Reviews indicate CycleStore consistently delivers orders quickly and handles returns and refunds efficiently. Customers frequently praise helpful staff and accurate product information, which supports repeat purchases. Several reviews highlight competitive pricing, discounts and good value on items such as tyres and accessories. A small number of customers report email confirmation issues or sizing problems; phone contact and the returns process are described as responsive. Prospective buyers seeking fast delivery, clear product descriptions and straightforward returns are likely to find CycleStore suitable.
Examples from available reviews (Aug 2017 – Feb 2026).
Bike arrived early in excellent condition; site was user-friendly and helpful.
“I must say I am thoroughly impressed with the product.”
Order confirmed and delivered quickly; refund processed after return.
“Five star service at all times”
Service was good but the company has problems with email confirmations.
“I got no confirmation email about anything, order, dispatch or return.”
Item matched expectations with quick delivery and good communication.
“Good quality item exactly what I was looking for.”
Most reviewers report rapid order handling, fast delivery, helpful staff and smooth returns; occasional stock delays are referenced but do not dominate feedback.
Multiple reviews mention competitive pricing, discounts and good offers for tyres and accessories, with customers describing purchases as good value.
Customers describe a clear website, accurate product descriptions, easy ordering and a broad selection, citing those factors when returning to buy again.
Items are generally received in good condition with accurate descriptions and comfortable fit reports; a small number of reviews note sizing or fit issues.
Most feedback notes helpful phone contact, prompt confirmations and clear refund updates; a minority report missing confirmation emails needing attention.
Overall sentiment is positive: many reviewers express satisfaction, recommend the shop and indicate intent to purchase again based on delivery and service.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (60) · Reviews (5) · Reviews (1) · Quotes shortened · As of: February 2026
Consistently great price and great service.
“Great price and great service as always”
Excellent price and swift delivery, reviewer thankful.
“Excellent price. Swift delivery.”
Good quality product at a reasonable price, delivered next day.
“Good quality product at a reasonable price, delivered the following day 👍”
Reviewer pleased with the item and its price.
“Great item and price.”
Order arrived on time, was well packaged, and product works well.
“well packaged and product works well.”
Customer service was very helpful and investigated a query quickly.
“Fast delivery and very helpful customer service.”
Reviewer reports service was speedy and accurate.
“Speedy and accurate service”
Products, price and service were all reported as good.
“Good products, good price, good service”
Item arrived quickly and was on sale, making reviewer happy.
“Arrived quickly and I got the helmet on sale so very happy!”
Footbeds arrived quickly and met the reviewer's needs.
“I ordered some footbeds which arrived quickly and we're exactly what I needed”
Reviewer said the purchase was fine.
“It was fine!”
Well priced jacket arrived next day; phone queries were answered promptly.
“phone was answered straightaway and query answered with no problem !”
Reviewer reported they received good service.
“Good service”
Great service and helmet, which made a perfect present.
“Perfect present for my grandson.”
Lights were easy to fit, small but bright according to reviewer.
“great lights easy to fit nice an smsll but bright”
Service was excellent, fast and efficient; reviewer would use again.
“Excellent fast efficient service.”
Product had great price, with super quick delivery and good packaging.
“super quick delivery and well packaged.”
Jacket and gloves arrived promptly and kept reviewer warm and dry.
“arrived promptly and are very good quality!”
Reviewer praised the value and the service.
“Great value, great service”
Order was easy and arrived in plenty of time for a birthday present.
“Easy to order & arrived in plenty of time.”
Fast delivery during busy season, competitive price and good follow-up.
“Fast delivery (at a busy time of year), competitive price, good follow-up.”
Reviewer described the service as great.
“great service”
Sales contacted reviewer quickly, arranged an alternative which arrived and impressed.
“The sales team are amazing.”
Great prices and quick delivery reported by reviewer.
“Great prices and quick delivery.”
Great price and quick delivery; reviewer would recommend and reuse.
“Great price , quick delivery would definitely recommend and use again.”
Great prices and quick shipping; reviewer recommends the shop.
“Great prices and quick shipping.”
Communication was great during an order problem; delivery was speedy and well packaged.
“Great communication when there was a problem with my order.”
Website needs updating but prices are excellent and delivery was speedy.
“Website could benefit from being updated.”
Website was easy to use and delivery was very quick.
“Website easy to use, delivery very quick”
Competitive prices and speedy delivery reported by reviewer.
“Competitive prices and speedy delivery.”
Product was in stock with quick delivery and pleasant service.
“in stock and quick delivery”
Good price and quick delivery.
“Good price and quick delivery”
Reviewer described the service as reliable.
“Reliable!!”
Great product at a wonderful price; perfect Christmas present.
“Great product and a wonderful price.”
Quick delivery, good price, and item as described.
“Quick delivery. Good price. As described”
Positive interaction; product and customer service were good.
“Great company to interact with, product and customer service good.”
Great stock, keen pricing and fast delivery even for large items.
“Great stock, very keen pricing and nest day delivery even for large items”
Easy ordering and prompt delivery; product not yet tested.
“Easy to order prompt delivery Christmas present so not yet tested”
Repeat purchases with easy ordering and rapid delivery; recommended.
“Always easy ordering and rapid delivery.”
Good price and prompt refund, but glove lacked expected palm padding.
“returned due to lack of palm padding especially on thumb side”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
CycleStore is an online retailer specialising in bicycles, cycling clothing and components. The store operates an e-commerce site providing product listings, ordering, delivery and returns for consumers looking for bike hardware, apparel and accessories.