Oxbridge
Experiences & Reviews
Oxbridge is presented as an online education provider offering distance‑learning courses and vocational or academic qualifications to learners. People searching reviews typically look for information on tutor support, course delivery, assessment and refund processes when considering Oxbridge.
Overview & Key Metrics
Our Analysis
Service quality
Most recent reviewers report tutors stopping marking, redundancies or withdrawal of support; one older review praises friendly, flexible tutors and timely feedback.
Value for money
Many reviewers describe charges without delivered services, disputed loans or requests for refunds; a small number report successfully recovering fees via PayPal.
User experience
Users report confusing portals, login delays, locked or inaccessible content and blocked assignments, often after an initially acceptable start to courses.
Product quality
Several reviews cite outdated or incorrect learning materials, wrong exam boards and mistakes in course notes affecting study and assessment.
Communication
The dominant theme is lack of response: unanswered emails, ignored phone calls, inactive live chat and no tutor replies reported by many users.
Overall experience
Most recent reviewers report a negative overall experience: inability to complete courses, stalled progress or seeking legal/financial remedies; one earlier review is positive.
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – September 2025).
Diploma course
"I would like to give five stars for Oxbridge Home Learning, a UK based educational center where I took my International Baccalaureate Diploma course. It has a team of friendly and supportive educators that are well qualified. They offered me flexible payment options, taught me at my own pace, trained me how to study effectively and gave timely feedbacks. OHL also offers free follow up sessions in order for us to be able to apply what we learned to the real world. This company's belief is that everyone, regardless of their circumstances, has a right to gain the best possible education. I recommend them!
"
Horrible, HORRIBLE school
"Wish 0 stars was an option because it correlates with this company. Just like the other reviews, you dont even have to read this one to understand thi..."
HORRIBLE SO INCREDIBLY DISAPPOINTED
"HORRIBLE! I’m trying to transfer my course and I’ve called over 60 times over the past 2 and a half weeks, emailed, emailed support, left voicemails a..."
Update:
"Update: I have managed to get a refund via Pa..."
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
Oxbridge bought by Barston College
I am nearly finished with my Early Years course and it ends in November. Like many others I have the same issue, no respons from Customer support or t...
Horrible, HORRIBLE school
Wish 0 stars was an option because it correlates with this company. Just like the other reviews, you dont even have to read this one to understand thi...
HORRIBLE SO INCREDIBLY DISAPPOINTED
HORRIBLE! I’m trying to transfer my course and I’ve called over 60 times over the past 2 and a half weeks, emailed, emailed support, left voicemails a...
Avoid
I can only echo what many others have shared. Paid for 3 A-Level courses using a loan from Omni Capital. Now we have no tutor access, can't progress w...
My experience with Oxbridge was pretty dreadful
My experience with Oxbridge was pretty much a disaster from the get-go! The initial sales operative falsified how much support you receive on the prog...
My course is coming to an end within a…
My course is coming to an end within a matter of weeks and I have received no communication, marking, answers to my calls, nor can I even access my fi...
When I started my course early years…
When I started my course early years practitioner level 3 they are fine but Right now I'm nearly finished my course they not checked my assignment and...
No communication
I am currently enrolled on a level 3 animal care course. For the start of my course I had good communication with my tutor and my first assignment was...
Update:
Update: I have managed to get a refund via Pa...
No support
Delayed my enrolment due to the lack of a payment plan, once I had been set up and they took the first installment it took over a week to get login de...
Don't Use - Avoid At All Costs
Started a Level 3 animal care course on the 25th June, and everything came ok. Completed the first module and submitted my assignment on the 6th Augus...
Any ideas on where we stand if 65% through an Oxbridge course???????
Any ideas on where we stand with Oxbridge??? Have got through via the Barston College Phone No. 0121 630 4001 and...
No reply from them..
I am having the same experience as all the recent reviews. They re not answering phones, the chat is not working, no reply to emails for over 2 weeks....
WARNING - OXBRIDGE GONE BUST
Edit- having tried to contact them for a week now, it seems they may have called in the administrators yet are still selling courses they no doubt won...
I would never recommend Oxbridge to…
I would never recommend Oxbridge to anyone. My daughter’s experience on their course has been awful from start to finish. Her work wouldn’t save prope...
Failed to deliver
Initially it was great, then they stopped marking my assignments. I am not getting any response to my emails to my tutor and student support. I cannot...
Waste of money, disappointed
Oxbridge Its not for young people who need guidance. Over rated and under delivery. They are only interested in collecting their money. That's it. Fir...
Everything started off ok, but….
Everything started off ok, but half way through the course emails are not being replied to and I’m unable to access my course content. I’ve now receiv...
Very Disappointed
Enrolment took 7 days not 48 hours as stated. No one responds to messages via chat or from voicemail messages left, no one answers the phone. For over...
I am really disappointed
I am really disappointed, they haven't marked my last assignment since July. I received an email saying that they are experiencing a staffing issue. I...
Conclusion
Recent reviews show a sharp shift from earlier positive reports to widespread complaints about communication, assessment and course access. Multiple learners report unmarked assignments, unanswered contact channels and alleged organisational changes affecting course delivery. Several reviewers are pursuing refunds or legal routes; at least one user reports a successful PayPal refund. If you are considering Oxbridge, verify payment safeguards, document all communications and confirm how assignments and certification will be handled before enrolling.