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We Collect & Analyse Reviews

Dokteronline
Experiences & Reviews

Dokteronline is an online telemedicine and pharmacy service that offers remote medical consultations and prescription fulfilment. Consumers search for Dokteronline when they want online doctor assessments, prescriptions issued after an online questionnaire and medicines delivered to an address. People looking for reviews often focus on delivery speed, customer support responsiveness, product authenticity and refund handling.

Overview & Key Metrics

Reviews Analysed 21
Positive Sentiment 71%
Latest Review 48d
Overall Rating
3.9

Our Analysis

🎯

Service quality

Many reviewers report prompt, discreet delivery and professional care, but several describe long delays, missing orders and delivery failures.

Share
25%
Mixed
💰

Value for money

Some users say prices matched expectations, while multiple reviewers report paying without receiving medicines or receiving insufficient value.

Share
7%
Weak
⚡

User experience

The ordering process and questionnaires are often described as easy; many praise quick delivery, yet a number report slow fulfilment and frustration.

Share
26%
Mixed
🔧

Product quality

A small set of reviews note acceptable or quality products; a few allege counterfeit or ineffective medication on receipt.

Share
3%
Mixed
📞

Communication

Several reviews praise fast, helpful responses and email updates; others report bounced emails, slow replies and unreachable phone lines.

Share
10%
Mixed
⭐

Overall experience

Most reviewers describe a satisfactory, professional experience, while a clear minority report order failures, refund problems and distrust.

Share
29%
Mixed

View all 21 public customer reviews – filtered by relevance →

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All Customer Reviews

Filtered, experience-based customer reviews from public sources; vague and duplicate submissions removed.

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Showing all 21 reviews

All Customer Reviews

Sources: External Source (20) · Collected.reviews (1) · Quotes shortened · As of: October 2025

k
klant
External Source Sep 11, 2025

Prescription never arrived in my mail.

I have not received my prescription in nearly a month, it's kind of insane. Their phone number is either fake, or inactive, their customer support see...

A
Ahmad Al Halabi
External Source Aug 20, 2025

I paid 44 euros for the medicine and…

I paid 44 euros for the medicine and the prescription. I only received the paper. I followed up on the medicine order via DHL. It went to anot...

E
Eugenia Oprea
External Source Aug 20, 2025

Thank you for your best services.

Thank you for yo...

M
Magno Araújo
External Source Aug 04, 2025

Got everything I needed delivered in a…

Got everything I needed delivered in...

M
Miss Luiza Costache
External Source Jul 10, 2025

Faster to wait to see your own GP then to receive treatment here

This feedback comes as a critical warning for anyone considering using this service, especially if you have an urgent medical need: absolutely avoid i...

M
Mirjam van den Berg
External Source Jul 10, 2025

Very fast delivery

Very fast delivery....

D
Dale Robertson
External Source Jun 13, 2025

Goeie diens

...

y
yetunde falade
External Source May 29, 2025

My symptoms were carefully diagnosed…

My symptoms were carefully diagnosed and I rec...

m
mihneaIacob
External Source Mar 31, 2025

Very easy and simple

...

z
zztop
External Source Mar 06, 2025

Everything went well with my order and…

Everything went well with my order and I am pl...

K
Kevin Esch
External Source Feb 20, 2025

professional care!

Discrete, fast and professional. i am very satisfie...

R
Robert Lenkiewicz
External Source Feb 16, 2025

Excellent service from start to finish

Excellent service from start to finish, app...

V
Valentin Bradatanu
External Source Feb 03, 2025

I recommend with confidence.

...

N
No Excuses
External Source Dec 03, 2024

The cialis i got turned out to be…

The cialis i got turned out to be fake.i didn’t get any effect f...

L
Linda De Leve
External Source Nov 02, 2024

Easy to enter my medical information…

Easy to enter my medical information for the doctor to evaluate my status for using the product. Received the ordered promptly. Did not have to contac...

J
Jo
External Source Oct 28, 2024

A positively good experience

A positively good experience From start to finish it went well. I clicked on, answered the questionnaire, filled in my details, paid the money, ordere...

P
PedjaZ
External Source Sep 03, 2024

Super proffesional and quick support

Super proffesional and quick...

D
Disappointed customer
External Source Aug 14, 2024

Not a useful service

A prescription for a long term hormone treatment specifies only 1 unit, on...

M
Mimi Mimi
External Source Aug 01, 2024

Might have been scammed…

After a month I still havent received my order. There is contact but very slow. And when I...

E
Elena Tsareva
External Source Mar 16, 2024

Good service

Good service, fast de...

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Conclusion

Reviews for Dokteronline show a mix of positive and negative experiences. Many customers report easy online questionnaires, discreet packaging and timely delivery, while several others report missing orders, delayed medicines and slow or insufficient refund handling. A few reviews specifically allege counterfeit or ineffective products, contrasted by others that describe satisfactory product quality and quick customer service. Consumers considering Dokteronline should check delivery tracking, read refund and returns policies, and avoid relying on the service for urgent, time‑sensitive medical needs without backup from a local GP.