OfficeStationery
Experiences & Reviews
OfficeStationery is a UK-based online retailer specialising in office supplies and stationery for businesses and individual customers. Typical product categories include stationery, paper, desk accessories and printer consumables. Prospective buyers researching reviews often look for delivery reliability, product condition and customer service performance.
Overview & Key Metrics
Our Analysis
Service quality
Reviewers frequently report fast dispatch, prompt delivery and secure packaging; a small number raise concerns about couriers and missing tracking information.
Value for money
Many reviewers describe prices as reasonable and find the items good value for money, though one reviewer compared higher pricing unfavourably to another seller.
User experience
Customers commonly note an easy-to-use website, straightforward ordering and secure payments; several mention same-day dispatch and fast arrivals.
Product quality
Products are often described as good quality and well packaged; there are occasional reports of substitutions when manufacturers are out of stock.
Communication
Most customers report clear, professional and helpful communication from sales or support staff; a minority highlight unclear supplier details or missing tracking.
Overall experience
Overall impressions are predominantly positive with multiple recommendations, while isolated reviews emphasise logistics problems or pricing transparency issues.
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (May 2022 – September 2025).
I am very impressed with the service…
"I am very impressed with the service provided by this OfficeStationery.co.uk. The customer service team were extremely professional, responsive, and h..."
Affordable Way Out
"I recently purchased office supplies from Office Stationery and was thoroughly impressed with their services. As a customer seeking affordable options, I found that the company lived up to its promise of being a cheap office supplies provider in the UK. Their website is user-friendly and easy to navigate, making it hassle-free for me to search for what I needed. All the products were listed clearly on the site along with their respective prices, which made budgeting easier. Moreover, during my purchase process, I found that they have secure payment gateways ensuring safety of personal information while shopping online. Delivery was fast and efficient as well with free shipping offered. The packaging was done securely so that everything arrived safely without any damages or breakages. The stationery itself had good quality and met my expectations; even though they were low cost purchases but still managed to look great on our desks leaving lasting impressions at Client meetings.It provided value for money since they lasted longer than anticipated thus reducing frequency of reordering items frequently. Overall, Office Stationary has been an excellent experience for me as a customer seeking affordability whilst maintaining practicality -- checked all boxes!"
Logistics and honesty are wanting
"The email from them, confirming my order, says: "Your standard delivery should be delivered between Monday 28th July - Wednesday 30th July, deliveries..."
The goods weren't exactly what was…
"The goods weren't exactly what was ordered as the manufacturer was out of stock and substituted it with some thing else. The member of the sales team..."
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
It as I ordered arrived on time nd well…
It as I ordered arrived...
“We’ve been working with this supplier…
“We’ve been working with this supplier for some time and their service has always been excellent. Orders are proce...
Good company and reasonable prices,
Good company and...
Great quality and price and quick delivery
Items were a great price, in stock and were dispatched the same day. We expected del...
Delivered on time and every item as…
Delivered on time and e...
FAST DELIVERY AND WELL TRUSTED
FAST DELIVERY A...
I am very impressed with the service…
I am very impressed with the service provided by this OfficeStationery.co.uk. The customer service team were extremely professional, responsive, and h...
Brilliant,value for money.
I looked at several other companies for what...
Services are fast & good
Services are fast & good. Also,...
Excellent pack of display books from office stationery, online.
Hi, I am very pleased with the pack of display books I ordered from office stationery. They were excel...
Excellent Service
...
Easy to order online
Easy to order online,...
Easy to use website
Easy to use website, always in stock,...
Logistics and honesty are wanting
The email from them, confirming my order, says: "Your standard delivery should be delivered between Monday 28th July - Wednesday 30th July, deliveries...
An exemplary service
An exemplary ser...
Prompt delivery
Prompt delivery....
Thank you!!!
...
The goods weren't exactly what was…
The goods weren't exactly what was ordered as the manufacturer was out of stock and substituted it with some thing else. The member of the sales team...
Fast delivery and good prices.
Fast delivery a...
easy to order
easy to order, arrived...
Conclusion
Customer feedback for OfficeStationery commonly highlights fast dispatch, prompt delivery and generally good product quality, with many reviewers noting easy online ordering. Several reviews specifically praise helpful and professional customer service when issues arise. A minority raise concerns about courier choice, tracking information and occasional pricing or sourcing transparency. If delivery speed and responsive support matter to you, reviewers generally report positive experiences; if supplier transparency or price comparison is important, check product sourcing and prices before purchase.