Reviews Analysed
21
We Collect & Analyse Reviews
Pneus Online
Experiences & Reviews
Pneus Online is an online tyre retailer that lists tyres for cars, 4x4s and motorcycles and typically offers delivery and fitting partner options. People searching reviews often want to verify delivery reliability, stock accuracy, customer support and tyre fitment quality before ordering.
Overview & Key Metrics
Positive Sentiment
86%
Latest Review
13d
Overall Rating
4.3
Our Analysis
🎯
Service quality
Most reviewers praise prompt delivery, polite staff and reliable fitters; a minority report missing items, long fulfilment delays and late responses during problems.
Share
Strong
30%
💰
Value for money
Many customers note competitive prices and good perceived value; a smaller group report payment, refund or credit issues after stock or fulfilment problems.
Share
Mixed
17%
⚡
User experience
Reviews give little explicit feedback on website or checkout usability; reviewers focus mainly on delivery, price, product and communication instead of UX.
Share
Mixed
0%
🔧
Product quality
Several reviewers report tyres arrived as ordered and of acceptable quality; there are no recurring complaints about tyre performance in these reviews.
Share
Strong
10%
📞
Communication
Communication is inconsistent in the reviews: some praise helpful phone support and staff, while others describe slow or missing email/WhatsApp replies.
Share
Mixed
10%
⭐
Overall experience
Most reviewers give a positive overall impression driven by price and delivery; a minority report serious fulfilment or refund issues that harmed satisfaction.
Share
Strong
33%
Our Independent Methodology
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Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (April 2022 – September 2025).
Tyre Shopping Made Easy!
"I recently purchased tyres from Tyres Pneus Online, and I must say that I had a wonderful experience with them. Their vast collection of low-cost tyres is truly remarkable. Alongside Michelin, they have other major brands ensuring excellent quality products for cars, 4x4s as well as motorcycles and scooters. The prices offered by them are unbeatable in the market, which makes them the go-to option for customers on a budget looking for reasonably priced options without having to compromise quality. The team at Tyres Pneus Online is polite and professional; their customer service was exceptional throughout my order process. My tyres were delivered promptly after placement of the order with free delivery. They also offer local fitting options which guarantee safe installation of your new components to make sure getting back on track quickly without delay or disruptions. Overall, it has been an exemplary experience ordering from Tyres Pneus Online; they won me over with their outstanding prices, great tyre selection and prompt deliveries along with hassle-free installations 'if chosen'."
Jedediah
Collected.reviews
Apr 18, 2022
Featured for: Detailed positive: price, delivery, fitment
Highly recommend and extremely impressed
"Had to ring these guys on a Monday morning. Honestly very professional and honest. The boss on the phone was very nice and friendly but more than that..."
Orla Jane OConnor
Trustpilot
Sep 30, 2025
Featured for: Positive service and fitter praise
Nightmare
"Order 2025/PT-5330228 placed on 08/06/2025 consists of 8 tires: - West Lake Z 107 205/55 R16 91 V: Delivery within 24 to 72 hours - Bridgestone Turanz..."
Luis Abreu Ferreira
Trustpilot
Sep 30, 2025
Featured for: Lengthy complaint: delivery and communication
Bought a tyre online that was…
"Bought a tyre online that was supposedly in stock. I got an email then telling me it’s not in stock so they are giving me my money ba..."
George
Trustpilot
Sep 30, 2025
Featured for: Stock issue and refund complaint
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Filter by Source
Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
O
Orla Jane OConnor
trustpilot.com
Sep 30, 2025
Highly recommend and extremely impressed
Had to ring these guys on a Monday morning. Honestly very professional and honest. The boss on the phone was very nice and friendly but more than that...
M
MR T DEHARA
trustpilot.com
Sep 30, 2025
Tyres
Excellent service have used before and...
A
Andrew Fordham
trustpilot.com
Sep 30, 2025
Great price and service.
Ordered two tires, one was delivered a few days after the first bu I had to phone custome...
i
i am not robot
trustpilot.com
Sep 30, 2025
thank you++++++++++
...
A
Aidy Howe.
trustpilot.com
Sep 30, 2025
Super smooth!
Super smooth, great tyres and selle...
M
Murat Nalcakan
trustpilot.com
Sep 30, 2025
I bought two times i am very happy
I bought two time...
M
MR GLENN WATSON
trustpilot.com
Sep 30, 2025
Tyre purchase
Good prices, tyres delivered on the d...
L
Luis Abreu Ferreira
trustpilot.com
Sep 30, 2025
Nightmare
Order 2025/PT-5330228 placed on 08/06/2025 consists of 8 tires: - West Lake Z 107 205/55 R16 91 V: Delivery within 24 to 72 hours - Bridgestone Turanz...
M
Mr Lynden Coombes
trustpilot.com
Sep 30, 2025
Quick delivery great value tyres ,great…
Quick delivery great val...
G
Gokhan Coskun
trustpilot.com
Sep 30, 2025
Very good service
...
M
Marcin W
trustpilot.com
Sep 30, 2025
Ill order tyres
Ill order tyres. Company never send them to me. After 4 weeks. Still have no...
H
Hugh Thomson
trustpilot.com
Sep 30, 2025
All good
...
G
Gavin House
trustpilot.com
Sep 30, 2025
I buy a lot of tyres being a driving…
I buy a lot of tyres being a driving instructor. So much better than Tyreleader who deliver the wrong tyres and th...
C
Colin Holmes
trustpilot.com
Sep 30, 2025
Great products and very good value for…
Great products and very good value for money. Deliver...
C
Caroline
trustpilot.com
Sep 30, 2025
Great service and great prices
Great service and great prices. Delivered with...
G
Graham Horne
trustpilot.com
Sep 30, 2025
Good quality tyres and delivered on…
Good quality tyres an...
c
customer
trustpilot.com
Sep 30, 2025
Quick delivery
Quick delivery, great...
T
Tadeusz Bobrowicz
trustpilot.com
Sep 30, 2025
Competitive prices.
Competitive price. Excellent delivery service. A well run and establish...
G
George
trustpilot.com
Sep 30, 2025
Bought a tyre online that was…
Bought a tyre online that was supposedly in stock. I got an email then telling me it’s not in stock so they are giving me my money ba...
I
Ilze Plumite Dos Santos
trustpilot.com
Sep 30, 2025
As always tyres arrives on time and…
As always tyres arrives on tim...
Conclusion
Reviews show a clear pattern: many customers report competitive prices, timely delivery and satisfactory tyres, while others report serious issues with stock, delivery and refunds. Positive accounts often mention quick deliveries, helpful phone support and straightforward fitting options; negative accounts describe missing items, delayed refunds and slow or absent email/WhatsApp replies. If you need tyres urgently, consider confirming stock and delivery windows by phone and keep proof of communications. For larger or time-sensitive orders, check return/refund policies and preferred contact channels before purchase.