Reviews Analysed
22
We Collect & Analyse Reviews
Golf Gear Direct
Experiences & Reviews
Golf Gear Direct is an online retailer specialising in golf equipment and accessories, including clubs, bags, shoes, balls and apparel. The business operates an e‑commerce store that lists products from multiple brands and provides paid and promotional delivery options. Consumers researching the retailer typically seek information on pricing, delivery performance and customer support. This summary aggregates customer feedback to help prospective buyers evaluate those areas.
Overview & Key Metrics
Positive Sentiment
91%
Latest Review
13d
Overall Rating
4.6
Our Analysis
🎯
Service quality
Customers often highlight helpful staff and a knowledgeable helpline that guides novices and resolves issues efficiently.
Share
Strong
12%
💰
Value for money
Many reviews mention competitive pricing, discounts and package deals; free delivery and loyalty discounts are noted positively.
Share
Strong
18%
⚡
User experience
Ordering is described as easy by some customers, while others report dissatisfaction with website delivery claims and expectations.
Share
Mixed
4%
🔧
Product quality
Several reviewers say items arrive as described and praise specific garments or products; overall sample size for product comments is small.
Share
Mixed
5%
📞
Communication
Delivery and contact are frequent topics: many report quick, on‑time shipping and good packaging, though a few note late or missing parcels.
Share
Strong
30%
⭐
Overall experience
Most reviewers express a positive overall experience and intent to return; a minority report negative delivery episodes and unresolved complaints.
Share
Strong
31%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 22 verified reviews (December 2021 – September 2025).
Not just a product, they impart valuable knowledge as well
"This is a general review about the services of Golf Gear Direct based on my experience with them last week. I recently started playing golf and this was my first purchase. So, I did not have much idea about how to choose and what to choose. So, I resorted to calling on their helpline number and the expert on the call explained everything in a detailed manner and also suggested options to suit my need. The call session was so informative that I can confidently make my choices in future. Wishing them the best to make more happy customers like myself!"
Rosamond
Collected.reviews
Dec 11, 2021
Featured for: new player; helpful helpline
Great price & good delivery
"Price was comparable with other companies but Golfgeardirect offered free delive..."
Bern
Trustpilot
Sep 30, 2025
Featured for: notes price and free delivery
Bogus delivery promises
"I placed an order for a Garmin watch as mine had malfunctioned just before my regular Saturday match. Needing a replacement before this weeks fixture..."
Mark Hooper
Trustpilot
Sep 30, 2025
Featured for: complaint on failed delivery promise
Great deal
"Great deal on clubs, kept me up to date and gave a gift when product was dela..."
Michael Dance
Trustpilot
Sep 30, 2025
Featured for: kept updated; gift for delay
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 22 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (2) · Quotes shortened · As of: September 2025
G
Gordon Rae
trustpilot.com
Sep 30, 2025
Ping Gilet - amazing delivery time
Great garment, good price...
C
Charles
trustpilot.com
Sep 30, 2025
Arrived on date agreed and product as…
Arrived on date agreed...
B
Barbara Cox
trustpilot.com
Sep 30, 2025
Super product
Super product, great price a...
R
Richard King
trustpilot.com
Sep 30, 2025
Arrived really quickly
...
T
Tim Stacey
trustpilot.com
Sep 30, 2025
not received package yet and waiting to…
not received package yet and waiting t...
C
Customer
trustpilot.com
Sep 30, 2025
Parcel arrived on time and well packaged
Parcel arrived on ti...
M
Mr/Ms derek greenfield
trustpilot.com
Sep 30, 2025
Easy to order and delivery was so quick
Easy to order and d...
B
Bern
trustpilot.com
Sep 30, 2025
Great price & good delivery
Price was comparable with other companies but Golfgeardirect offered free delive...
M
Mark Hooper
trustpilot.com
Sep 30, 2025
Bogus delivery promises
I placed an order for a Garmin watch as mine had malfunctioned just before my regular Saturday match. Needing a replacement before this weeks fixture...
S
Sheila Duffner
trustpilot.com
Sep 30, 2025
Excellent value for money
Excellent value for money. Cheapest I could find this particular item. Oth...
M
Mr Peter Hessey
trustpilot.com
Sep 30, 2025
Got my order next day as requested
Got my order next day as requ...
K
Keith Davis
trustpilot.com
Sep 30, 2025
Everything.
...
J
James Boyle
trustpilot.com
Sep 30, 2025
Great service
Great service and prices small issue sorted out i...
D
David Pearson
trustpilot.com
Sep 30, 2025
Excellent service from this company
Excellent service from this company, and the loyalty disc...
R
Robert Shaw
trustpilot.com
Sep 30, 2025
Golfgeardirect everything you need.
I have purchased a lot from this retailer as l am starting to play golf again.l think Golfgeardirect has been fantastic with me l couldn’t ask for any...
A
Ann Hughes
trustpilot.com
Sep 30, 2025
Best price on Taylormade cart bag and…
Best price on Taylormade cart bag and from orde...
M
Michael Dance
trustpilot.com
Sep 30, 2025
Great deal
Great deal on clubs, kept me up to date and gave a gift when product was dela...
J
John Cover
trustpilot.com
Sep 30, 2025
Order processed and delivered…
Order processed and delivered e...
G
GB
trustpilot.com
Sep 30, 2025
5 star for promises
5 star for promises, will compl...
A
Allan Morrison
trustpilot.com
Sep 30, 2025
Excellent service
...
Conclusion
Reviewers most frequently praise Golf Gear Direct for competitive prices, package deals and occasional free or fast delivery. Many customers report helpful staff or a useful helpline when choosing products, and several note items arriving on time and well packaged. There are consistent positive overall impressions and repeat customers, but a minority of reviews describe delayed or missing parcels and slow responses. If delivery timing is critical, check the seller's stated delivery estimates and contact options before ordering; the reviews suggest good value but occasional fulfilment issues.