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We Collect & Analyse Reviews

UK Sport Imports
Experiences & Reviews

UK Sport Imports is a UK-based online retailer of imported sports and fitness equipment. It operates an e-commerce store selling a broad range of home and outdoor fitness items, and arranges home delivery and returns across the UK. Consumers researching the company typically look for information on product reliability, delivery performance and returns handling.

Overview & Key Metrics

Reviews Analysed 22
Positive Sentiment 45%
Latest Review 82d
Overall Rating
2.8

Our Analysis

🎯

Service quality

Mixed service experiences: several customers report quick deliveries and fast parts dispatch, while many describe slow refunds, repeated faults and unresolved returns.

Share
22%
Mixed
💰

Value for money

Opinions on value vary: some buyers report good prices and solid kit, others cite wasted costs from early failures or high return and repair expenses.

Share
10%
Mixed
⚡

User experience

User experience of ordering and assembly is often positive: several buyers note easy assembly, clear instructions and straightforward delivery windows.

Share
7%
Strong
🔧

Product quality

Product quality reports are inconsistent: many customers praise solid, well-built items, while a substantial minority report manufacturing faults, rust or early failures.

Share
18%
Mixed
📞

Communication

Communication is a common complaint: multiple reviews mention unresponsive phone lines, delayed email replies and unclear returns or refund updates.

Share
18%
Weak
⭐

Overall experience

Overall impressions split: a number of customers report smooth purchases and quick resolutions, but a comparable share report serious problems with products or refunds.

Share
24%
Mixed

View all 22 public customer reviews – filtered by relevance →

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Updated regularly with the latest reviews and customer feedback.

All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 22 reviews

All Customer Reviews

Sources: External Source (20) · Collected.reviews (2) · Quotes shortened · As of: October 2025

J
Josephine O'Connor
External Source Jul 30, 2025

Avoid if you don't want to pay HUGE return fees!! Shop local instead and save yourself a fortune!

*Edit, refund confirmed with thanks for returning the product in perfect condition. No compensation offered for the return of the item 'in perfect con...

N
Nick Holden
External Source Jan 21, 2025

Bought a 3m Hillman net

Bought a 3m Hillman net. Warranty 12 months. Sold in UK for outdoor use. Collapse under weather within 6 months. Rusted and gave way. All poles snappe...

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pclebpqs
Collected.reviews Oct 25, 2024

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V
Vanessa O'Hara
External Source Aug 11, 2024

Really great trampoline, very fast delivery.

We ordered a 16ft trampoline at 2.30pm on Thursday and it was delivered at 10.30am on Friday. Our delivery driver was reall...

J
Jay saville
External Source May 24, 2024

Ordered barbell and weight set I rang…

Ordered barbell and weight set I rang up the next day as it said next day delivery I was told I ordered after 3 so it would be the day after and I wou...

I
Ian L
External Source Apr 08, 2024

Olympic barbell and weights set

I ordered an Olympic barbell and weight set I was worried when I read some of the other reviews but my order went perfectly the item is great quality...

E
Emma Robson
External Source Feb 23, 2024

The bike cam when it did

The bike cam when it d...

c
christopher gooding
External Source Feb 01, 2024

A Christmas Nightmare

Title: A Nightmare Christmas: UK Sports Imports' Atrocious Pool Table Experience Rating: ★☆☆☆☆ (1/5) I recently purchased a pool table from UK Sports...

B
Benny Emsley
External Source Jan 15, 2024

Avoid don't buy

Avoid this company at all costs bought a buggy March 2022 first day the front steering went fixed it myself complained was told it's checked before di...

E
Elaine Lofthouse
External Source Nov 01, 2023

Treadmill purchase

I purchased a Treadmill from this company.Had several issues with it .The w...

R
Ross Miskimmin
External Source Oct 12, 2023

Avoid this company at all costs

Avoid this company at all costs, purchased a treadmill broke within a few months and have to rectify or refund and...

m
mandy peters
External Source Aug 19, 2023

This company's customer service was…

This company's customer service was a...

M
Mep
External Source Jul 26, 2023

Delaying paying my refund

Delaying paying my refund. The company purposely refunded a cancelled card (knowing it was shut). Credit card company advised it returned the fund...

R
Rebecca
External Source Jul 17, 2023

I admit the reviews on here scared me…

I admit the reviews on here scared me and I always regret not reading before purchasing. I bought a table tennis table from here and it came after 5 w...

A
Anfields13
External Source Jun 08, 2023

Great product at an excellent price

Great product at an excellent price. Communication was good, delivered on time by a f...

F
Flashtime
External Source Apr 12, 2023

Bought a trampoline from then it's a…

Bought a trampoline from then it's a terrible company they send you terrible quality products such as as soon as the t...

s
sarah
External Source Mar 02, 2023

Horrendous customer service

Horrendous service! Purchased a very expensive treadmill which arrived with a vital part missing. Getting them to discuss the missing item and sending...

C
Connor Quinn
External Source Oct 14, 2022

Purchased a multi gym in July that was…

Purchased a multi gym in July that was faulty requested to return item took nearky 3 months for them to collect. The item has been received in there d...

E
Eileen
External Source May 18, 2022

I was amazed at the price of this bike

I was amazed at the price of this bike, not expecting such a solid piece of kit. Prompt...

B
Barry Wheeler
External Source May 16, 2022

I recently bought a Gymbopro Water…

I recently bought a Gymbopro Water Rowing Machine from UKImports. The buying experince was very easy and true to their word, the machine arrived next...

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Conclusion

Reviews for UK Sport Imports show a clear pattern of mixed experiences. Several customers praise fast delivery, helpful couriers and quick parts replacement for faults. However, many others report product defects, unclear communications and slow or costly returns and refunds. If you are considering a purchase, check the seller’s returns policy and warranty terms, verify delivery and return costs, and keep evidence of communications. For higher-value purchases consider confirming part availability and delivery timelines before completing the order.