Reviews Analysed
20
We Collect & Analyse Reviews
WeightWorld
Experiences & Reviews
WeightWorld is an online retailer that offers vitamins, supplements, health foods and related lifestyle products to UK shoppers. Its website lists product pages with ingredients and ordering options, and the company operates online sales, delivery and returns channels aimed at direct consumers.
Overview & Key Metrics
Positive Sentiment
55%
Latest Review
30d
Overall Rating
3.2
Our Analysis
🎯
Service quality
Delivery and returns are inconsistent: some reviewers praise fast delivery and smooth returns, while several report late shipments, damaged items and refund problems.
Share
Weak
16%
💰
Value for money
A small number of reviewers explicitly call out affordable prices and good value; these comments are positive but limited in volume.
Share
Mixed
4%
⚡
User experience
One reviewer describes the ordering process as smooth and quick; most feedback centres on delivery or fulfilment rather than site usability.
Share
Mixed
2%
🔧
Product quality
Product quality opinions are split: many users praise vitamins and matcha, while multiple reports raise concerns about poor batches, contamination or questionable ingredient forms.
Share
Mixed
28%
📞
Communication
Communication experiences vary: a few reviews note prompt, helpful support, but several reviewers report unanswered emails, confusing refund messages or slow responses.
Share
Weak
16%
⭐
Overall experience
Overall impressions are mixed: numerous customers recommend the brand for products and value, while a substantial share report service, safety or refund issues.
Share
Mixed
35%
Our Independent Methodology
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Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
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Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 20 verified reviews (September 2025).
wonderful products and great prices
"wonderful product..."
Xhe Ssi
Trustpilot
Sep 30, 2025
Featured for: Positive product and price mention
Dangerous ingredients!
"Whilst the products I ordered arrived as expected, when I looked at the ingredients listed I was shocked to see that 3 of them are synthetic. As a bio..."
Steve
Trustpilot
Sep 30, 2025
Featured for: Expert complaint about ingredients
Firstly we got sent an item that had…
"Firstly we got sent an item that had already been opened and used. Secondly it was faulty. We sent this back with the promise of the return postage be..."
Customer
Trustpilot
Sep 30, 2025
Featured for: Detailed refund and communication complaint
Fantastic customer service
"I purchased an item from Weightworld which I realised was not appropriate for my wife. I have to say the process of returning this item has been super..."
Richard Little
Trustpilot
Sep 30, 2025
Featured for: Positive return process and communication
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 20 reviews
All Customer Reviews
Sources: Trustpilot (20) · Quotes shortened · As of: September 2025
S
Steve
trustpilot.com
Sep 30, 2025
Dangerous ingredients!
Whilst the products I ordered arrived as expected, when I looked at the ingredients listed I was shocked to see that 3 of them are synthetic. As a bio...
X
Xhe Ssi
trustpilot.com
Sep 30, 2025
wonderful products and great prices
wonderful product...
d
demi Kovacs
trustpilot.com
Sep 30, 2025
So happy always new additions like my…
So happy always new additions...
V
Vornicu-Stefan Andreea Teea
trustpilot.com
Sep 30, 2025
Love them!
I love their products and I really appreciate that they try...
K
Katja
trustpilot.com
Sep 30, 2025
I'm really happy with my experience…
I'm really happy with my experience shopping on WeightWorld.uk! The order process was smooth and quick, and the delivery arrived on time and well-pack...
O
Oana Sabadas
trustpilot.com
Sep 30, 2025
Good products
Good products, l...
A
Anonymous
trustpilot.com
Sep 30, 2025
No third-party lab test is in public
No third-party lab test is in public. Most of these herbal supplements, especially Ginkgo and Spirulina, are found to be contaminated with heavy metal...
S
Sniukas Mantas
trustpilot.com
Sep 30, 2025
ordered supplements from their website scamm
ordered supplements from their website. They were 'packing' my order for a week, another week has passed and I still...
A
Anxhelina Cera
trustpilot.com
Sep 30, 2025
Very good vitamins
Very good vitamins! I use all of them in the morning and I have seen so much...
C
Customer
trustpilot.com
Sep 30, 2025
Firstly we got sent an item that had…
Firstly we got sent an item that had already been opened and used. Secondly it was faulty. We sent this back with the promise of the return postage be...
w
webg03 Galway
trustpilot.com
Sep 30, 2025
excellent products at affordable prices.
excellent products a...
S
Stella
trustpilot.com
Sep 30, 2025
I bought Magnesium capsules at co-op
I bought Magnesium capsules at co-op. The inside was dusty like the white po...
S
Stefan Stoyanov
trustpilot.com
Sep 30, 2025
order 5522615136
VERY unpleasant experience, and still not resolved! The item was in stock when I ordered it, a couple of hours later it was out of stock and not possi...
A
Arlet Argaez
trustpilot.com
Sep 30, 2025
I’m really happy with this products
I’m really happy with this products. Recently. Wanted to start drinking Matc...
�
Özge
trustpilot.com
Sep 30, 2025
Really great products!
...
A
An Klia
trustpilot.com
Sep 30, 2025
Poor quality matcha not ceremonial…
Poor quality matcha not ceremonial grade i can see by the colour and flavour straight away. Ceremonial matcha is nice bright green colour and the one...
R
Richard Little
trustpilot.com
Sep 30, 2025
Fantastic customer service
I purchased an item from Weightworld which I realised was not appropriate for my wife. I have to say the process of returning this item has been super...
C
Calve Cowdry
trustpilot.com
Sep 30, 2025
Unsafe Supplements and Unsafe GLASS SHIPPING...
Hi there, I'd like to raise an official complaint. Firstly, you sent all my items without a care for the world on how to package them. They were just...
S
Sunny
trustpilot.com
Sep 30, 2025
unhappy delivery…
Really unhappy with the delivery service . No update on the delivery...
M
Moni Gabi
trustpilot.com
Sep 30, 2025
A brand I trust
It is quite hard to find a trusted supplements brand. When I first tried one supplement from WeightWorld I was skeptic, obviosly. Then, I started to f...
Conclusion
Reviews show a mix of experiences with WeightWorld. Many customers praise product range, matcha and vitamins and mention good prices and perceived benefits. At the same time a notable number of reviews describe problems with delivery, damaged or opened items, delayed refunds and unanswered support messages. Several reviewers also raise safety and transparency questions about ingredient forms and public third‑party testing. If you are considering a purchase, check product ingredient pages, look for testing or certificates, and keep order and communication records to assist with any refund or returns queries.