Reviews split between quick deliveries and recurring after-sales issues. Many buyers mention fast dispatch, easy assembly, and good prices. Others report missing parts, damaged items, or slow refunds and unhelpful support. Reliability feedback ranges from products that last well to early failures and visible damage.
Examples from available reviews (Dec 2012 – Feb 2026).
Barbell set arrived on time with excellent service and good value.
“excellent service best value prices and great delivery, can't fault them”
Trampoline delivered next day and children are very happy with it.
“Can’t fault it. Very happy children.”
Order never arrived and company stopped replying about the promised refund.
“DO NOT BUY FROM THIS COMPANY.”
Pool table arrived damaged and unusable, and customer service was unresponsive.
“They have absolutely no regard for consumer satisfaction or consumer safety.”
Many reviews criticise after-sales support, pointing to delayed refunds, repeated returns, and rude replies. A clear set of customers describes the opposite, with quick, professional help such as replacement parts or fast fault fixes. A few also mention dependable delivery and acceptable in-person service.
Many reviewers say prices are competitive and the products feel like good value. Fewer comments raise high return fees and no compensation. Positive value remarks often come alongside on-time delivery and straightforward assembly.
Many customers report quick delivery and easy assembly, with children and other users enjoying the products right away. Others describe incomplete kits, missing bolts, and damaged goods that could not be used normally. When support responded quickly, the disruption was fixed.
Quality feedback is split: several reviewers describe items as sturdy and well made. Repeated negative comments mention early collapse, rust, warping, or products arriving looking used. Warranty and replacement requests sit at the centre of many quality complaints.
Many reviews mention phones not being answered, missing delivery updates, and emails going unanswered. Other customers report clear messages, timely courier updates, and helpful contact while orders were being fulfilled. The gap between good and poor contact stands out.
Overall sentiment is sharply divided between very satisfied and very dissatisfied customers. Positive experiences focus on speed, value, and quick fixes. Negative experiences focus on refunds that did not get resolved, poor support, and product failures.
For each review, the core experience based on original source reviews.
Sources: External Source (20) · Reviewcentre (7) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Company charged large return fees despite item being in perfect condition.
“No compensation offered for the return of the item 'in perfect condition”
Net rusted and collapsed within six months despite a twelve month warranty.
“Collapse under weather within 6 months.”
Trampoline delivered next day and children are very happy with it.
“Can’t fault it. Very happy children.”
No delivery update and company unresponsive after promising next-day delivery.
“the phone lines arnt working”
Barbell set arrived on time with excellent service and good value.
“excellent service best value prices and great delivery, can't fault them”
Reviewer states the bike is great after arrival.
“The bike is great.”
Pool table arrived damaged and unusable, and customer service was unresponsive.
“They have absolutely no regard for consumer satisfaction or consumer safety.”
Buggy repeatedly failed, multiple returns and poor communication about refunds.
“they now don't reply to emails avoid they are truly awful”
Treadmill issues were handled professionally and resolved quickly by the company.
“The way it was dealt with was Professionally and Quickly and all issues resolved”
Treadmill broke within months and warranty claims met with poor service.
“Their customer service when contacting is disgusting to say the least..”
Customer service was absolutely appalling and reviewer will not use them.
“This company's customer service was absolutely appalling.”
Company delayed refund and claims not to have received returned funds.
“The company purposely refunded a cancelled card (knowing it was shut).”
Faulty table leg replaced after prompt customer service and parts delivery.
“responded promptly offering a replacement of the parts or a return and refund.”
Great product, good communication and on-time delivery by a fab courier.
“Great product at an excellent price”
Trampoline warped after assembly and phone support provided no help.
“as soon as the trampoline is built it curves like a pringle”
Treadmill arrived missing a vital bolt and customer service was rude.
“The fact that the treadmill arrived without a bolt to erect it is very worrying”
Returned faulty multi gym; collection delayed and refund still outstanding.
“I still havent received my refund”
Solid, well-priced bike with prompt delivery and easy assembly.
“I was amazed at the price of this bike”
Water rower arrived next day; sturdy, easy to assemble and good value.
“the machine arrived next day!!”
Part failure resolved within 24 hours with brilliant, friendly service.
“it was delivered less than 24 hours later on Tuesday!!”
My husband and I bought the Walker & Simpson 6-Foot Space Saver Table Tennis Table for a Christmas present. We are both competitive table tennis players, but we were also hosting company for two months over winter break. Our regular table at home was too small to accommodate guests, so we looked around and found this. Overall, we were not disappointed. The Space Saver is a standard size and weight, with room for three players, of course with proper matting on the surface to protect from possible injury from tacky balls. We really like that it folds easily into a smaller package and can fit in our closet for storage when not in use. It is easy to carry outside, when necessary, with the attached handles. I would definitely recommend this product if you are looking for a space saver!
Order never arrived and company stopped replying about the promised refund.
“DO NOT BUY FROM THIS COMPANY.”
Quick delivery and good-quality product; daughter enjoys using it frequently.
“Quality seems better than those of competitors.”
Reviewer warns that their forthcoming complaint will be lengthy and detailed.
“OK THIS IS GOING TO TAKE A WHILE”
Purchased table arrived appearing used and the pool table was warped.
“The item had clearly been used before...the pool table was warped”
Trampoline delivered quickly, easy to assemble and the kids love it.
“Trampoline was easy to assemble and our 2 kids love it.”
Reviewer thanks the company and endorses it for sports gear purchases.
“this is a great import company for all your sports gear :)”
Hillman golf buggy seems well built and reviewer is very pleased.
“I purchased a Hillman Golf Buggy and I am very impressed with it.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
UK Sport Imports is a UK importer and retailer of sports and leisure equipment. It sells through an online shop to consumer and trade customers across Britain. The business runs warehousing and nationwide delivery and lists products online with specifications. Customers order via the website and can contact a UK-based support team for sales questions and delivery information.