Reviews Analysed
21
We Collect & Analyse Reviews
CSD
Experiences & Reviews
CSD (Consigned Sealed Delivered) is a consignment retailer specialising in pre‑owned designer clothing and accessories. It operates through online listings and at least one physical shop, facilitating sales by consignors and purchases by shoppers. Typical services include item listing, authentication checks and resale on behalf of the consignor. Consumers researching CSD should review consignment terms, payout timing and contact procedures before selling items.
Overview & Key Metrics
Positive Sentiment
24%
Latest Review
20d
Overall Rating
1.9
Our Analysis
🎯
Service quality
Numerous consignors report delayed or missing payouts and contractual breaches; a minority describe smooth, helpful in‑store service for buyers.
Share
Weak
23%
💰
Value for money
Buyers describe steep discounts and good value on designer pieces; a few consignors report promotions reduced their expected proceeds.
Share
Mixed
3%
⚡
User experience
Shoppers often praise store staff and site navigation, while consignors repeatedly describe a frustrating selling and payment process.
Share
Weak
23%
🔧
Product quality
Multiple buyers report authentic, well‑conditioned designer items and a good selection, with positive comments about fit and quality.
Share
Strong
7%
📞
Communication
Many consignors report ignored calls or emails and templated replies about payments; some in‑store staff are singled out as helpful.
Share
Weak
21%
⭐
Overall experience
Overall impressions split: positive in‑store shopping experiences contrast with numerous, persistent complaints from consignors about payments.
Share
Weak
23%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2022 – September 2025).
Luxury Fashion Delivered With CSD's Amazing Service
"I recently purchased some designer fashion items from CSD Luxury Designer Consignment and was extremely satisfied with my experience. The prices were steeply discounted at up to 90% off retail, but the quality of each consigned item was impeccable and 100% authentic. One of the things that stood out to me was how easy it was to navigate their website. searching for exactly what I wanted through categories like clothing size, brand name or specific color - this provided a streamlined shopping experience unlike any other website I've used before. I also loved being able to sell back some of my own gently worn luxury clothes that simply just weren't getting enough wear in my closet anymore as well as buying exciting new pieces! Overall, Shopping with CSD has proven itself a wise choice for anyone looking to purchase high-end designer recognizable brands whilst even making extra cash selling items you don´t use anymore."
Asia Runte
Collected.reviews
Dec 15, 2022
Featured for: Positive online shopping and selling
Getting paid is like getting a tooth extracted .
"I have been a seller on Consigned Sealed and delivered for over 2 years . Almost every time when I’ve sold an item I have to call and write emails to..."
andrea Sheehan
Trustpilot
Sep 30, 2025
Featured for: Longstanding payment delays example
Best Sales Associates!
"Joya and Dimitri could not have been more amazing and helpful. I was shopping for jackets, and they brought up many options that were not on the floor..."
Marisa Goldstein
Trustpilot
Sep 30, 2025
Featured for: Strong in‑store staff praise
Do not consign with this company.
"Do not consign with this company. The only way I got paid was after weeks of emailing, having to engage a solicitor (expensive and time costly) they s..."
Daisy W
Trustpilot
Sep 30, 2025
Featured for: Consignor required legal escalation
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
J
Jessica Cusack-Lamb
trustpilot.com
Sep 30, 2025
DO NOT USE CSD
I was selling two items with them and chased this summer as it had been a year and they hadn’t sold to my knowledge, only to be told that in fact they...
T
Tali Levy
trustpilot.com
Sep 30, 2025
Do not sale with this company!
Do not sale with this company. Consigners don’t get paid!!! The company having money liquidated Problems. They are ignoring calls, emails, any communi...
H
Harriet Rainbow
trustpilot.com
Sep 30, 2025
Appalling sham company
Appalling sham company! I sold shoes in July after a very bad customer onboarding experience and have not received payment over 2 months later. I emai...
