Reviews for Euro Car Parts present a mixed picture. Many customers highlight fast delivery, an easy website and helpful in‑store staff (examples mention Paisley, Penzance and Waleswood). Recurring negatives include delivery delays, wrong or ill‑fitting parts and disputes over warranty coverage. If you consider buying, check vehicle fitment carefully, keep order and delivery records, and use local collection where convenient to reduce delivery risk.
Examples from available reviews (Sep 2006 – Feb 2026).
Fast free UK delivery and good quality parts with easy online ordering.
“FREE UK delivery service; it made my shopping experience even more pleasant.”
Battery replacement under warranty was handled pleasantly by staff.
“Replacing a battery under warranty was such a pleasant experience”
Paid for next-day delivery but parcel still not arrived.
“Terrible delivery service paid for part”
Injector failed after 16 months and warranty claim was refused.
“Bought an Enzo injector which failed after just 16 months.”
Many reviews praise helpful in‑store staff, quick collection and fast delivery; several report late deliveries and inconsistent handling.
Several reviewers cite competitive prices and occasional significant savings; a minority report items as overpriced or poor warranty value.
The website and online ordering are repeatedly described as clear and easy, with straightforward vehicle selection and smooth collection.
Product reports are mixed: well‑packed, correctly fitting parts for some; wrong sizes, early failures and warranty disputes for others.
Some customers note timely order updates and helpful staff; others describe tracking gaps, missed deliveries and difficulty contacting support.
Reviews show a split: many repeat customers praise staff, speed and prices; a notable group report delivery, fit or warranty problems.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Reviews (19) · resellerratings.com (7) · Reviews (1) · Quotes shortened · As of: February 2026
Store had good stock of parts and provided quick delivery.
“Good stock of parts and amazing quick delivery”
Chris at Bow branch was very helpful, pleasant and polite.
“Spoke to Chris from bow branch very helpful and very pleasant and polite.”
Battery was delivered upside down by the delivery partner Evri.
“My car battery was delivered upside down.”
Website wording misled about part quantity and branch click-and-collect service was poor.
“Ambiguous wording on website.”
Website easy to use with competitive prices and good customer service.
“Found the website easy to use, pleased with the competitive prices and good customer service.”
Very friendly and pleasant staff.
“Very friendly and plesent staff.”
Great click-and-collect service, good website and excellent customer service.
“Great click and collect service great website good quality parts”
Efficient service and received exactly what was needed.
“Efficient and got exactly what I needed”
Reviewer says their review referred to Euro Car Parks, not this company.
“The review made here in trustpilot refers to Euro car parks UK not Euro car parts.”
Reviewer says their review referred to Euro Car Parks, not this company.
“The review made here in trustpilot refers to Euro car parks UK not Euro car parts.”
Staff accepted return and refund without question and offered alternatives to try.
“the return and refund was accepted without question”
Collected a competitively priced battery and staff helped carry it to the car.
“the young gentleman helped by carrying the battery to my car”
Easy purchase, next-day store delivery and pleasant staff for a novel use.
“Bought a car radiator hose, not for a car, but for bagpipes. Seriously.”
Staff polite, friendly and easy to deal with; highly recommended.
“Polite friendly, easy to deal with as dual. Highly recommend”
Reviewer notes good service and value for money.
“Except service and good value for money”
Fantastic click-and-collect service and consistently get what is needed.
“Fantastic service click and collect. Always got what i need”
Brake disc ordered with car reg did not fit, causing extra labour costs.
“purchased brake disc wasn't fitting my car, although I've typed in my car reg in browser.”
Helpful staff and efficient service.
“Helpfuly staff and efficient service”
Good service and price with smooth ordering and collection.
“Great service and good price too. Good from ordering to collection.”
Order picker initially missed an item but staff quickly apologised and rectified it.
“Staff member who served me was brilliant, polite and rectified this immediately.”
Very pleased with the service and staff.
“very pleased with the service and staff”
Ordered online then collected in-store with no issues.
“Ordered part online then picked it up. Perfect!”
Ordered online then collected in-store with no issues.
“Ordered part online then picked it up. Perfect!”
Very fast delivery and broad product range impressed the reviewer.
“Absolutely brilliant company !!!! Super fast delivery, like very fast 🤣🤣🤣🤣”
Very fast delivery and broad product range impressed the reviewer.
“Absolutely brilliant company !!!! Super fast delivery, like very fast 🤣🤣🤣🤣”
Reviewer says the company often supplies incorrect parts despite convenience.
“They regularly supply the wrong parts”
Reviewer says the company often supplies incorrect parts despite convenience.
“They regularly supply the wrong parts”
Easy online ordering with helpful Wakefield staff and discounts.
“staff at Wakefield were pleasant & really helpful”
Easy online ordering with helpful Wakefield staff and discounts.
“staff at Wakefield were pleasant & really helpful”
Refund not received two weeks after store confirmed return.
“I returned the items back in to store and received an email on 30th January 2026 to say the return has been received and the refund is being processed.”
Refund not received two weeks after store confirmed return.
“I returned the items back in to store and received an email on 30th January 2026 to say the return has been received and the refund is being processed.”
Reviewer praises products, prices and excellent service from Luke.
“Excellent products, prices & service from Luke! Thankyou!”
Reviewer praises products, prices and excellent service from Luke.
“Excellent products, prices & service from Luke! Thankyou!”
Delivery delayed with no updates and battery left in the rain.
“Took a while and no update on delivery and then it was left outside in rain a car battery.”
Delivery delayed with no updates and battery left in the rain.
“Took a while and no update on delivery and then it was left outside in rain a car battery.”
Order removed and refund issued without explanation to the customer.
“You refunded my money without telling me why and you removed my order from your system without any explanation.”
Order removed and refund issued without explanation to the customer.
“You refunded my money without telling me why and you removed my order from your system without any explanation.”
Hove branch staff provided exceptional help and swapped the wiper correctly.
“Fantastic service and a credit to Eurocarparts.”
Hove branch staff provided exceptional help and swapped the wiper correctly.
“Fantastic service and a credit to Eurocarparts.”
Order cancelled for pricing error without notification; compensation inadequate.
“their system failed to notify me”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Euro Car Parts is a UK automotive parts distributor and retailer offering an online catalogue and nationwide branches. The business supplies replacement parts, batteries, tools and consumables to both trade and retail customers, and provides options such as online ordering with collection and home delivery. Consumers often search for Euro Car Parts for part fitment information, store availability and warranty or returns policies.