Reviews often describe student support collapsing after the provider stopped operating as usual. Reported impacts include unmarked assignments, blocked course access, and staff going unpaid. One review praises supportive, well-qualified tutors, but it stands alone.
Examples from available reviews (Dec 2021 – Mar 2026).
Company went bust, kept money and left assignments unmarked.
“They went bust took my money and did not mark my work in the last 2 months”
Company left students and staff unpaid, made redundancies without notice.
“they never paid their freelance tutors for months.”
Company folded after I finished; certificate delayed despite completion email.
“I've been reaching out since August through phone calls, chat, emails, and letters just to get my certificate.”
Reviewer praised Oxbridge's supportive, flexible and well-qualified distance learning service.
“It has a team of friendly and supportive educators that are well qualified.”
Several reviews describe services stopping suddenly. Reported issues include abrupt redundancies, freelance tutors not being paid, and tutor support ending mid-course.
Some reviewers say they lost course fees and did not receive a refund. Reviews mention specific amounts, and one reviewer says they recovered money through PayPal as an exception.
Students report being locked out, unable to progress, and waiting on final assignments that were delayed or never marked. A few mention flexible, supportive tuition, but these comments are rare compared with the negatives.
Reviewers report uneven marking and technical problems that affected coursework submissions. Some say the level of tutor support advertised during sales was not what they received.
Communication breakdowns dominate: calls not answered, and emails and chat messages ignored. Multiple reviews mention admin notices or the provider still selling courses while student questions went unanswered.
Most reviews describe negative experiences focused on lost access, fees not returned, and support stopping. Overall, frequent low ratings contrast with one high-rated review highlighting strong tutor support.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: March 2026
Company folded after I finished; certificate delayed despite completion email.
“I've been reaching out since August through phone calls, chat, emails, and letters just to get my certificate.”
Felt stuck and unsupported during A-level studies despite high fees.
“I felt stuck and unsupported, especially considering the high fees.”
Reviewer avoided enrolment after seeing reviews documenting students abandoned.
“they have left all their students and staff in the lurch”
Finished course but company closed and no certificate provided.
“I had finish my course and waiting for my Certificate, and then I got to know that oxbridge is closed.”
Company left students and staff unpaid, made redundancies without notice.
“they never paid their freelance tutors for months.”
Company went bust, kept money and left assignments unmarked.
“They went bust took my money and did not mark my work in the last 2 months”
No responses and administration notification prevented daughter's GCSE coursework completion.
“No response to submitted assignments to my 15 year old daughter”
Company prioritised money and continued selling courses despite insolvency.
“They're now also trading under the name of Barston College”
Signed up, paid, then company stopped being accountable and misled customers.
“They were more than happy to take my money and make promises”
Company in administration; tutor support ended and certificates cannot be awarded.
“the Company has ceased to trade and as a result your current course being conducted through the Company will not be completed.”
Company in administration yet appears to be inviting new students on website.
“They still seem to be inviting you to join courses and pay”
Company took £600 then ceased course provision and offered no refund.
“Took my 18 year old sons £600 and now have no course and no refund 😡”
Completed diploma modules left unmarked after company went into administration.
“Oxbridge went into administration whilst my last three modules had been been submitted and they haven't been marked.”
Company in administration; services suspended and reviewer lost £2384.
“This company has been in administration since October, 2025 !”
Inconsistent marking and unhelpful tutor undermined course credibility.
“one person could mark your work as a distinction and another could think it was a fail”
They cannot answer phone calls, so reviewer does not trust them.
“CANT answer any phone calls.”
Requested refunds repeatedly with no response; course felt like AI-generated.
“i’ve sent an email about a getting a refund 3 times and still haven’t heard back”
In administration, students ignored and selling courses despite no certificates or refunds.
“Oxbridge college is on administration and they are not giving any response to students”
Company's administration left reviewer unable to get chemistry support and extra costs.
“Then the company went into administration.”
No tutor support after takeover; students were left without notice.
“no respons from Customer support or tutors.”
Company stopped responding and ceased marking students' work.
“Completely disappeared and stopped marking my work”
Repeated contact attempts failed; college did not respond.
“I’ve called over 60 times over the past 2 and a half weeks”
Paid for courses but lost tutor access and cannot progress.
“we have no tutor access, can't progress with the course”
Sales misrepresented support and marking was inconsistent and poor.
“The initial sales operative falsified how much support you receive on the program.”
Course ending soon with no marking, access, or communication.
“I have received no communication, marking, answers to my calls”
Nearly finished course but assignments unchecked and emails ignored.
“they not checked my assignment”
Good initial support then months of no communication blocking progress.
“communication has been close to non existent”
Reviewer obtained a PayPal refund and recommends others do likewise.
“I have managed to get a refund via PayPal.”
Enrollment delayed then poor communication and no tutor contact.
“dozens of unanswered phone calls”
Assignment unmarked and communications ignored; seeking refund through bank.
“I'm getting no reply to emails, chat, and they are not answering the phone either.”
Barston College said it bought Oxbridge; student support promised but uncertain.
“they have bought Oxbridge out”
No replies across phone, chat and email; company appears in administration.
“no reply to emails for over 2 weeks”
Company likely in administration but still sells courses and stops responding.
“they may have called in the administrators yet are still selling courses”
Course mis-sold, poor saving functionality and slow marking harmed my daughter.
“Her work wouldn’t save properly, so she had to redo sections over and over again”
They stopped marking assignments and ceased responding to students.
“Take your money, then fail to follow through”
Provider was overpriced, unhelpful and provided zero communication.
“Communication is zero.”
Access blocked and emails ignored while regulator investigates company.
“unable to access my course content”
Slow enrolment and minimal support left child unsupported and unhappy.
“Enrolment took 7 days not 48 hours as stated.”
Last assignment unmarked since July despite staffing excuse; affecting wellbeing.
“they haven't marked my last assignment since July.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Oxbridge is a UK private education provider offering online and distance-learning courses. It runs structured modules for secondary and adult learners, including exam preparation and diploma-style programmes. Learners use a digital portal to access materials and submit tutor-marked assignments. Enrolment and fees are handled online through standard payment methods.