P
Page
trustpilot.com
Sep 30, 2025
Ekin Dimitri and istar were amazing
Ekin Dimitri and istar were amazing! Super helpful...
J
Joanne Wood
trustpilot.com
Sep 30, 2025
I still haven't received the money for…
I still haven't received the money for 2 items which have been sold back in May 2025. they do not respond to emails and keep making excuses up. Dreadf...
a
andrea Sheehan
trustpilot.com
Sep 30, 2025
Getting paid is like getting a tooth extracted .
I have been a seller on Consigned Sealed and delivered for over 2 years . Almost every time when I’ve sold an item I have to call and write emails to...
D
Daisy W
trustpilot.com
Sep 30, 2025
Do not consign with this company.
Do not consign with this company. The only way I got paid was after weeks of emailing, having to engage a solicitor (expensive and time costly) they s...
I
Ina Scott
trustpilot.com
Sep 30, 2025
I'm really sorry to have to do this…
I'm really sorry to have to do this write I love shopping at CSD, but consigning with them has been a really poor experience. The customer support tea...
R
Rachel
trustpilot.com
Sep 30, 2025
Lovely shop worth a visit
Found a Burberry trench that fit like a dream. Ekin and Dim...
M
MISS EWA KOZLOWSKA
trustpilot.com
Sep 30, 2025
PLEASE AVOID THIS COMPANY!
I entrusted this company with my item to sell, but after the sales were made, I was never paid. I have tried contacting them by email and phone, but I...
E
ENAS
trustpilot.com
Sep 30, 2025
Last visit to the shop
...
E
Elizabeth Bax
trustpilot.com
Sep 30, 2025
No payment after many months and now…
No payment after many months and now asked for items to be returned - the list they have provided is not the list of items unsold, a number missing -...
M
Marisa Goldstein
trustpilot.com
Sep 30, 2025
Best Sales Associates!
Joya and Dimitri could not have been more amazing and helpful. I was shopping for jackets, and they brought up many options that were not on the floor...
c
customer
trustpilot.com
Sep 30, 2025
Honestly if I could go lower than 1…
Honestly if I could go lower than 1 star I would. This company needs to be investigated as I think what they are doing is illegal! They take your item...
B
Beverly
trustpilot.com
Sep 30, 2025
Do not sell your secondhand clothing with Consigned Sealed Delivered
I am very upset to write this review as I feel compelled to warn others!! I have been a consignor/supplier) with this company for 3 years and they hav...
C
Chinkata
trustpilot.com
Sep 30, 2025
Am very unhappy with CSD service when…
Am very unhappy with CSD service when it comes to payments . My channel bag sold 2 months ago no payment , even with all the phone calls emails still...
M
Mariam Akar
trustpilot.com
Sep 30, 2025
Chased them for months until they paid me
They’ve sold 8 of my items and have not been paid for them. I’ve emailed and called and always excuses and I’m still waiting for my payment!This is a...
L
Lela
trustpilot.com
Sep 30, 2025
Payment issue
Very bad exprerience with CSD and their payments. Payments are not made on time despite many emails and phone calls and their hollow promi...
M
Menaca
trustpilot.com
Sep 30, 2025
Excellent service
Excellent service. Amber was very friendly and...
c
customer
trustpilot.com
Sep 30, 2025
They are thieves
I have had a frustrating experience with the Consign Sale Clothes In February 2025 I entrusted the Consign Sale Cloths Shop with hight value Designer...
Conclusion
Reviews show a clear split between buyer and consignor experiences. Several shoppers praise CSD for authentic designer items, helpful sales staff and easy site navigation. At the same time, a substantial number of consignors report long delays or failures to receive payment, poor responses to enquiries and, in some cases, the need to escalate to legal action. If you plan to buy, reviews indicate good product quality and service in store; if you plan to consign, carefully review written payout terms, keep records of items and communications, and consider alternative consignment options or safeguards.