Customers often mention fast delivery and an easy ordering process. Many reviewers describe clear health improvements after taking the supplements. Some users say the capsules are too large or have an unpleasant taste, or they feel nauseous after taking them. A smaller group reports missing orders, poor support, and serious side effects.
Examples from available reviews (Dec 2021 – Mar 2026).
Reviewer praises brand and high supplement quality, recommends trying.
“they're honestly the best I've ever used”
Capsules too large to swallow; size not clearly mentioned.
“The capsules are too large to swallow.”
Received an unexpected item late and customer service unresponsive.
“I have emailed twice and had no response.”
Reviewer had a negative reaction that required hospital treatment.
“I had a negative reaction to the product and ended up at hospital”
Customers regularly highlight fast fulfilment, an easy checkout, and dependable repeat orders. Lower-rated reviews more often mention delayed or missing parcels. A small number describe incorrect item counts and late deliveries linked to postal handling.
Some reviewers say the products are well priced and good value, especially with repeat orders. Others find the range expensive or say it is hard to change subscription costs. Price complaints appear less often than comments praising value.
Repeated complaints point to large capsules, a strong taste or smell, and nausea when taken on an empty stomach. Several reviewers also mention that the site is easy to navigate and ordering is simple. On-site guidance or virtual support comes up, but only occasionally.
Many customers report noticeable improvements in digestion, sleep, menopause symptoms, joint pain, and hair condition. Some reviews mention an unpleasant taste, flimsy packaging, or trouble swallowing. A small but serious group describes adverse reactions, including vomiting and hospital treatment.
Many reviews praise quick, friendly replies and clear subscription billing. Others report customer service that does not respond and missing tracking details. A small number mention trouble cancelling and one extra payment being taken.
Reviews range from strong results and smooth service to clear negatives around safety, delivery, and support. These differences show up as sharp swings in star ratings and overall sentiment. Reported product benefits sit alongside occasional operational problems, creating the split.
For each review, the core experience based on original source reviews.
Sources: Trustpilot (40) · Reviews (20) · Reviews (1) · Quotes shortened · As of: March 2026
Received an unexpected item late and customer service unresponsive.
“I have emailed twice and had no response.”
Excellent products and reliable service.
“Excellent products and service”
Easy ordering and very quick postage.
“Easy to order and very quick to post. ..”
Quick delivery and helpful advice with swift query response.
“Quick service on the delivery”
Expected to receive the item quicker than received.
“Thought I would receive the item quicker!”
Capsules too large to swallow; size not clearly mentioned.
“The capsules are too large to swallow.”
Swift, friendly customer service clarified accreditation and reassured.
“Had a really swift response”
Few days in; reflux and gut symptoms much improved.
“Only a few days in but gut in particular so much better.”
Great service but product smell and taste made swallowing impossible.
“the products have such a strong small and taste - despite them being pill form.”
Easy ordering and very quick delivery.
“Easy ordering and very quick delivery. Thank you!”
Item matched description and delivery was fast.
“Item was as described and the delivery was fast”
Supplements ineffective; cancellations difficult and another payment taken.
“they make it hard to cancel and have taken another payment”
Hydrate product caused nausea and vomiting after one serving.
“The Hydrate product made me very sick - nausea and vomiting after one glass.”
Menopause support and magnesium helped; vegan suitable for lactose intolerance.
“I've used both the menopause support & magnesium, which have helped me considerably.”
Capsules are large and difficult to swallow early in use.
“They are quite large. I am finding them difficult to swallow.”
Warning: don't take these on an empty stomach; still early.
“don’t take them on an empty stomach!”
Quick delivery and great taste; creatine addition appreciated.
“The best thing - the taste!!”
Product is good but packaging is flimsy and poor quality.
“Good product however the packaging is terrible”
Customer has not received their order placed on 11th January.
“I’ve yet to receive my order.”
Ordering was easy and delivery was quick.
“Easy ordering process and quick delivery.”
Reviewer praises the company's excellent customer service.
“Excellent customer service !”
Tablets have a very unpleasant taste and smell.
“The tablets have a very unpleasant taste and smell”
Excellent quality and customer service; easy subscription setup.
“Subscription is straight forward to set up and amend”
Reviewer had a negative reaction that required hospital treatment.
“I had a negative reaction to the product and ended up at hospital”
Customer received only one Omega 3 packet instead of two.
“only 1 packet of the Omega 3”
Reviewer found the information detailed and used the virtual nutritionist.
“used vrtual nutritionist for guidance”
Website easy to navigate; good quality items reasonably priced.
“Site easy to navigate.”
Prompt delivery with impressive response time.
“The delivery was prompt, and their response time was impressive.”
Became very ill after using the products.
“Would not use again, became very ill.”
Shopping was easy but Royal Mail delivery was late and bulky.
“My parcel was a day late.”
Tablets were too big for the reviewer and felt like wasted money.
“These tablets were way too big for me!”
Order placed on 31 December has not been received yet.
“I'm yet to receive my order”
Reviewer praises brand and high supplement quality, recommends trying.
“they're honestly the best I've ever used”
Orders delayed and items missing online; good communication received.
“Dr Vegan contacted me straightaway”
Order delivered quickly but promised free pill tin not received.
“I didn’t get one.”
Free iron trial was gentle, effective, and well tolerated.
“Gentle, effective, and clearly well formulated.”
Tried for two months and results are good so far.
“Good so far!”
Probiotics are helping digestion and difference is noticeable.
“The probiotics are really helping my digestion i can notice the difference.”
Product arrived as promised; long-term usage with satisfaction.
“Product came on time as promised.”
Products gave noticeable results and compare favourably to high street.
“Noticeable results and improvement on the High Street Healthfood shops.”
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
DR.VEGAN is a UK company that makes and sells plant-based dietary supplements. It offers capsules, tablets, and powders through its online store. Product pages list ingredients and give recommended usage instructions. The company provides customer support for order questions and account management.