Many reviewers describe quick online consultations and fast, discreet delivery. A recurring set of complaints involves prescriptions arriving late, not arriving at all, or being sent to the wrong place. A few reviewers report serious product problems, including counterfeit medication. Customer support comes across as responsive in some reviews and unreachable in others.
Examples from available reviews (Nov 2021 – Feb 2026).
Very fast delivery and overall good service.
“Very fast delivery. Overall good service.”
Symptoms were carefully diagnosed and medication arrived on time.
“My symptoms were carefully diagnosed and I received my medication in good time to my address.”
Prescription not received for nearly a month; customer support unreachable.
“I have not received my prescription in nearly a month”
Received counterfeit cialis with no effect; reviewer calls them scammers.
“The cialis i got turned out to be fake.i didn’t get any effect from it.”
Multiple reviews point to quick processing and prompt delivery. Others describe orders that never arrive, shipments sent to the wrong country or address, and long waits for paper prescriptions. As a result, experiences range from smooth fulfilment to major fulfilment breakdowns.
Some customers mention reasonable prices and good value for simple prescriptions. A smaller group calls it poor value when shipments fail, when prescriptions include only a single unit for ongoing treatment, or when the wrong product shows up. In those cases, value drops sharply.
Many reviewers say the online process feels simple and email updates are clear. Several highlight discreet packaging and easy-to-complete medical forms. A smaller number report slow replies or no follow-up after ordering.
Numerous customers say they received the expected medication, with the right diagnosis and on-time delivery. A few serious reports mention counterfeit erectile dysfunction medication and missing essential antibiotics. Those isolated issues trigger strong negative reactions.
Several reviews praise fast, professional support and helpful delivery emails. Another cluster describes prescriptions being declined without explanation and customer support that cannot be reached when issues come up. Communication swings between quick help and unanswered problems.
Many accounts describe a smooth start-to-finish experience and recommend the service. Others report one-star experiences linked to non-delivery, wrong shipments, or counterfeit products. The result is a clear split in overall outcomes.
For each review, the core experience based on original source reviews.
Sources: External Source (20) · Trustpilot (2) · Collected.reviews (1) · Quotes shortened · As of: February 2026
Doctor responded promptly but paper prescription took three weeks.
“The only minus point was the time (3 weeks) it took to get the paper prescription”
Multiple medicine requests declined without explanation; reviewer frustrated.
“every single one of them got declined!!!!”
Prescription not received for nearly a month; customer support unreachable.
“I have not received my prescription in nearly a month”
Paid €44 but medicine shipped to another country and wrong address.
“It went to another country and another address.”
Reviewer thanks the company for their services.
“Thank you for your best services.”
Received items delivered safely in a discreet box.
“Got everything I needed delivered in a safe way, in a very discreet box.”
Essential antibiotics not delivered for weeks; refund requested but uncertain.
“it was 'on the way,' yet it never materialized.”
Very fast delivery and overall good service.
“Very fast delivery. Overall good service.”
Reviewer reports good and quick service.
“Goeie diens, en vinnig”
Symptoms were carefully diagnosed and medication arrived on time.
“My symptoms were carefully diagnosed and I received my medication in good time to my address.”
Process was very easy and simple.
“Very easy and simple”
Everything went well with my order.
“Everything went well with my order”
Discrete, fast, professional care; reviewer very satisfied.
“Discrete, fast and professional.”
Excellent service from start to finish, professional.
“Excellent service from start to finish”
Reviewer recommends the service confidently.
“I recommend with confidence.”
Received counterfeit cialis with no effect; reviewer calls them scammers.
“The cialis i got turned out to be fake.i didn’t get any effect from it.”
Easy to enter medical information; prompt delivery and helpful support.
“Easy to enter my medical information for the doctor to evaluate my status for using the product.”
Smooth end-to-end experience with timely delivery and communication.
“was kept informed by email throughout and it was delivered on Friday.”
Very professional and quick support; reviewer would recommend.
“Super proffesional and quick support.”
Prescription quantity insufficient for long-term hormone treatment.
“specifies only 1 unit, only suitable for two weeks”
Order not received after a month; contact is very slow.
“After a month I still havent received my order.”
Good service with fast delivery; reviewer satisfied.
“Good service, fast delivery! I’m satisfied.”
I've been a patient of yours for a while now, and I just had to give you a review on my experience. Your medical attention is second to none. In terms of comfort and ease of treatment, I am very happy with the services I have received. The price is right on target with what I expected, and it gives me an opportunity to speak comfortably with friends about what questions they may have. If they were to ask me for recommendations for quality care at Dokteronline.com, I would be glad to suggest that they consider you as their physician of choice for this service .
This page combines submitted experiences with public reviews from platforms such as Google, Trustpilot, etc. Recurring points are summarised without changing the content of reviews.
Dokteronline runs an online platform for remote medical consultations and prescription fulfilment. Patients submit medical information through digital forms for clinician review. When appropriate, clinicians issue prescriptions and the company arranges home delivery of medicines. The platform contacts patients by email and offers customer support for orders and prescriptions.