Reviews Analysed
21
We Collect & Analyse Reviews
myvitamins
Experiences & Reviews
myvitamins is an online retailer of vitamins, minerals and dietary supplements serving customers in the UK and internationally. The site lists product descriptions and ingredient information, and sells formats such as tablets, capsules and gummies via an e-commerce checkout with delivery options.
Overview & Key Metrics
Positive Sentiment
100%
Latest Review
30d
Overall Rating
4.9
Our Analysis
🎯
Service quality
Reviewers most often report quick deliveries and reliable order handling; one earlier review notes a surprise delivery charge and poor first-time service.
Share
Strong
20%
💰
Value for money
Many reviews mention good prices, discounts or free gifts and say offers encourage repeat purchases; one reviewer complained about added delivery cost.
Share
Strong
16%
⚡
User experience
Customers frequently describe the website as clear and easy to use, with straightforward product information and a simple ordering and checkout flow.
Share
Strong
21%
🔧
Product quality
A small number of reviews comment on product effectiveness and easy-to-take formats (for example, gummies); sample size is limited but overall positive.
Share
Mixed
7%
📞
Communication
Communication is rarely mentioned; one reviewer highlights a helpful chat function but there are few comments about customer contact overall.
Share
Mixed
2%
⭐
Overall experience
Most reviewers report positive overall experiences, citing repeat purchases, on-time delivery and satisfaction with products; one reviewer reported dissatisfaction on first use.
Share
Strong
34%
Our Independent Methodology
How we analyse customer reviews without bias
Data Collection
We analyse public reviews from verified platforms like Google, Trustpilot, and Facebook.
AI Analysis
Our AI detects patterns in genuine customer experiences without modifying content.
100% Independent
Zero company influence. No payments, no bias — just real customer voices.
Always Current
Updated regularly with the latest reviews and customer feedback.
Featured Customer Experiences
Representative examples from 21 verified reviews (December 2021 – September 2025).
Multivitamin Gummies
"
My surprise when I saw that they had tacked on an expensive £2.79 delivery fee to a little jar of capsules that I had ordered came a few days later.
A short time afterward, my bliss had been broken.
Money has been completely and completely emptied of all of its value.
As a result, I decided to purchase it despite my misgivings about whether it would be lucrative in the long term if there was no money off to offset the price of the purchase.
This website was recommended to me via a Facebook group that I belong to.
This was my first time utilizing your services, and I'm really dissatisfied with your performance.
"
Jane Luis
Collected.reviews
Dec 07, 2021
Featured for: mentions delivery charge and dissatisfaction
I've been using MyVitamins for years
"I've been using MyVitamins for years. So much choice with easy to a..."
Karen
Trustpilot
Sep 30, 2025
Featured for: long-term user, chat positive
Great company
"Easy to order, great choice and great prices. Deliv..."
Sally-ann
Trustpilot
Sep 30, 2025
Featured for: easy order, prices, quick delivery
Easy to use website
"Easy to use website Fast drlivery and really..."
Lesley Adshead
Trustpilot
Sep 30, 2025
Featured for: website usability, fast delivery, value
All Customer Reviews
Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.
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Showing all 21 reviews
All Customer Reviews
Sources: Trustpilot (20) · Collected.reviews (1) · Quotes shortened · As of: September 2025
K
Karen
trustpilot.com
Sep 30, 2025
I've been using MyVitamins for years
I've been using MyVitamins for years. So much choice with easy to a...
M
MARK SMITH
trustpilot.com
Sep 30, 2025
Easy ordering
Easy to place my order and to...
J
Janice
trustpilot.com
Sep 30, 2025
Order all my vitamins from my vitamins…
Order all my vitamins from my vitamins Clear eas...
S
Sue Taylor
trustpilot.com
Sep 30, 2025
Very easy to place an order,and pay for…
Very easy to place an order,and pay for it.Great to be able to read...
L
Lizzie
trustpilot.com
Sep 30, 2025
Always get what you expect
Always get what you exp...
T
Troy Fell
trustpilot.com
Sep 30, 2025
Excellent Service!
...
M
Mrs C.
trustpilot.com
Sep 30, 2025
Great service
Great service , quick...
H
Hannah Jones
trustpilot.com
Sep 30, 2025
such great quality at great prices
such great qualit...
S
Sally-ann
trustpilot.com
Sep 30, 2025
Great company
Easy to order, great choice and great prices. Deliv...
C
Christine Endersby
trustpilot.com
Sep 30, 2025
Good service
...
L
Lesley
trustpilot.com
Sep 30, 2025
Easy to find what I needed first order
Easy to find what I...
L
Lesley Routs
trustpilot.com
Sep 30, 2025
Very good value for money
...
N
Nicola Davies
trustpilot.com
Sep 30, 2025
Lovely company & great to have a code…
Lovely company & great to have a code to use from Miss...
P
Pamela
trustpilot.com
Sep 30, 2025
Such a good product
Such a good product, always de...
J
Janet Anderson
trustpilot.com
Sep 30, 2025
So easy to order the vitamins
...
K
Katrina Bacolado
trustpilot.com
Sep 30, 2025
Thanks for the fast transaction and…
Thanks for the fast tran...
L
Lesley Adshead
trustpilot.com
Sep 30, 2025
Easy to use website
Easy to use website Fast drlivery and really...
O
O. Liney
trustpilot.com
Sep 30, 2025
Brilliant products that work well for…
Brilliant products that work well for me. Easy to use website...
C
Customer kate
trustpilot.com
Sep 30, 2025
Quick and easy to use website
Quick and easy to use website This is my se...
H
Helen
trustpilot.com
Sep 30, 2025
Easy ordering with a rapid delivery…
Easy ordering with a...
Conclusion
Reviews are predominantly positive about myvitamins’ online experience: customers frequently note an easy-to-use website, fast delivery and frequent discounts or free gifts. Multiple reviewers say they reorder regularly and find both prices and product options favourable. A minority comment highlights an unexpected delivery charge and a poor first-time service experience, so check delivery costs before purchase. If customer support matters, reviewers have pointed to a chat function as helpful for information and ordering queries.