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Learning 24/7
Reviews & Experiences

Learners often praise the platform for quick access, simple navigation, and concise courses. Many also say the materials are well written and closely tied to professional development. At the same time, several reviews describe operational breakdowns such as paused accounts, long waits for replacement tests, and late or missing certificates. These service issues lead to sharply different experiences on the same platform.

Overview & Key Metrics

Review count
24
Sources
trustpilot.com, Collected.reviews
Last updated
March 2026

What reviewers often mention

🎯

Service quality

Several reviewers mention blocked or paused accounts and long waits for replacement tests. Others describe staff as quick to respond, helpful, and effective through digital support. Overall, comments split between operational problems and strong human help.

💰

Value for money

Price and value come up less often and opinions vary. Some reviewers want extra reference literature for the current cost. Others say the price feels reasonable given the accessible training.

User experience

Most reviews point to an easy setup, clear instructions, and simple navigation. Many learners like the short course length and being able to fit study around busy schedules. A small number report technical issues that stop them opening materials.

🔧

Product quality

Many comments call the courses well written, informative, and relevant, with useful examples. Reviewers often describe the content as excellent or great and linked to career development. No recurring complaints appear about course quality.

📞

Communication

Several reviewers report delays with certificates or say they had to call support to get them. A small number also mention slow access to paid materials after purchase. These issues appear less often than usability praise but clearly affect completion and certification.

Overall experience

Reviews show strong satisfaction with the platform design and course content, alongside distinct operational issues that disrupt completion or certification. That gap leads to both high-star recommendations and low-star complaints. People who get timely support report good outcomes, while those hit by access or delivery delays describe negative experiences.

All Reviews

For each review, the core experience based on original source reviews.

All Reviews

Sources: Trustpilot (23) · Collected.reviews (1) · Quotes shortened · As of: March 2026

JEAN usability

Setup was easy and training straightforward to complete.

“Easy to set-up and straight forward to use! Couldn't be a simpler or easier option to complete mandatory training!”

Jan 27, 2026 · trustpilot.com
Christine Woods quality

Reviewer rated the course as excellent.

“Excellent!”

Jan 23, 2026 · trustpilot.com
Benhilda Jonasi quality

Content was well explained with relevant information and examples.

“Well explained content. Relevant information and examples were given.”

Dec 09, 2025 · trustpilot.com
Gail experience

Course was healthcare-specific despite not stating that in details.

“this was pretty exclusive to the healthcare profession”

Sep 30, 2025 · trustpilot.com
Foley quality

Course timing was concise and useful for career development.

“Timing was concise and the learning/course was great for career development”

Sep 30, 2025 · trustpilot.com
Customer 1 service

Reviewer waited two hours for a new test and was unhappy.

“If You’re Failed 2Hours waiting for New test so unhappy”

Sep 30, 2025 · trustpilot.com
Phyliss anita cole usability

Platform was easy to use with clear, precise instructions.

“Easy to use clear precise direction and instructions.”

Sep 30, 2025 · trustpilot.com
Mercy Nzenwa service

Access or materials were delayed after payment.

“It took a while for the to come through after payment”

Sep 30, 2025 · trustpilot.com
David Gunn value

Reviewer feels higher-priced coursework should include reference literature.

“Coursework costing this amount requires additional reference literature which should be included”

Sep 30, 2025 · trustpilot.com
Miss Anna Svarc usability

Training was excellent and easy to follow, recommended.

“Excellent and so easy to follow training I would recommend this training 🙏🏻”

Sep 30, 2025 · trustpilot.com
Nosipho Mdladlamba usability

The course was easily accessible to the reviewer.

“The course is easily accessible”

Sep 30, 2025 · trustpilot.com
Mrs Moyo usability

Course was easy to navigate and met the reviewer's needs.

“Easy to navigate and it covered all what I needed”

Sep 30, 2025 · trustpilot.com
kealie guerola service

Website was amazing with great customer service and help.

“Amazing website , great customer service, very helpful and user friendly .”

Sep 30, 2025 · trustpilot.com
Anthony Raybould experience

Accessed courses via etranuk.com, which was informative and helpful.

“We accessed the courses via etranuk . Com which was very informative and helpful.”

Sep 30, 2025 · trustpilot.com
Mrs C S quality

Reviewer described the course as great.

“Great course”

Sep 30, 2025 · trustpilot.com
julia usability

Reviewer cannot open materials; pressing continue does nothing.

“I cannot open any materials.”

Sep 30, 2025 · trustpilot.com
Kev usability

Course is easy to follow; use 'go back' for refreshers.

“Easy to follow, use the go back feature for refresher courses”

Sep 30, 2025 · trustpilot.com
Bill quality

Course was well written and informative.

“This course was well written and informative.”

Sep 30, 2025 · trustpilot.com
customer communication

Certificate did not appear until the reviewer called support.

“The certificate could not appear until I had to call”

Sep 30, 2025 · trustpilot.com
Ciprian Chira service

Reviewer cannot access paid course; account shows paused.

“where is my course for what I paid for?”

Sep 30, 2025 · trustpilot.com
sandra value

Platform easy to navigate, reasonably priced, awaiting certificate.

“Easy to navigate and reasonable price and looking forward to getting stuck in and get my certificate at the end.”

Sep 30, 2025 · trustpilot.com
Melvin Emnace de Guzman service

Both digital and staff support helped complete the certificate.

“Supportive care both digital and staffs care to complete certificate from the digital course programme”

Sep 30, 2025 · trustpilot.com
Stuart Walker service

Paid £10 for certificate postage and still waiting nearly three weeks.

“Paid £10 for them to post my certificate and in still waiting on it nearly 3 weeks”

Sep 30, 2025 · trustpilot.com
Bednar 5/5

I recently had the pleasure of using Learning 24/7, an online learning platform that offers courses on various software programs. I was hesitant at first since this was my first experience with e-learning, but I am happy to say that this platform exceeded my expectations.

The website is easy to navigate and the course selection is extensive. Once enrolled in a course, it allowed me to learn at my own pace and provided me with useful materials such as quizzes and video tutorials. The instructors were knowledgeable and provided clear explanations which made difficult topics easier to understand.

What impressed me most about Learning 24/7 was how accessible it was for someone like myself who has a busy schedule. Being able to access the material anywhere and anytime allowed me to fit learning into my daily routine without sacrificing other commitments.

Overall, I would highly recommend using Learning 24/7 for those looking for an effective way to improve their skills on popular software programs or even try new ones. It's convenient interface paired with professional instruction make it an ideal option for anyone - from beginners just starting out, all the way up through advanced users seeking recertification opportunities!

Jun 09, 2022 · Collected.reviews

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.

About Learning 24/7

Learning 24/7 runs an online training platform offering on-demand courses and certificated programmes. Users can move through modules, track progress, and download certificates after completion. Payments are handled online, and physical certificates can be posted on request. The courses support professional development and mandatory training in areas including healthcare and social care. Digital support channels are available for account and certificate questions.