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We Collect & Analyse Reviews

Oxbridge
Experiences & Reviews

Oxbridge is presented as an online education provider offering distance‑learning courses and vocational or academic qualifications to learners. People searching reviews typically look for information on tutor support, course delivery, assessment and refund processes when considering Oxbridge.

Overview & Key Metrics

Reviews Analysed 21
Positive Sentiment 5%
Latest Review 25d
Overall Rating
1.2

Our Analysis

🎯

Service quality

Most recent reviewers report tutors stopping marking, redundancies or withdrawal of support; one older review praises friendly, flexible tutors and timely feedback.

Share
17%
Weak
💰

Value for money

Many reviewers describe charges without delivered services, disputed loans or requests for refunds; a small number report successfully recovering fees via PayPal.

Share
17%
Weak

User experience

Users report confusing portals, login delays, locked or inaccessible content and blocked assignments, often after an initially acceptable start to courses.

Share
18%
Weak
🔧

Product quality

Several reviews cite outdated or incorrect learning materials, wrong exam boards and mistakes in course notes affecting study and assessment.

Share
5%
Weak
📞

Communication

The dominant theme is lack of response: unanswered emails, ignored phone calls, inactive live chat and no tutor replies reported by many users.

Share
20%
Weak

Overall experience

Most recent reviewers report a negative overall experience: inability to complete courses, stalled progress or seeking legal/financial remedies; one earlier review is positive.

Share
22%
Weak

Our Independent Methodology

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Data Collection

We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.

AI Analysis

Our AI detects patterns in genuine customer experiences without modifying content.

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Zero company influence. No payments, no bias — just real customer voices.

Always Current

Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025

A
Anida
trustpilot.com Sep 30, 2025

Oxbridge bought by Barston College

I am nearly finished with my Early Years course and it ends in November. Like many others I have the same issue, no respons from Customer support or t...

H
Heta Stjade
trustpilot.com Sep 30, 2025

Horrible, HORRIBLE school

Wish 0 stars was an option because it correlates with this company. Just like the other reviews, you dont even have to read this one to understand thi...

I
Ieasha
trustpilot.com Sep 30, 2025

HORRIBLE SO INCREDIBLY DISAPPOINTED

HORRIBLE! I’m trying to transfer my course and I’ve called over 60 times over the past 2 and a half weeks, emailed, emailed support, left voicemails a...

M
MS SCOTT
trustpilot.com Sep 30, 2025

Avoid

I can only echo what many others have shared. Paid for 3 A-Level courses using a loan from Omni Capital. Now we have no tutor access, can't progress w...

M
Mark Frisby
trustpilot.com Sep 30, 2025

My experience with Oxbridge was pretty dreadful

My experience with Oxbridge was pretty much a disaster from the get-go! The initial sales operative falsified how much support you receive on the prog...

N
Nicole N
trustpilot.com Sep 30, 2025

My course is coming to an end within a…

My course is coming to an end within a matter of weeks and I have received no communication, marking, answers to my calls, nor can I even access my fi...

S
Shreya Patel
trustpilot.com Sep 30, 2025

When I started my course early years…

When I started my course early years practitioner level 3 they are fine but Right now I'm nearly finished my course they not checked my assignment and...

L
Leeanne Jones
trustpilot.com Sep 30, 2025

No communication

I am currently enrolled on a level 3 animal care course. For the start of my course I had good communication with my tutor and my first assignment was...

M
Michael Allsopp
trustpilot.com Sep 30, 2025

Update:

Update: I have managed to get a refund via Pa...

F
Faith Bangura
trustpilot.com Sep 30, 2025

No support

Delayed my enrolment due to the lack of a payment plan, once I had been set up and they took the first installment it took over a week to get login de...

S
Sarah
trustpilot.com Sep 30, 2025

Don't Use - Avoid At All Costs

Started a Level 3 animal care course on the 25th June, and everything came ok. Completed the first module and submitted my assignment on the 6th Augus...

m
mrsKellyRichards
trustpilot.com Sep 30, 2025

Any ideas on where we stand if 65% through an Oxbridge course???????

Any ideas on where we stand with Oxbridge??? Have got through via the Barston College Phone No. 0121 630 4001 and...

G
Gen P.
trustpilot.com Sep 30, 2025

No reply from them..

I am having the same experience as all the recent reviews. They re not answering phones, the chat is not working, no reply to emails for over 2 weeks....

J
James Hunkin
trustpilot.com Sep 30, 2025

WARNING - OXBRIDGE GONE BUST

Edit- having tried to contact them for a week now, it seems they may have called in the administrators yet are still selling courses they no doubt won...

N
N M
trustpilot.com Sep 30, 2025

I would never recommend Oxbridge to…

I would never recommend Oxbridge to anyone. My daughter’s experience on their course has been awful from start to finish. Her work wouldn’t save prope...

C
Catherine Batt
trustpilot.com Sep 30, 2025

Failed to deliver

Initially it was great, then they stopped marking my assignments. I am not getting any response to my emails to my tutor and student support. I cannot...

O
O E
trustpilot.com Sep 30, 2025

Waste of money, disappointed

Oxbridge Its not for young people who need guidance. Over rated and under delivery. They are only interested in collecting their money. That's it. Fir...

S
Sarah Jones
trustpilot.com Sep 30, 2025

Everything started off ok, but….

Everything started off ok, but half way through the course emails are not being replied to and I’m unable to access my course content. I’ve now receiv...

S
Sarah
trustpilot.com Sep 30, 2025

Very Disappointed

Enrolment took 7 days not 48 hours as stated. No one responds to messages via chat or from voicemail messages left, no one answers the phone. For over...

T
Thanuja Perera
trustpilot.com Sep 30, 2025

I am really disappointed

I am really disappointed, they haven't marked my last assignment since July. I received an email saying that they are experiencing a staffing issue. I...

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Conclusion

Recent reviews show a sharp shift from earlier positive reports to widespread complaints about communication, assessment and course access. Multiple learners report unmarked assignments, unanswered contact channels and alleged organisational changes affecting course delivery. Several reviewers are pursuing refunds or legal routes; at least one user reports a successful PayPal refund. If you are considering Oxbridge, verify payment safeguards, document all communications and confirm how assignments and certification will be handled before enrolling.