Reviews Analysed
21
We Collect & Analyse Reviews
Euro Car Parts
Experiences & Reviews
Euro Car Parts is a UK automotive parts distributor and retailer offering an online catalogue and nationwide branches. The business supplies replacement parts, batteries, tools and consumables to both trade and retail customers, and provides options such as online ordering with collection and home delivery. Consumers often search for Euro Car Parts for part fitment information, store availability and warranty or returns policies.
Overview & Key Metrics
Positive Sentiment
62%
Latest Review
13d
Overall Rating
3.5
Our Analysis
🎯
Service quality
Many reviews praise helpful in‑store staff, quick collection and fast delivery; several report late deliveries and inconsistent handling.
Share
Mixed
31%
💰
Value for money
Several reviewers cite competitive prices and occasional significant savings; a minority report items as overpriced or poor warranty value.
Share
Mixed
9%
⚡
User experience
The website and online ordering are repeatedly described as clear and easy, with straightforward vehicle selection and smooth collection.
Share
Strong
7%
🔧
Product quality
Product reports are mixed: well‑packed, correctly fitting parts for some; wrong sizes, early failures and warranty disputes for others.
Share
Mixed
10%
📞
Communication
Some customers note timely order updates and helpful staff; others describe tracking gaps, missed deliveries and difficulty contacting support.
Share
Mixed
12%
⭐
Overall experience
Reviews show a split: many repeat customers praise staff, speed and prices; a notable group report delivery, fit or warranty problems.
Share
Mixed
31%
Our Independent Methodology
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Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (July 2022 – September 2025).
Positive Experience Shopping With Euro Car Parts
"Euro Car Parts is an excellent car parts supplier that I would recommend to anyone looking for quality parts at affordable prices. The website is easy to use, and ordering online was a breeze. The best thing about Euro Car Parts is their FREE UK delivery service; it made my shopping experience even more pleasant. I had purchased some brake pads and oil filters from them recently, and I received everything in just two days. Everything was packed neatly with no damage whatsoever. The brake pads fit perfectly into my car, which definitely improves the braking system’s overall performance. What's great about Euro Car Parts? Their catalogue has almost every part you need for your vehicle regardless of make or model, making them a one-stop-shop for all your needs related to car replacement parts. Another advantage of buying from this seller besides fast delivery and a broad selection of various auto products is there wide network across the country so local pickup can be very convenient should you prefer it. All in all, I am impressed with my purchase and will definitely use Euro Car Parts again whenever needed!"
Sabryna Reichert
Collected.reviews
Jul 23, 2022
Featured for: Detailed positive: delivery, fit, catalogue
Replacing a battery under warranty.
"Replacing a battery under warranty was such a pleasant experience, Harrison really put me at ease and was very rea..."
robert spooner
Trustpilot
Sep 30, 2025
Featured for: Warranty replacement; praised staff assistance
Terrible delivery service paid for part…
"Terrible delivery service paid for part it said order now within four hours and get it next day delivery three days later it still ha..."
Nigel
Trustpilot
Sep 30, 2025
Featured for: Complained about delayed next‑day delivery
Bad customer service product
"Extremely disappointed with Euro Car Parts. Bought an Enzo injector which failed after just 16 months. For such a costly, reputable part, this is comp..."
Emily Mcintosh
Trustpilot
Sep 30, 2025
Featured for: Injector failed; warranty refused
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
D
David Mycroft
trustpilot.com
Sep 30, 2025
Good price good service
...
J
Josh
trustpilot.com
Sep 30, 2025
I haven’t revived my order!
...
N
Nigel
trustpilot.com
Sep 30, 2025
Terrible delivery service paid for part…
Terrible delivery service paid for part it said order now within four hours and get it next day delivery three days later it still ha...
A
Anthony Wheatman
trustpilot.com
Sep 30, 2025
Do not buy tools from euro car parts as…
Do not buy tools from euro car parts as they will not stand the warranty on your items when the item its self is less then 12months old and just tell...
r
robert spooner
trustpilot.com
Sep 30, 2025
Replacing a battery under warranty.
Replacing a battery under warranty was such a pleasant experience, Harrison really put me at ease and was very rea...
E
Emily Mcintosh
trustpilot.com
Sep 30, 2025
Bad customer service product
Extremely disappointed with Euro Car Parts. Bought an Enzo injector which failed after just 16 months. For such a costly, reputable part, this is comp...
k
karl peacock
trustpilot.com
Sep 30, 2025
the part that was the wrong size
Unfortunately the part that was supplied to me ended up being the wrong size, which I...
c
customer
trustpilot.com
Sep 30, 2025
Very quick delivery and easy website
Very quick deliver...
R
Richard Potter
trustpilot.com
Sep 30, 2025
Urgently needed new car battery whilst…
Urgently needed new car battery whilst on holiday, the staff at Penzan...
J
John Thomas
trustpilot.com
Sep 30, 2025
Excellent service from helpful staff 😃👍🏼
Excellent service fr...
R
Ryan Smyth
trustpilot.com
Sep 30, 2025
Quick and easy
...
c
customer
trustpilot.com
Sep 30, 2025
Very lazy staff from Leeds euro car parts
Very lazy staff from Leeds, pay for delivery 3-4 working days , don’t receive this par...
M
Mark
trustpilot.com
Sep 30, 2025
Ordered online, collection and very happy
Ordered online, great communication updates. Collected...
R
Rob Matthews
trustpilot.com
Sep 30, 2025
Super fast delivery
Super fast delivery, top notch items. W...
J
Joshua
trustpilot.com
Sep 30, 2025
Great service and great price
Great service and great price. Love shopping here for everything I need for my car. Great prices and the service provided in store is always great. Th...
b
barry dawson
trustpilot.com
Sep 30, 2025
Excellent and rapid business…
Excellent and rapid bu...
N
Nigel L
trustpilot.com
Sep 30, 2025
The website is clear & easy to use, select correct item for vehicle to
The website is clear and easy to use, I particularly like the ease in being able to identify the...
I
I WILLDEN
trustpilot.com
Sep 30, 2025
Goods received in good order
Goods received in good o...
P
Paul Farmer
trustpilot.com
Sep 30, 2025
Paid for next Day delivery normally DPD…
Paid for next Day delivery normally DPD delivers them Not this time it seems Order given to the Leicester Branch to deliver they did try but as there...
V
Valerica Antoniu
trustpilot.com
Sep 30, 2025
Good and friendly stuff in store
Good and friendly stuff in store, and I have garage and I order many parts, %70 of that parts always are wrong now I’m stop...
Conclusion
Reviews for Euro Car Parts present a mixed picture. Many customers highlight fast delivery, an easy website and helpful in‑store staff (examples mention Paisley, Penzance and Waleswood). Recurring negatives include delivery delays, wrong or ill‑fitting parts and disputes over warranty coverage. If you consider buying, check vehicle fitment carefully, keep order and delivery records, and use local collection where convenient to reduce delivery risk.