Reviewers often mention competitive prices, an easy online checkout, and quick dispatch. Many also point to helpful staff and fast delivery as reasons they recommend the retailer. Fewer reviews describe late or missing parcels and damaged packaging.
Examples from available reviews (Apr 2018 – Feb 2026).
Good value and very quick delivery; reviewer recommends the company.
“Very good value and delivered very quickly.”
Customer service resolved an order issue promptly within 20mins.
“Chris sorted out an issue with my order straight away”
Box was crushed on delivery despite product being undamaged.
“the box was crushed to bits.”
Package had not arrived and customer awaited explanation.
“not received package yet and waiting to hear back why package hadn’t arrived”
Customers often praise staff for sorting problems quickly. Several reviews mention a sales representative who arranged discounts and fixed order issues within minutes. A minority describe slow dispatch or delivery problems that were not resolved without follow-up.
Reviewers repeatedly point to low prices and free or fast delivery as key reasons for buying. Multiple comments call it the best available price for items like footwear and bags. No systematic complaints about whether the pricing matches the value appear in the dataset.
Users say the website is easy to navigate and ordering feels straightforward. Many link the smooth checkout with fast delivery and a positive experience after purchase. A few mention limited updates during dispatch or slower-than-expected processing.
Several reviews directly praise product condition and performance, including trolleys and garments described as high quality. One review mentions a severely crushed box even though the item arrived undamaged. Beyond isolated packaging or condition issues, reviews do not show a wider pattern of defects.
Many reviewers say they received updates and that staff gave helpful, detailed advice. One recorded helpline call shows in-depth product guidance for future purchases. A small set of reviews criticise weak updates and describe frustration at missing explanations for delivery problems.
Most reviews show strong satisfaction with accurate orders, quick delivery, and supportive staff. The negative experiences mainly involve delivery failures and damaged packaging, and they appear in only a few reviews. Overall feedback is clearly positive, with occasional slips in fulfilment and communication.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (3) · Reviews (2) · Quotes shortened · As of: February 2026
Good value and very quick delivery; reviewer recommends the company.
“Very good value and delivered very quickly.”
Box was crushed on delivery despite product being undamaged.
“the box was crushed to bits.”
Product was great but dispatch was slow with limited communication.
“Delivery process slow and little communication”
Reviewer reports great service overall.
“Great service”
Wide product selection and items were delivered on time.
“Great selection of products, and delivered on time”
Ordering online was easy with good price and fast delivery.
“Easy to order on line Good price for my purchase Fast delivery No problems”
Boots were purchased at a good price and delivered quickly.
“I ordered footjoy boots at a really good price..”
Bag was the best priced and delivery tracking information provided.
“They had the best price I could find and free p&p.”
Easy ordering and item arrived within the promised timeframe.
“Easy to order and item arrived in the time frame, would buy again from this company”
Pleased with jacket, good price and excellent service from order to delivery.
“service is second to none from ordering to delivery.”
Order delayed but helpful staff resolved the issue and delivery arrived.
“Really nicely packaged and exactly what I was after.”
Delivery arrived earlier than quoted and was well packed.
“Great delivery Arrived earlier than quoted Well packed”
Customer service resolved an order issue promptly within 20mins.
“Chris sorted out an issue with my order straight away”
Golf trolley had good quality and price, delivered very quickly.
“Great golf trolley. Good quality and price.”
Fitting with Joe Wood was fantastic and produced ideal clubs.
“I found the experience fantastic, Joe is really knowledgeable”
First-time customer was impressed with the service and will return.
“First time I used this company and was impressed with the service.”
Website was easy to navigate and locating items was straightforward.
“The website was very easy to navigate from start to order placement.”
Sales rep Chris went above and beyond and supported discounts.
“Sales rep Chris went over and above to get me the clubs I needed”
Ordering was easy and delivery was fast.
“Easy to order, fast delivery.”
Amazing service, good price, excellent delivery; would recommend.
“Amazing service great price delivery excellent”
Garment was good, reasonably priced and delivered very quickly.
“Great garment, good price and amazing delivery time.”
Product arrived on the agreed date and as described.
“Arrived on date agreed and product as descibed”
Product was excellent, affordably priced and delivered quickly.
“Super product, great price and quick delivery. Thank you”
The item arrived really quickly, as expected.
“Arrived really quickly”
Package had not arrived and customer awaited explanation.
“not received package yet and waiting to hear back why package hadn’t arrived”
Parcel arrived on time and was well packaged.
“Parcel arrived on time and well packaged”
Ordering was easy and delivery was very quick.
“Easy to order and delivery was so quick”
Comparable price with free delivery arriving three days after ordering.
“Golfgeardirect offered free delivery which arrived 3 days after placing my order”
Delivery missed promised timeframe and caused significant disappointment.
“Extremely disappointed and annoyed at the deception!”
Item was the cheapest available and offered excellent value.
“Excellent value for money.”
Order arrived the next day as requested.
“Got my order next day as requested”
Reviewer left a single-word comment praising the overall experience.
“Everything.”
Great service and prices; a small issue was resolved immediately.
“Great service and prices”
Excellent service and a loyalty discount encourage repeat purchases.
“Excellent service from this company”
They were understanding, kept in contact and offered good deals.
“So understanding, keeping in contact and most of all giving you the best deal possible.”
Best price and very quick ordering to delivery process.
“from ordering to delivery super quick”
Great deal, kept informed, and received a gift after delay.
“Great deal on clubs, kept me up to date”
Order was processed and delivered efficiently and on time.
“Order processed and delivered efficiently and on time thankyou”
Reviewer awarded five stars for promises but awaits actual delivery.
“5 star for promises, will complete review if we get a delivery”
Reviewer reports excellent service from this company.
“Excellent service”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Golf Gear Direct runs an online store focused on golf equipment and clothing. It lists items such as clubs, bags, footwear, and apparel in searchable pages and categories. Customers order through the website using standard delivery options and online payment. The site also shares contact details for enquiries, plus returns information for after purchase support.