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Teamzo
Reviews & Experiences

Several reviews say payments were taken but items never arrived and refunds were late or never came. Others describe quick delivery and well-made shirts. Problems reaching the company come up more often than other complaints. Overall ratings split sharply between strong criticism and strong praise.

Overview & Key Metrics

Review count
21
Sources
trustpilot.com, Collected.reviews
Last updated
February 2026

What reviewers often mention

🎯

Service quality

Many reviews mention long delays, cancelled orders, and refunds that never reached customers. Others praise on-time delivery and well-packaged parcels, showing results vary from order to order.

💰

Value for money

Only a few reviews mention value. One points to an affordable, well-fitting jersey, while another says older items felt overpriced.

User experience

Some customers say their payment went through but they received no confirmation or order number, and a few had to open disputes to get their money back. A smaller group describes an easy checkout and helpful email updates.

🔧

Product quality

Several reviewers praise the fabric and build quality of shirts and jackets. Another set reports poor printing, jerseys they suspect were fake, and items that did not meet expectations.

📞

Communication

Many customers describe emails and calls going unanswered, along with missing refund confirmations. A minority say replies were quick and delivery updates were useful.

Overall experience

Reviews sit at two ends: clearly positive experiences with on-time delivery and good products, and clearly negative experiences with no delivery and refunds left unresolved. How satisfied people felt mostly came down to whether the order arrived and whether support replied.

All Reviews

For each review, the core experience based on original source reviews.

All Reviews

Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: February 2026

Customer communication

Rare product delivered in good condition with helpful email updates.

“Email updates throughout the delivery process”

Sep 30, 2025 · trustpilot.com
Richard Crow service

Shirt not delivered for 107 days and refund delayed despite escalation.

“It has taken an entire 107 days for UKSoccershop to NOT deliver what I ordered”

Sep 30, 2025 · trustpilot.com
Paolo communication

They took payment months ago but never sent the item or replied.

“They immediately debited the money but they never sent the item.”

Sep 30, 2025 · trustpilot.com
Catherine Thomas communication

Orders were cancelled without notice and customer service failed to respond.

“the orders had been cancelled because the item was out of stock”

Sep 30, 2025 · trustpilot.com
Ras communication

Order cancelled with no refund and poor communication required PayPal dispute.

“Terrible communication, waste of time and money.”

Sep 30, 2025 · trustpilot.com
J W communication

Payment taken without confirmation and customer service handled refunds poorly.

“payment was taken, but no confirmation of order and no order number.”

Sep 30, 2025 · trustpilot.com
Jacob Yau service

One cancelled item refund never credited to my card after order cancellation.

“the refund never debit to my credit card.”

Sep 30, 2025 · trustpilot.com
Mike Dudley quality

Replica shirt made of cotton, good quality and delivered quickly.

“good quality and fast delivery”

Sep 30, 2025 · trustpilot.com
Guest communication

T-shirt was sent on time at a good price but acknowledgement was delayed.

“they replied promptly to my e- mail.”

Sep 30, 2025 · trustpilot.com
andrea chludilova service

Ordered personalised shirt and waited over three weeks with no response.

“I am waiting more then 3 weeks and nothing.”

Sep 30, 2025 · trustpilot.com
Margot Buchan service

Order confirmed then shown rejected online and no explanation provided.

“No explanation from the company.”

Sep 30, 2025 · trustpilot.com
Kanhi Santos value

Jersey fits well and was affordable, but older jerseys seem overpriced.

“fits wonderfully and was affordable.”

Sep 30, 2025 · trustpilot.com
Astrid D'Hondt service

Order not delivered after a month and customer service unresponsive.

“Been waiting now for 9 days for a reply from customer service too.”

Sep 30, 2025 · trustpilot.com
Jan service

Item delivered on time and service was good.

“Good service, thanks”

Sep 30, 2025 · trustpilot.com
Victoria communication

Promised refund not received and calls and emails unanswered.

“I haven't received a refund for a non-delivered item I bought”

Sep 30, 2025 · trustpilot.com
Gary Davis quality

Good communication and a top quality shirt, worth the wait.

“Top quality shirt.”

Sep 30, 2025 · trustpilot.com
Shing Yip Thomas Choy quality

Received a jersey believed to be fake and friends experienced non-delivery.

“is absolutely fake and not authentic one.”

Sep 30, 2025 · trustpilot.com
Miumiu Lamlam service

Japan Anthem jacket arrived quickly with very good packaging.

“it arrives really fast!”

Sep 30, 2025 · trustpilot.com
Barbara Huddleston service

They supplied correctly sized personalised tops with on-time delivery and good quality.

“They arrived on time, great quality and made his Christmas.”

Sep 30, 2025 · trustpilot.com
Milena communication

Company took payment and is unreachable; account details not recognised.

“Took my money and can't get in touch with them.”

Sep 30, 2025 · trustpilot.com
Jack 4/5

My Name Is Jack, I am a T Shirt Designer and the owner of the company. I have some bad news for you that I never expected from the teamzo company. As you know, I ordered five t-shirts from teamzo company. But when it arrived , it was a big disappointment for me because the quality of their soft cotton t-shirts was poor. Their t-shirts color faded after several times washes. The design is good, but the quality of the t-shirt is bad. After wearing it for half a day, the print on the t-shirt started to crack and tear off. I contacted the Teamzo customer care team, but they replied very slowly and did not solve my problem at all. It's not worth it buying this t-shirt, because you'll only have cheap clothes after you wear them.

Dec 01, 2021 · Collected.reviews

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Sources and methodology

This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.

About Teamzo

Teamzo runs an online shop selling teamwear and apparel. The site lists items for purchase and uses standard checkout and payment methods. Customers can choose shipping options and track orders. Support is offered by email and online contact channels for order questions and returns.