Reviews Analysed
21
We Collect & Analyse Reviews
FlexJobs
Experiences & Reviews
FlexJobs is an online job marketplace that focuses on remote, flexible and part-time roles. It operates a paid-access model and provides curated job listings across multiple industries, plus career resources such as resume guidance and customer support.
Overview & Key Metrics
Positive Sentiment
90%
Latest Review
21d
Overall Rating
4.3
Our Analysis
🎯
Service quality
Multiple reviewers highlight helpful, patient and knowledgeable customer-service reps who resolve subscription or account issues and assist with site navigation.
Share
Strong
10%
💰
Value for money
Several users describe the service as expensive or unaffordable and report seeking refunds or discounts when results did not match expectations.
Share
Weak
8%
⚡
User experience
Reviewers frequently describe the site and app as easy to use, with effective search and filtering that helped narrow down suitable job options.
Share
Strong
12%
🔧
Product quality
Many praise the breadth and accuracy of listings and resume tools, while a notable minority report irrelevant jobs or unmet outcomes.
Share
Mixed
21%
📞
Communication
Users often praise representatives for being thorough, patient and knowledgeable; a few reviews reference refund or cancellation enquiries.
Share
Strong
12%
⭐
Overall experience
Most reviewers report positive overall experiences and successful job-search support, though some note regional relevance and cost issues.
Share
Strong
38%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (July 2022 – September 2025).
Flexibility with Flex Jobs
"FlexJobs is a fantastic platform for individuals looking for remote and work-from-home job opportunities. I recently decided to transition into a work from home position, and FlexJobs was the perfect resource to kickstart my job search. The website's interface is user-friendly and easy to navigate. I especially appreciated that all of their job postings are hand-screened, eliminating any potential scams or fake listings. This feature gave me confidence in the legitimacy of each posting, allowing me to focus on finding the best opportunity for me. What impressed me most about FlexJobs was the breadth of industries represented on their site - from healthcare and education to sales and marketing. No matter your experience level or career goals, you're likely to find something that fits your needs here. Overall, I highly recommend FlexJobs for anyone seeking remote or flexible work arrangements. Their screenings process ensures that only quality jobs are listed on their site which gives me peace of mind when applying them as well as providing more valuable use of my time during an already stressful period like searching for a new role online."
Kelley
Collected.reviews
Jul 02, 2022
Featured for: Detailed praise of UX and listings
I wish I could afford it.
"..."
catsatyahoo.com
Trustpilot
Sep 30, 2025
Featured for: Explicit affordability complaint
The customer service rep was…
"The customer service rep was outstanding. Very thorough, knowledgeable, patient, helpful in helping me navigate through the site properly for a much b..."
Kariline Pleasant
Trustpilot
Sep 30, 2025
Featured for: Outstanding customer service example
The customer service representative I…
"The customer service representative I talked with was very helpful. The product, I'm not very satisfied with but the representative offered me a 70% d..."
Lauren Gay
Trustpilot
Sep 30, 2025
Featured for: Mixed: product critique, rep help
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
P
PJM
trustpilot.com
Sep 30, 2025
Tons of remote jobs
Tons of remote jobs! The opportunities to work remot are endless. There is...
c
catsatyahoo.com
trustpilot.com
Sep 30, 2025
I wish I could afford it.
...
C
Csilla Tilley
trustpilot.com
Sep 30, 2025
Great product
...
K
Kariline Pleasant
trustpilot.com
Sep 30, 2025
The customer service rep was…
The customer service rep was outstanding. Very thorough, knowledgeable, patient, helpful in helping me navigate through the site properly for a much b...
K
Kerrie Sapala
trustpilot.com
Sep 30, 2025
This app allowed me to search many…
This app allowed me to search many different opportunities and helped me to determine...
N
Nesa Beaubrun
trustpilot.com
Sep 30, 2025
Be consistent and detailed
The customer service at Flex Jobs was outstanding and helpful. Their genuine...
s
shereen_ihabhotmail.com
trustpilot.com
Sep 30, 2025
easier job searching and accurate
easier job searc...
c
customer
trustpilot.com
Sep 30, 2025
Great easy to use
...
N
Nadia
trustpilot.com
Sep 30, 2025
The representative was very…Knowledgeable
The representative was very knowledgeable, helpful and understanding! He made me reconsider my cancellation by giving me positi...
E
Eric Wilson
trustpilot.com
Sep 30, 2025
It was ok
...
R
Ramon Singh
trustpilot.com
Sep 30, 2025
resume
...
N
Naseem Akhtar
trustpilot.com
Sep 30, 2025
My self be amir ali
...
L
Lauren Gay
trustpilot.com
Sep 30, 2025
The customer service representative I…
The customer service representative I talked with was very helpful. The product, I'm not very satisfied with but the representative offered me a 70% d...
V
Virginia Villadiego
trustpilot.com
Sep 30, 2025
It’s easy to browse in your website.
It’s easy to brows...
M
Mary Ann
trustpilot.com
Sep 30, 2025
Summary Statements on Resumes Are Important
Compelling advice related to importance and...
M
Marc Villeneuve
trustpilot.com
Sep 30, 2025
Jobs are not relevant
...
K
Kristen Scianna
trustpilot.com
Sep 30, 2025
Accidentally signed up didn’t mean to…
Accidentally signed up didn’...
J
Jamikah
trustpilot.com
Sep 30, 2025
Great customer service was provided for…
Great customer service was provided for the is...
J
John
trustpilot.com
Sep 30, 2025
Didn't really receive very many…
Didn't really receive very...
G
Gohar Butt
trustpilot.com
Sep 30, 2025
Since I am in UAE so it is not much…
Since I am in UAE so it is not much...
Conclusion
Reviews show FlexJobs is commonly seen as easy to use with broad job listings and active customer support. Many users value the site’s search and resume tools and single out helpful representatives who assist with navigation or subscription issues. At the same time, several reviewers question the service’s cost or regional usefulness, and some report irrelevant job matches or unsatisfactory results. Prospective subscribers should weigh the positive user experience and support against cost and relevance for their location before subscribing.