Reviews Analysed
21
We Collect & Analyse Reviews
Trampoline Warehouse
Experiences & Reviews
Trampoline Warehouse is a UK retailer specialising in domestic trampolines and related safety accessories. It supplies a range of sizes for families and playground use and is commonly researched by buyers interested in delivery, assembly and product durability. Consumers looking for reviews typically seek information on build quality, customer service and value for money.
Overview & Key Metrics
Positive Sentiment
100%
Latest Review
18d
Overall Rating
4.9
Our Analysis
🎯
Service quality
Reviewers consistently report prompt delivery, polite couriers and helpful staff; a few note courier issues that the company resolved.
Share
Strong
24%
💰
Value for money
Multiple reviewers highlight competitive prices and good value, often emphasising large sizes and repeat purchases as reasons for satisfaction.
Share
Strong
6%
⚡
User experience
Ordering and assembly experiences vary: some customers find the website or instructions confusing, while others report straightforward ordering and easy builds.
Share
Mixed
11%
🔧
Product quality
Most reviewers describe sturdy, quiet trampolines with good build quality; a small number report manufacturing defects (for example mis‑drilled holes).
Share
Strong
19%
📞
Communication
Buyers commonly note timely updates, helpful phone contact and good tracking information; communication is frequently credited for resolving issues.
Share
Strong
16%
⭐
Overall experience
Overall reports are positive: customers frequently mention happy children, reliable delivery and responsive aftercare across purchases.
Share
Strong
25%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (November 2021 – September 2025).
Trampoline With Net 12 Feet
"There was no better gift that we could have given to our kids for their excellent performance apart from Trampoline With Net 12 Feet. It took us a week to search for stores that offered variety in quality, prices and ages. Luckily we found a Trampoline warehouse. We immediately went through their catalog, spotted what we wanted and contacted them. They were quick to respond, we asked all the questions we had and when we were satisfied, we placed the order. The following day, they delivered it for free . The delivery guys were very polite. They even helped us in setting it up. The kids are really having fun."
Eliel Lance
Collected.reviews
Nov 24, 2021
Featured for: free delivery and on-site setup
Good quality trampoline
"Trampoline arrived quickly after ordering. The website was a bit confusing regarding availability and timelines of stock, so I rang and spoke to a lad..."
Simon Hewson
Trustpilot
Sep 30, 2025
Featured for: mentions website confusion and assembly
Trampoline arrived on time and all the…
"Trampoline arrived on time and all the parts were there. However, two of the drilled holes were too small for the bolts to pass through which wasn’t e..."
Glenn
Trustpilot
Sep 30, 2025
Featured for: manufacturing holes issue required bolts
Can’t praise TW enough for their…
"Can’t praise TW enough for their outstanding customer service. We had some issues on delivery with the courier, and TW were fantastic on resolving the..."
Shaun B
Trustpilot
Sep 30, 2025
Featured for: courier issue resolved; strong communication
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
S
Simon Hewson
trustpilot.com
Sep 30, 2025
Good quality trampoline
Trampoline arrived quickly after ordering. The website was a bit confusing regarding availability and timelines of stock, so I rang and spoke to a lad...
C
Customer
trustpilot.com
Sep 30, 2025
Brilliant service
Brilliant service, great trampoline and a great...
A
Anthony St John
trustpilot.com
Sep 30, 2025
superb quality and excellent value and service
superb quality and excel...
L
Louise Smith
trustpilot.com
Sep 30, 2025
Ease when ordering and kept up to date…
Ease when ordering and kept up to date through tracking progr...
c
customer
trustpilot.com
Sep 30, 2025
good service and good price
...
S
Shaun B
trustpilot.com
Sep 30, 2025
Can’t praise TW enough for their…
Can’t praise TW enough for their outstanding customer service. We had some issues on delivery with the courier, and TW were fantastic on resolving the...
T
Tanya Neill
trustpilot.com
Sep 30, 2025
So easy from ordering to delivery
So easy from ordering...
G
Glenn
trustpilot.com
Sep 30, 2025
Trampoline arrived on time and all the…
Trampoline arrived on time and all the parts were there. However, two of the drilled holes were too small for the bolts to pass through which wasn’t e...
P
Paul Mercy
trustpilot.com
Sep 30, 2025
Great price and quick shipping
Great price and quick shipping. Had a minor issue with the product which was not their fault as it was a manufacture is...
C
Chris Ball
trustpilot.com
Sep 30, 2025
Great quality and easy to build
The quality of the trampoline is great and it was very easy to put together. It was delivered a couple of days after...
A
Amanda
trustpilot.com
Sep 30, 2025
Amazing service & product
Amazing service, from the moment the order was placed, great communication, from the order to the dispatch and delivery. Fairly easy to put together,...
M
Miss Sasha peppiatt
trustpilot.com
Sep 30, 2025
I have used trampoline warehouses for…
I have used trampoline warehouses for years and we have had about 4 trampolines from them. The quality is always fantastic. Delivery is always on time...
M
MRS VICTORIA CONRAD
trustpilot.com
Sep 30, 2025
All good
All good. Arrived quickly. Took quite a bit of putting together that I could not have done without some strong...
M
Michelle Biggs
trustpilot.com
Sep 30, 2025
Great communication and service
Great communication and service. Trampoline arrived promptly and well packaged. A very go...
J
J. Scott
trustpilot.com
Sep 30, 2025
Professional
Friendly, knowledgeable and very professional company. Gave me plenty...
K
Karen Coningsby
trustpilot.com
Sep 30, 2025
Can’t fault the trampoline company…
Can’t fault the trampoline company brillian...
P
Patrick Taylor
trustpilot.com
Sep 30, 2025
Excellent service good price child’s trampolinefriendly…
Excellent service good price...
S
Sooz Schiz
trustpilot.com
Sep 30, 2025
Amazing quality and customer service
We built the trampoline in 1.5 hours, the instructions were clear and the trampoline itself is brilliant quality. The delivery service was quick and t...
C
Customer
trustpilot.com
Sep 30, 2025
9ft by 14ft Trampoline
So far so good! Amazing customer service had a call within minutes to arrange delivery and a thanks for the purchase! Trampoline now built and kids lo...
A
AlisonShine
trustpilot.com
Sep 30, 2025
Really helpful staff when I contacted…
Really helpful staff when I contacted them to arrange next...
Conclusion
Reviews indicate Trampoline Warehouse delivers consistently fast shipping and responsive customer service; many buyers praise helpful delivery staff and clear communication. Product quality is frequently described as sturdy and quiet, and several reviewers report good value for money, including customers who buy larger models. A minority of reviews note assembly difficulties or isolated manufacturing issues (for example mis‑drilled holes) that were either worked around or resolved after contact. If you consider a purchase, check assembly requirements and note some instructions may be basic; contacting customer service for delivery or stock clarification is commonly effective.