Reviews Analysed
21
We Collect & Analyse Reviews
Ski-Lifts
Experiences & Reviews
Ski-Lifts is a transfer booking service focused on airport-to-resort transport for ski travellers in Europe. It typically offers pre-booked shared and private transfers, online reservation and itinerary confirmations, and co-ordinates drivers and vehicles to move passengers between airports and ski resorts. Consumers researching transfers should expect service descriptions, vehicle standards and communications options to be central when comparing providers.
Overview & Key Metrics
Positive Sentiment
100%
Latest Review
18d
Overall Rating
4.9
Our Analysis
🎯
Service quality
Most reviewers praised punctual, courteous drivers and reliable transfers; a few reported long initial delays that staff then managed responsively.
Share
Strong
26%
💰
Value for money
A small number of reviewers explicitly noted good prices and perceived value, often mentioning multi-transfer bookings or package rates.
Share
Mixed
4%
⚡
User experience
Booking and transfers were frequently described as easy, smooth and convenient; several reviewers highlighted quick online booking and simple changes.
Share
Strong
17%
🔧
Product quality
Vehicles are regularly described as clean, comfortable and spacious, with passengers noting adequate luggage space and comfort for journeys.
Share
Strong
11%
📞
Communication
Many reviewers report clear advance information, driver messages and proactive updates by phone or text when timings changed.
Share
Strong
14%
⭐
Overall experience
Overall sentiment is positive: most customers report stress‑reducing transfers, friendly drivers and clean vehicles across journeys.
Share
Strong
28%
Our Independent Methodology
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Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
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Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (January 2023 – September 2025).
Ski-lifts review
"I recently booked airport transfers with Ski-Lifts for my ski trip in Europe and I must say, it was an amazing experience. The booking process was smooth and hassle-free. All the information related to my transfer including pick-up time, location, and the type of vehicle were clearly provided in advance. The drivers were punctual, friendly and had good knowledge of the local area which made our journey to the resort much more pleasant. The vehicles were clean and comfortable with enough space for all passengers and luggage. What impressed me most about Ski-Lifts is their exceptional customer service. When we encountered a delay due to bad weather conditions, they promptly re-arranged our pick up times without any additional charge or stress on our end - this level of flexibility allowed us peace of mind during what could have been a very stressful situation. Overall, my friends and I had a fantastic experience using Ski-Lifts for our airport transfers, making our ski holiday that much better! I would highly recommend them to anyone planning a ski trip in Europe"
Roselyn
Collected.reviews
Jan 11, 2023
Featured for: Detailed booking, punctual drivers, flexible
I would’ve given 5 stars if the initial…
"I would’ve given 5 stars if the initial collection wasn’t over 60-mins late, however, both the driver and the team were incredibly responsive. The dri..."
Chris
Trustpilot
Sep 30, 2025
Featured for: Late pickup but responsive team
This was the first time I’ve used this…
"This was the first time I’ve used this transfer provider and we received faultless service all 12 transfers arrived on time and the help received when..."
Derek Bayliff
Trustpilot
Sep 30, 2025
Featured for: Many transfers, punctual, mentions value
Excellent overall package & service
"Excellent service, good price for overall package, pick up each day always on time with goo..."
Ben
Trustpilot
Sep 30, 2025
Featured for: Explicit good price, vehicles, communication
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
C
Customer
trustpilot.com
Sep 30, 2025
What a great start,Fillipo the driver…
What a great start,Fillipo the driver was spot on time clean and smart and communicated well,his taxi was the cleanest I ha...
N
Neil Merrick
trustpilot.com
Sep 30, 2025
Great experience
...
A
Alan B
trustpilot.com
Sep 30, 2025
On time and easy transfer
...
M
Mr Buxton
trustpilot.com
Sep 30, 2025
Seamless
All Journeys were on time except one, but even then they telephoned and text to say...
D
Derek Bayliff
trustpilot.com
Sep 30, 2025
This was the first time I’ve used this…
This was the first time I’ve used this transfer provider and we received faultless service all 12 transfers arrived on time and the help received when...
B
Ben
trustpilot.com
Sep 30, 2025
Excellent overall package & service
Excellent service, good price for overall package, pick up each day always on time with goo...
C
Chris
trustpilot.com
Sep 30, 2025
I would’ve given 5 stars if the initial…
I would’ve given 5 stars if the initial collection wasn’t over 60-mins late, however, both the driver and the team were incredibly responsive. The dri...
S
SIMON BRIERS
trustpilot.com
Sep 30, 2025
On time
On time. Spacious b...
D
Darren Wander
trustpilot.com
Sep 30, 2025
Top Notch Service!
We had the absolute pleasure of having Gordon drive us from Edinburgh Airport to St. Andrews, and the experience could not have been better. From the...
J
Jon Kelly
trustpilot.com
Sep 30, 2025
Needed a one-way trip to Geneva Airport…
Needed a one-way trip to Geneva Airport in August - excellent communication throughout with regard to...
R
Rachel
trustpilot.com
Sep 30, 2025
Great driver with local tips
Great driver - sharing locals hints and tips for adventures and exploring round Morzine. Great to share and chat on the way from...
H
Helen
trustpilot.com
Sep 30, 2025
My driver Ellie was waiting when plane…
My driver Ellie was waiting when plane landed despite a delay. She was friendly...
C
Colin Bull
trustpilot.com
Sep 30, 2025
Great communications
Great communications Driver arrived before schedule...
H
Hugh
trustpilot.com
Sep 30, 2025
The good transfer
The driver, Haris, from Skiidy Gonzales, drove well and was courteous and helpful. My only disappointment was a 2 h...
C
Charlotte
trustpilot.com
Sep 30, 2025
Easy to book
Easy to book, on time se...
S
Sylvia
trustpilot.com
Sep 30, 2025
Great service and professional driver
Our driver Naim was very professional, attentive and friendly. He took very good...
S
Stephen Gutteridge
trustpilot.com
Sep 30, 2025
Was really impressed
Was really impressed, all of the pick ups were on time a...
S
Shane
trustpilot.com
Sep 30, 2025
Great service
Easy booking. Good comms from driver day before collection. Arrived 10 mins early, no fuss about waiting unt...
S
Stephen Knox
trustpilot.com
Sep 30, 2025
Very friendly driver and enjoyed journey
Very friendly driver...
C
CRP
trustpilot.com
Sep 30, 2025
Easy and efficient …
As promised- on time and s...
Conclusion
Reviews show consistent strengths in punctuality, driver professionalism and vehicle cleanliness. Several reviewers praised clear pre-trip information and timely driver messages, which reduced travel stress. Occasional long waits are reported in a few cases, but staff responsiveness and re‑scheduling are mentioned as corrective actions. A minority of reviewers specifically mention value for money, especially for repeat or multi-transfer bookings. When booking, check confirmation details and notify the provider of flight changes to benefit from their communications and contingency handling.