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When travelling, the most stressful part is finding transport from A to B as you might be unfamiliar with your surroundings. Most people use services to eliminate this inconvenience without worrying too much about it to meet that need. But, how do you know which service to make use of? Many companies will claim they are the best or number 1. This is why it is important to read customer reviews to gain insight into a company's services and products before using them.

About Hoppa

Hoppa was founded in 2004 as an airport transfer provider when they were known as Resorthoppa. The more Resorthoppa at the time grew, they realised what the true wants and needs of their clients were. Their clients simply wished to navigate the world simply and effectively. At Hoppa, they have simplified the process of searching, comparing and booking transport. Hoppa compares prices from 1000s of providers to help their clients make the right choice.

Products and Services of Hoppa

To make a booking via Hoppa, you must first type in the location where you would like to be picked up. Then you will need to enter the name of the location where you would like to be dropped off. Be specific when typing in your location to be picked up and dropped off. Once your locations have been set, you must select a date for your travel journey. Shuttle booking requires you to provide flight times, and you will be picked up according to the flight time provided. It is important to select the number of passengers travelling as well as infants and children. You can click the search button to see the vehicle types available for your journey. Shuttle bookings will require you to use a flight time only as a shuttle booking cannot be made on a requested pick-up time. However, the local ride provider will provide a pick-up time 24 hours before your departure. This time will be sent to you via SMS or email if you have selected one of Hoppa’s 3rd party providers. If you are travelling with children or infants, it is recommended that you bring your booster seat or baby seat. Some of Hoppa’s partners will be able to provide these items, but that service does vary depending on the area.

Additional Services of Hoppa

If you wish to make a cancellation, you will need to do so on the Hoppa website or app. Cancellation charges may vary from supplier to supplier. If you end up not using the services and request a cancellation, you will not receive a refund. All refunds will be credited to your original payment method or Hoppa credit, minus the cancellation fees. Cancellations made before the full amount is paid will result in your deposit being lost. If you make a cancellation less than 48 hours before your travel, you will be liable for the full value of the bookings and charges attached to the cancellation policy of the supplier. If you have any questions, you can contact Hoppa by submitting your email address on their website, and they will get back to you.

Complaints, Compliments, and Tips for Hoppa

Have you used Hoppa’s services before? Was your experience pleasant? Did your shuttle arrive at the time you stipulated? Sometimes flights may take longer than expected. Was your shuttle still there, provided you arrived less than 45 minutes after your selected arrival time? Share your feedback with Hoppa via customer reviews. This will help Hoppa understand the needs of its clients and help customers gain insight into the products and services of Hoppa.

Reviews, complaints & experiences

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