Buyers repeatedly praise in-store and live-sale staff for helpful service, often naming individuals, and they note fast deliveries. Shoppers also point to good prices on designer items and product quality that meets expectations. Separately, a steady group of consignors describe late or missing payments and messages that go unanswered. The result is a clear divide: strong buyer experiences versus weak consignor-facing processes.
Examples from available reviews (Dec 2022 – Mar 2026).
Named staff provided great and helpful service.
“Hannah, Laura, and Regina were a great and helpful service”
Sales associates helped find exact jackets and created a wonderful experience.
“Joya and Dimitri could not have been more amazing and helpful.”
Accuses company of not paying for almost a year and cheating consignors.
“They cheat and lower prices below you agree”
Reviewer issued county court claim after company failed to respond.
“I've now issued a county court claim against this company”
Reviewers often call out staff by name and describe friendly, patient, attentive help during in-store fittings and live sales. Several five-star reviews mention personal support and standout interactions. Service complaints appear only rarely.
Shoppers mention steep discounts and designer items priced well, including one review noting deep markdowns and easy site navigation. Several buyers say purchases match the description and feel worth the money. The sample shows no ongoing pattern of pricing complaints.
Live events and TikTok lives come across as engaging and fun, and repeat buyers describe ordering as smooth with deliveries that meet expectations. In-store visits get similar praise for helpful staff and tailored fittings. Consignor experiences split off because of separate issues with payments and responses noted elsewhere.
Buyers say items arrive as described and meet quality expectations, with specific mentions of designer pieces fitting well. Multiple reviews pair strong presentation with quality that impresses. No repeating theme of product defects shows up.
The main negative theme centres on delayed or missing consignor payments and messages that do not get answered. Several reviews describe waits of months, alleged sales without payment, and escalation to legal claims. Mentions of good communication are scarce compared with these reports.
Buyer-facing experiences are mostly positive, driven by staff service, product quality, and perceived value. Consignor-facing processes show repeated breakdowns in payment timing and responsiveness, leading to formal complaints. Reviews highlight a sharp contrast between front-of-house performance and back-office handling.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Collected.reviews (1) · Quotes shortened · As of: March 2026
I recently purchased some designer fashion items from CSD Luxury Designer Consignment and was extremely satisfied with my experience. The prices were steeply discounted at up to 90% off retail, but the quality of each consigned item was impeccable and 100% authentic.
One of the things that stood out to me was how easy it was to navigate their website. searching for exactly what I wanted through categories like clothing size, brand name or specific color - this provided a streamlined shopping experience unlike any other website I've used before.
I also loved being able to sell back some of my own gently worn luxury clothes that simply just weren't getting enough wear in my closet anymore as well as buying exciting new pieces!
Overall, Shopping with CSD has proven itself a wise choice for anyone looking to purchase high-end designer recognizable brands whilst even making extra cash selling items you don´t use anymore.
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
CSD runs a resale business focused on pre-owned designer clothing and accessories. It sells through an online platform and also offers in-person shopping and live sales events. The company provides authentication, listings, and logistics such as delivery and returns. CSD maintains accounts for buyers and consignors and offers ways to ask questions and track orders.