Office Monster
Experiences & Reviews
Office Monster is an online retailer of office furniture and supplies, offering categories such as desks, chairs, stationery, inks, toners and catering supplies. Consumers researching Office Monster typically look for delivery, customer-support and product-condition information from reviews and comparison sites.
Overview & Key Metrics
Our Analysis
Service quality
Reviewers consistently report responsive, helpful customer support and swift problem resolution, often citing named staff who follow up until issues are fixed.
Value for money
Several reviewers cite competitive pricing, good value for bulk purchases and occasional free delivery, describing costs as reasonable for the items bought.
User experience
Customers note a wide product selection and straightforward ordering; a few report stock delays but say communication keeps them informed during fulfilment.
Product quality
Most purchasers describe goods as meeting expectations—items arrive in good condition and assemble as described; isolated missing-item incidents were typically resolved.
Communication
Communication is frequently mentioned as clear and timely, with email updates and direct contact resolving delivery or return queries for most customers.
Overall experience
Overall impressions are positive: customers report satisfactory purchases, effective after‑sales support and repeat orders, with occasional exceptions noted.
Our Independent Methodology
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Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
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Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (September 2022 – September 2025).
Go head and sign up for Spam ....
"I started a purchase with this business but didn't complete the purchase on their website, as is my right. Unfortunately they captured my email addres..."
Brilliant customer service throughout
"Brilliant customer service throughout Purchased 4x desks from this company, everything was delivered promptly and in good condition. I had to return o..."
Quick and responsive
"We've used Office Monster several times, they're quick and responsive. Our last delivery wa..."
"Office Monster Rocks!"
"I recently had the pleasure of purchasing office supplies and furniture from OfficeMonster. From the moment I landed on their website, I was impressed by their wide variety of products, including stationery items, inks, toners and catering supplies among many others. The user experience wasn't just limited to a vast selection of products but also included free delivery on my purchase which made it even better for me to make orders occasionally as needed without worrying about high shipping charges. What really stood out to me though was the knowledgeable customer service team who were always available to answer any questions I had through telephone or email communication channels. The team members were prompt in providing helpful advice that allowed me to select exactly what I needed for my office setup with no fuss or delays. Overall, my experience shopping at OfficeMonster has been amazing so far - great product range coupled with excellent customer support means that they're one step ahead of the competition! Therefore if you need an online store where you can buy all your office needs at a go then visit Officemonster today!"
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
Go head and sign up for Spam ....
I started a purchase with this business but didn't complete the purchase on their website, as is my right. Unfortunately they captured my email addres...
Quick easy and very good communication
Quick easy and very...
Great products and service
Ordered from Office Monster a number of times and will continue doing so. The customer s...
Customer Service is superb
The customer service given by Laura is beyond. The furniture itself is just...
Quick and responsive
We've used Office Monster several times, they're quick and responsive. Our last delivery wa...
Very prompt and efficient and helpful…
Very prompt and efficient and helpful com...
Excellent product fast delivery
Excellent product fast delivery and well pack...
Brilliant customer service throughout
Brilliant customer service throughout Purchased 4x desks from this company, everything was delivered promptly and in good condition. I had to return o...
Quick and Helpful
Lauren was really quick and helpful in getting...
Good customer service
Following an initial disappointment of ordering a desk which appeared to be in stock, but then wasn’t for a couple of weeks office monster...
These people stand out because the…
These people stand out because the customer servic...
Very quick and efficient
Very quick and eff...
The customer service was excellent
The customer serv...
Alot of choice 👌
...
Great price
Took slightly longer than expected to be delivered but my fault as I o...
A Few Issues, But Excellent Customer Care
UPDATE 17/09/2025: I did have a couple of issues, but Danielle from support is an absolute legend. She went...
Great products and service
We ordered x12 meeting rooms chairs from Office Monster and the chairs were delivered on the requested date and are both good quality and value. Mia w...
Great product and service
The product was initially out of stock, but great flow of information from the company on likely delivery and alternative options. Opted to take the l...
Excellent customer service.
We had delivery issues as the courier couldn't find us, then an item was not i...
You had exactly what I was looking for
You had exactly what I was looking for...
Conclusion
The review sample shows strong, recurring praise for Office Monster’s customer service and communication, with multiple reviewers naming staff who handled issues directly. Product condition and value are frequently reported as satisfactory, with many customers returning for further orders. A small number of reviewers report stock or delivery hiccups and one complaint about email opt‑out practices; where issues occur they are commonly resolved by support. Prospective buyers should check stock lead times and confirm email preferences, and can expect a company that customers often describe as responsive and solution‑oriented.