Customers often praise fast delivery, correct orders, and competitive tyre prices. Many also say the website and booking process are easy to use. Some complaints describe missing or incorrect tyres and refunds that were delayed or not paid. Several reviews also mention customer support not responding when issues come up.
Examples from available reviews (Jun 2019 – Mar 2026).
Professional, helpful staff and fast, reliable tyre fitting service.
“Overall and fast and reliable service.”
Website makes tyre selection easy with a wide choice and delivery options.
“Easy to choose tyres of my liking”
Received an entirely wrong tyre model and has had no response.
“I received a Kleber Dynaxer HP4 225/50R15”
Order lacked tracking and the company was unresponsive and unreachable.
“No one has ever answered any of my calls.”
Many reviews mention quick fitting appointments and dependable fulfilment. Repeat customers and driving instructors point to helpful staff and correct deliveries. A small number of reviews describe a missing tyre that was sorted out after contacting support.
Many customers describe the prices as competitive and the overall value as good, including free or reasonably priced delivery. Some buyers say they were quoted higher prices after ordering or were told the depot had shortages. A few complaints mention online prices being cancelled without a refund.
Reviewers often say the website makes it easy to choose tyres and understand delivery options. Several customers report deliveries arriving on the expected day. Only a small amount of feedback mentions problems using the site.
Many buyers say the tyres matched what they ordered and delivered a smooth ride. Multiple reviews report serious issues, including the wrong model, dusty or older-dated tyres, and incomplete deliveries. These complaints appear alongside the positive quality feedback.
Many negative reviews describe support that does not respond, calls that go unanswered, and refunds that take too long. Several customers say orders never arrived or arrived incomplete, and that follow-up attempts did not work. Few reviews mention fast replies, making responsiveness a clear weak spot.
Reviews split sharply between many five-star ratings for delivery, service, and price and multiple one-star ratings focused on missing items and refunds. Positive feedback centres on speed and correct fulfilment. Negative feedback centres on communication failures and order or product mistakes.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (26) · Reviews (6) · Reviews (1) · Quotes shortened · As of: March 2026
Received mismatched, older-dated tyres and faced difficult returns.
“I received tyres with very different and old DOT numbers (one from 2022 and one from 2023).”
Company refused to honour an online sale and has not refunded payment.
“they declined to honour the sale as they said they had 'made a mistake' with their online pricing.”
Found the tyre cheapest and delivery met the estimate.
“Cheapest bid found for this tyre anywhere even with delivery cost.”
Company claimed depot shortage then offered the tyre at higher price.
“they sent me an e-mail stating that the tyre type is sold out on certain depot's but it is available on their other depot's but at different (higher) price.”
Website makes tyre selection easy with a wide choice and delivery options.
“Easy to choose tyres of my liking”
Service was fast and reliable.
“Fast and reliable service”
Professional, helpful staff and fast, reliable tyre fitting service.
“Overall and fast and reliable service.”
Excellent service; customer has used and will use again.
“Excellent service have used before and will definitely use again in the future!”
One missing tyre required a call but customer service resolved it.
“they sorted it out without any issues.”
Reviewer expresses thanks with repeated punctuation.
“thank you++++++++++”
Smooth ride, great tyres and fast delivery praised by customer.
“Super smooth, great tyres and seller, and fast delivery 5 ⭐️⭐️⭐️⭐️⭐️ 👍”
Repeat buyer is very happy with their purchases.
“I bought two times i am very happy”
Tyres were good value and delivered on the expected day.
“Good prices, tyres delivered on the day expected, will buy from here again”
Multiple tyres missing and customer service unresponsive during nearly month-long delay.
“I'm without the tire, without the money”
Quick delivery and great value tyres with good service.
“Quick delivery great value tyres ,great service .”
Reviewer reports very good service being provided.
“Very good service”
Tyres never arrived and company is unresponsive to refund requests.
“Company never send them to me.”
All good; reviewer gives a five-star rating.
“All good, 5 stars all round”
Driving instructor praises quick, correct delivery and lower prices.
“Quick and correct delivery.”
Good products, very good value and prompt delivery.
“Great products and very good value for money.”
Great service and prices; delivery met the expected timescale.
“Delivered within the timescale.”
Good quality tyres were delivered on time.
“Good quality tyres and delivered on time.👍”
Quick delivery and a great tyre; customer would buy again.
“Quick delivery, great tyre, would buy again”
Competitive pricing with excellent delivery and a recommended business.
“Competitive price. Excellent delivery service.”
Tyre out of stock and refund issued as store credit; calls unanswered.
“I’m stuck without a tyre and the money.”
Tyres consistently arrive on time and match the order.
“As always tyres arrives on time and exactly what's ordered..”
Tyres not delivered and no refund; customer service was evasive.
“I have not received the tires I ordered”
Order lacked tracking and the company was unresponsive and unreachable.
“No one has ever answered any of my calls.”
Received an entirely wrong tyre model and has had no response.
“I received a Kleber Dynaxer HP4 225/50R15”
Only three tyres were delivered instead of the four ordered.
“Brought 3 tires instead of bought 4”
Order issues and returns occurred, but the refund has still not arrived.
“Goods still not refunded despite them having had tyres in their possession for nearly 2 weeks.”
I recently purchased tyres from Tyres Pneus Online, and I must say that I had a wonderful experience with them. Their vast collection of low-cost tyres is truly remarkable. Alongside Michelin, they have other major brands ensuring excellent quality products for cars, 4x4s as well as motorcycles and scooters.
The prices offered by them are unbeatable in the market, which makes them the go-to option for customers on a budget looking for reasonably priced options without having to compromise quality. The team at Tyres Pneus Online is polite and professional; their customer service was exceptional throughout my order process.
My tyres were delivered promptly after placement of the order with free delivery. They also offer local fitting options which guarantee safe installation of your new components to make sure getting back on track quickly without delay or disruptions.
Overall, it has been an exemplary experience ordering from Tyres Pneus Online; they won me over with their outstanding prices, great tyre selection and prompt deliveries along with hassle-free installations 'if chosen'.
Only two of four tyres arrived; some were wrong and dusty, refund delayed.
“they sent me two tyres out of four”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Pneus Online sells tyres online and lets shoppers browse by size, model, and specification. Each product page shows tyre size plus load and speed ratings, along with the price. Customers can order tyres for delivery and book fitting appointments online. The site includes online checkout and standard support options such as phone and email. Information pages cover tyre brands, seasonal choices, and basic fitting guidance.