron.”
Easy online tyre selection and booking; helpful knowledgeable fitting team.
“Easy to pick and book for tyres to be fitted on line.”
A cheerful and speedy service.
“Cheerful, speedy service.”
Matched price and provided timely service with little waiting.
“Good price match with timely service - little waiting time”
Seamless experience, great price and professional fitting technique.
“Seamless to perfection Great price”
Online ordering was easy but in-store staff were disengaged and inattentive.
“Online ordering was easy and seamless but in store at the Huddersfield branch was frankly disappointing.”
Very quick and easy service provided.
“Very quick and easy service”
Helpful and professional staff; reviewer would recommend.
“Went for new tyre today everybody was so helpful and very professional would recommend”
Tyres much cheaper than elsewhere; fitted at arranged time.
“Far cheaper for my tyres compared to anywhere else (Bridgestones) fitted at the time arranged, booked online. Very happy”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Just Tyres is a UK tyre retailer and fitting service with local fitting centres. It sells tyres online and lets customers book in-branch fitting appointments. Services typically include tyre fitting, puncture repairs, wheel balancing, and wheel alignment. Customers can book online or by phone, then visit a nearby centre for installation. The business fits a range of tyre sizes for common cars and light commercial vehicles.