Reviewers often mention competitive prices, an easy online checkout, and quick dispatch. Many also point to helpful staff and fast delivery as reasons they recommend the retailer. Fewer reviews describe late or missing parcels and damaged packaging.
Examples from available reviews (Apr 2018 – Feb 2026).
Good value and very quick delivery; reviewer recommends the company.
“Very good value and delivered very quickly.”
Customer service resolved an order issue promptly within 20mins.
“Chris sorted out an issue with my order straight away”
Box was crushed on delivery despite product being undamaged.
“the box was crushed to bits.”
Package had not arrived and customer awaited explanation.
“not received package yet and waiting to hear back why package hadn’t arrived”
Customers often praise staff for sorting problems quickly. Several reviews mention a sales representative who arranged discounts and fixed order issues within minutes. A minority describe slow dispatch or delivery problems that were not resolved without follow-up.
Reviewers repeatedly point to low prices and free or fast delivery as key reasons for buying. Multiple comments call it the best available price for items like footwear and bags. No systematic complaints about whether the pricing matches the value appear in the dataset.
Users say the website is easy to navigate and ordering feels straightforward. Many link the smooth checkout with fast delivery and a positive experience after purchase. A few mention limited updates during dispatch or slower-than-expected processing.
Several reviews directly praise product condition and performance, including trolleys and garments described as high quality. One review mentions a severely crushed box even though the item arrived undamaged. Beyond isolated packaging or condition issues, reviews do not show a wider pattern of defects.
Many reviewers say they received updates and that staff gave helpful, detailed advice. One recorded helpline call shows in-depth product guidance for future purchases. A small set of reviews criticise weak updates and describe frustration at missing explanations for delivery problems.
Most reviews show strong satisfaction with accurate orders, quick delivery, and supportive staff. The negative experiences mainly involve delivery failures and damaged packaging, and they appear in only a few reviews. Overall feedback is clearly positive, with occasional slips in fulfilment and communication.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (3) · Reviews (2) · Quotes shortened · As of: February 2026
This is a general review about the services of Golf Gear Direct based on my experience with them last week. I recently started playing golf and this was my first purchase. So, I did not have much idea about how to choose and what to choose. So, I resorted to calling on their helpline number and the expert on the call explained everything in a detailed manner and also suggested options to suit my need. The call session was so informative that I can confidently make my choices in future. Wishing them the best to make more happy customers like myself!
I went to Golf Gear Direct in search of new golf shoes to replace my worn out ones. Since I needed a specific size, the staff member helped me find a pair that fit well without taking up too much space. Afterwards he gave me a quick guide on how to care for them, and I was able to leave feeling happy with my purchase.In case you are looking for the best golf shoes in a fair price, then you need to go to this shop. They have lots of nice models and sizes. The prices are good and when you have a sale, you can lower the prices even more. From bags to golf balls and clubs, their staff will assist you on choosing the right piece for your needs. They also offer package deals for those who want more out of their golf game.
Loved the trolley; received next-day delivery and good communication.
“Their delivery is fast! I received my order the next day after placing my order.”
Excellent service, competitive prices and fast delivery.
“Excellent service. Very competitive prices.”
Very good purchasing experience with fast delivery and good prices.
“Very good purchasing experience. Fast delivery and good prices.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Golf Gear Direct runs an online store focused on golf equipment and clothing. It lists items such as clubs, bags, footwear, and apparel in searchable pages and categories. Customers order through the website using standard delivery options and online payment. The site also shares contact details for enquiries, plus returns information for after purchase support.